Gateway Hospital And Mental Health Center's Online Review Report Card

Shows the Gateway Hospital very well.

The staff here are unethical, discriminatory, unprofessional, temperamental, disrespectful and extremely immature. They are guilty for bullying their patient’s and they have no respect for patients human rights, LPS rights and or autonomy. The staff have an alliance where they put their feelings, self-esteem and thoughts before the patient and the patient’s loved ones. There is terrible miscommunication between staff, patients and family. Also, Some staff purposely dont disclose their names or respond to selective emails to avoid accountability. This way things can only be he say she say. They have no protocol, no due practice, they dont follow any protocol that ensures the happiness or dignity of its patients. The staff are not culturally competent and do not work within a multi- disciplinary collaboration with patients family. They look at patients like they are beneath them. The staff lack quarterly trainings that ensure they are using the best practice. The staff lacks humility, if they are corrected or if something is brought to light they become defensive and vindictive. There is no license Clinical Social Worker that can provide any outside linkage, advocacy or support for its patients. Patients are over medicated if staff lacks understanding or insight into a patient’s symptoms. Medication is prescribed to patients without consulting with loved ones to discuss side effects. There are no proper assessment or treatment plans completed by a knowledgeable clinical staff. Patients are not assigned an advocate that has no affiliation with the staff there to assist with protecting clients rights. The staff purposely triggers patients so they can continue to over medicate patients episodes to prolong the patients stay. The culture there is toxic and a culture of unaccountability and microaggression at its worst. The Directors there need therapy and need to attend a burnout and cultural competency workshop for a month to become humans with compassion. Terrible place

ZERO STARS-I don't know who gave them five stars because they never answer the phone. And if you leave a voice mail message they don't return the phone call. Whoever is in charge of this location needs to be investigated because there's no one answering calls or returning phone calls. It makes me wonder what else is going on there that stays behind closed doors.

It really scary and dark my sister couldn't survive, she died and they are soo strict, it a good hospital but not for kids or teens they are extremely strict

pretty cool like pretty darn cool