The Oncology Institute of Hope and Innovation's Online Review Report Card

Love the doc but very disappointment in his staff. Schedule appointment mix up and was not handled very well. Phone hung up in my face and then accused of calling staff a very disrespectful name I was refused to see doc. claimed I was too late and my cancer treatment cancel showing no reqard to my health. I am glad I transfer out of that office. I pray I am treated better at next siteLove the doc but very disappointment in his staff. Schedule appointment mix up and was not handled very well. Phone hung up in my face and then accused of calling staff a very disrespectful name I was refused to see doc. claimed I was too …More

This place is absolutely horrible! They demanded I pay $325 before I received any treatment. Turns out, I didn't owe anything for this type of treatment. Fast forward 1 year and I'm still fighting with their billing department to get reimbursed. It's sad that this entire company cares more about money than medicine and providing decent customer service. Small claims court here I come.

Love the doc but very disappointment in his staff. Schedule appointment mix up and was not handled very well. Phone hung up in my face and then accused of calling staff a very disrespectful name I was refused to see doc. claimed I was too late and my cancer treatment cancel showing no reqard to my health. I am glad I transfer out of that office. I pray I am treated better at next site

I came here because I was diagnosed with breast cancer.  I expected to be treated with compassion and care...instead I was treated with a condescending attitude as well as with zero empathy.  First off, someone was arguing with the receptionist while I was waiting to check-in.  Next, I'm taken to a room that hadn't been cleaned; the paper on the exam table was wrinkled where the previous person sat.  I had to pull down a clean area myself.  Next, Dr. Hooman Parsi came in and told me, "You have breast cancer."  Duh.  He continued, "I need to examine you."  Then called his receptionist in to be in the exam with him.  He then said, "I need to examine you," again.  I asked, "Don't I need a gown?" Him, "Oh, do you want one?"  Me, "yes."  Neither he, nor the receptionist move so after about 30 very awkward seconds, I just took my top and bra off.  Him, "You need some lab work and I won't see you again until after your surgery."  Me, "Can you explain to me what my options are?"  Him, "You will discuss that with the surgeon."  End of office visit.  This was on a Monday.  The following Monday, I received a phone call from Dr. Hooman Paris's office.  Receptionist, "I'm calling to let you know that you were exposed to Covid."  Me, "Can you tell me what time the patient was there so I know what my direct exposure was?"  Her, "No, I don't know."  Me, "Can you find out?"  Her, "I'll call you back."  Her, about 30 seconds later, "The other patient was here on Tuesday."  Dr. Hooman Parsi ordered a BRCA test, when I went in for the results he said they weren't there.  He obviously did not check my results until he was in the room for my appointment.  Me, "Can you call the lab?"  Him, "You know how they are, they don't call back."  Me, "Can you try?"  He had the receptionist call, and miraculously they respond and tell him yes, the test was done and where to look on the lab results.  Of course the results are there.  Frightening that he doesn't know how to read lab results...  The final straw, there are too many to include them all, he refused to complete insurance paperwork for me because I am considered an "inactive patient" because I do not have an appointment scheduled.  Even though he told me he would not see me until after my surgery, which I have not had yet due to scheduling problems caused by his office.  Worst possible doctor/patient interaction I have ever had along with the worst possible medical diagnosis of my life.  HORRIBLE, AWFUL, DISAPPOINTING experience!

This place is absolutely horrible! They demanded I pay $325 before I received any treatment. Turns out, I didn't owe anything for this type of treatment. Fast forward 1 year and I'm still fighting with their billing department to get reimbursed. It's sad that this entire company cares more about money than medicine and providing decent customer service. Small claims court here I come.This place is absolutely horrible! They demanded I pay $325 before I received any treatment. Turns out, I didn't owe anything for this type of treatment. Fast forward 1 year and I'm still fighting with their billing department to get …More

This review is specifically for Dr. Hooman Parsi and the his staff. Very rude, unprofessional service. Dr. never takes his time to listen the patient as soon as her enters the room he wants to leave . He never shake hands or introduce like other doctors. Front office lady name Carmen she goes by Carrie super unprofessional and poor service. Please do not go to this doctor and waste your time and money . Go to the doctor who is professional and knows what he is doing. YOU DESERVE THE BEST CARE UNLIKE AT DR. PARSI"S OFFICE.This review is specifically for Dr. Hooman Parsi and the his staff. Very rude, unprofessional service. Dr. never takes his time to listen the patient as soon as her enters the room he wants to leave . He never shake hands or introduce like …More

This review is specifically for Dr. Hooman Parsi and the his staff. Very rude, unprofessional service. Dr. never takes his time to listen the patient as soon as her enters the room he wants to leave . He never shake hands or introduce like other doctors. Front office lady name Carmen she goes by Carrie super unprofessional and poor service. Please do not go to this doctor and waste your time and money . Go to the doctor who is professional and knows what he is doing. YOU DESERVE THE BEST CARE UNLIKE AT DR. PARSI"S OFFICE.