California Fertility Clinic's Online Review Report Card

I've always wanted to thank Dr. J for bringing the most precious gift into my life--my daughter. My family is in China, and due to the pandemic, my family planning was delayed for several years. As I was approaching the end of my reproductive window, Dr. J created a personalized treatment plan for me. With his care and guidance, I was able to develop three healthy embryos and successfully welcomed my baby girl last year. I am truly grateful to Dr. J and the entire CFC team for their support and encouragement throughout the journey. They helped make my dream come true.

My husband and I had been trying to get pregnant for over a year without success. A friend recommended CFC, so we decided to come in and consult with Dr. Vuk Jovanovic. He really took the time to listen to our situation and walked us through what might be going on for both of us. He explained everything clearly and put together a plan that felt very personalized. We talked with him for almost an hour, and he was super patient in answering all of our questions. Everyone at CFC has been very professional, kind, and supportive. We genuinely felt cared for and comfortable, which made us confident in choosing CFC to continue our journey.

Services does not match the high review score at all. No care for the patient, only care about making money and sell donated sperm and eggs

I chose this clinic because of its consistently high ratings and strong online reputation. Unfortunately, my actual experience was very difficult to reconcile with those reviews. From the beginning, I clearly stated that my goal was to proceed with embryo creation in this cycle. However, during the initial consultation and coordination process, I was not informed that all required testing needed to be completed before starting stimulation, nor was I told about the timeline or the risk of delays impacting my treatment plan. Even more concerning, I was moved into a stimulation cycle before having a proper in-person consultation with the physician. Test samples were collected at my first visit, but results were not reported until nearly two weeks later -- by which time I was already deep into the cycle. There was no proactive communication about this delay or its potential impact. When I was informed of a positive result, I immediately obtained a conflicting negative result through a different test. Despite this, no confirmatory testing was offered. Instead, the clinic relied on a single disputed result and changed my treatment plan from embryo creation to egg freezing -- despite knowing this was my primary goal. This decision was made without direct communication from the physician, and I was not given a meaningful opportunity to participate in the decision. As a result, I went through the full physical burden of stimulation but lost the opportunity to proceed with embryo creation, causing both financial loss and significant distress. Afterward, my attempts to communicate and resolve the issue went unanswered, and I have been unable to reach the coordinator who initially handled my case. At this point, I have had no choice but to pursue legal options. It is very difficult to understand how a clinic with such strong public reviews could have such serious gaps in communication, coordination, and patient care.

I chose this clinic because of its high Google rating, but my actual experience was not. Julie didn't tell me all required testing needed to be completed and passed before starting stimulation. As a result, I went through the full physical burden of stimulation but lost the opportunity to perform self IVF due to inaccurate testing result

The whole team at California Fertility Clinic was kind and thorough. They explained everything to me and made me feel relaxed. They answered all my questions. The exam rooms had dimmed lighting which I think helps ease the stress. Very professional. Very pleased with their service. Highly recommend.

This clinic and all the practitioners are so friendly and helpful. I highly recommended and I am so grateful.

She made me feel very comfortable and explained everything in great detail.

Very patient, kind and professional. She took the time to answer all questions.

First meeting and she said as very professional. We have an upcoming appointment to complete evaluations and looking forward to the meeting and results either way.