Comfort Keepers Home Care's Online Review Report Card
Comfort Keepers Home Care
3.9
Average Star Rating
26
Total Reviews
2
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Comfort Keepers received 80.8% positive feedback, with patients praising the caring staff, professionalism, and flexible services. However, 19.2% of the feedback was negative, primarily citing insensitive administrators, misrepresented skills, and favoritism in case assignments. Overall, Comfort Keepers is valued for its expert care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Comfort Keepers Home Care's Reviews
Great service experience! Very caring and professional!
Reviewed On Google
Professionals in senior care and in home care. Highly recommended!
Reviewed On Google
Thoughtful,attentive,responsive, sensitive caregivers. Kim and Teresa are wonderful. They attend to my 93 year old mommy and I leave home in complete confidence.
Reviewed On Google
this is the most loving and caring agency I have ever worked with. I have hired many nurses for my mother over the years, BUT COMFORT KEEPERS IS JUST THE BEST !! They are very easy to work with and keep an eye out for the people that need them the most!
Reviewed On Google
The caregivers at comfort keepers have been excellent. Kind, professional, knowledgeable. They have taken expert care of my mother. A special shout out to Carolyn, Carmen, and Donna. All excellent, each bringing their unique talents to the work. Also, the administration at Comfort Keepers is communicative and very ‘on it’ — everything has been very first rate. Highly recommended.
Reviewed On Google
Arianna and the team at Park LaBrea Comfort Keepers have been absolutely incredible. Arianna was helpful, professional, patient and quick to respond. She worked with our family to provide my 83 year old mother witht he perfect companion. Teresa spend time with my mom twice and week, and has significantly improved her quality of life. My mom is able to go out of the house and be self sufficient and social without any worries now that Teresa has been around. My mom cannot stop smiling. Thank you so much to Arianna and the team for beiging so much joy into my mom's life.
Reviewed On Google
My mom had been living with me and my wife during 2020 stay in due to Covid-19. She wanted to go back home in 2021 to be around her neighbors and friends. Comfort Keepers was able to accommodate us by coming in and giving my mom the care and assistance she needed to function in her own home. The workers that came in were great.
Reviewed On Google
This company cares only for their clients and care zero for their workers that are going out in the field to put money in their pocket. I've been working for them for a few months and it was horrible. They give the good cases to their favorites and cut your hours if you refuse to work a shift even though they say your not penalize for not accepting a case. DO NOT WORK WITH THEM!!!! THEY WILL RUN YOU TO THE GROUND.
Reviewed On Google
I have been extremely pleased with Comfort Keepers Park La Brea! They have been very professional and accommodating in dealing with my 92 year old mother. I rest easier knowing that Mom has a qualified caring person to assist her in and with tasks around her home and her personal needs
Reviewed On Google
When our family was looking for a service to help my mom post knee surgery, we came across comfort keepers. Since the first initial meeting with representative my sister and I were impressed as well as convinced that this was the right service for our mother. We have been with comfort keepers about 6 months now and every caretaker has been great. Our mother is able to walk now but we as a family decided to continue with Comfort Keepers because we saw the value in have our mom cared for with other daily needs as well as having the companionship. She looks forward to each day when the caretakers arrive. This is a huge relief for us kids and we know that our mom is cared for properly and professionally. If there are any changes, the main office is very good about notifying us ahead of time. If we need to make changes, comfort keepers accommodates our needs promptly. Caring for older parents is a tough situation these days but having Comfort Keepers working with us has made it easier. We are very happy and recommend Comfort Keepers to anyone who needs help with adult care.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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