Berman Skin Institute | Medical & Cosmetic Dermatology's Online Review Report Card
Berman Skin Institute | Medical & Cosmetic Dermatology
4.3
Average Star Rating
546
Total Reviews
83
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Berman Skin Institute received 70.3% positive feedback, with patients praising the professionalism, friendly staff, and thorough care. However, 29.7% of the feedback was negative, primarily citing unprofessional behavior, communication issues, and billing concerns. Overall, the clinic is valued for its detailed procedures yet needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Berman Skin Institute | Medical & Cosmetic Dermatology's Reviews
I had a wonderful consultation experience at this place. Dr. Kojouri and Linda were amazing. They took the time to answer all my questions, patiently and honestly. I felt a great sense of ease with them. Looking forward to getting the surgery done and sharing results.
Great.
I was with Dr Thao Ttruong and she was wonderful. Kind. Explained everything about the procedure. She was the best technician I have had in that clinic.
They are very professional and helped me with skin problems. The process is very smooth and they answer questions very patiently. I worked with Samantha Stein and Kourosh Koujori. I also like the professionalism of the medical assistants. Rather than a "medspa," this works like an actual dermatology clinic.
Very UNPLEASANT experience. I visited Berman Skin Institute this week for eczema, and the doctor told me the prescription would be sent to CVS within an hour. However, when I went to CVS that same day, they had not received anything. Over the past two days, I’ve called the office three times. Each time, I was told the prescription would be sent within an hour. Today, the receptionist said the nurse would call me back after sending it—but I NEVER received a call, and the pharmacy still hasn’t received the prescription yet. This level of delay and lack of communication is extremely frustrating, especially when the condition is causing serious discomfort. I’m very disappointed with the service and will not be returning to this derm.
Took my daughter to visit Dr. Chiang. We had a great visit with literally no wait. The office staff and Dr. Chiang were all very nice and clearly explained everything.
This is an outstanding dermatology office! The front desk staff and nurses are friendly and knowledgeable, and Dr. Longwell in particular is great. Also, the appointments start on time and are really efficient. Would highly recommend!
They were able to get me in the same day I called. I saw the PA and she was very knowledgable and personable. I completely trust their advice and would highly recommend this institute.
Amazing experience here . Everytime I came here I feel taken care of and the amazing lovely staff from the front desk to the knowledgeable and supportive doctors they have available. I just called in yesterday and they were able to accommodate me same day and even called as I was driving in . That’s what you call 1st class service and care . Don’t see that anymore unfortunately. But thankfully they know what it takes to take care of their guests.
Thao Truong was fabulous. She has such polite candor and takes the time to explain solutions. She’s very knowledgeable about treatments. Highly recommend!
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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