Metropolis Dermatology | Brentwood's Online Review Report Card
Metropolis Dermatology | Brentwood
4.8
Average Star Rating
259
Total Reviews
20
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Metropolis Dermatology received 93.1% positive feedback, with patients praising the staff's professionalism, knowledge, and comprehensive care. However, 6.9% of the feedback was negative, primarily citing billing issues, double bookings, and unexplained high fees. Overall, the practice excels in patient care but needs better administrative management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Metropolis Dermatology | Brentwood's Reviews
Dr. Wang is truly exceptional! Highly knowledgeable and educated , incredibly thorough, he made me feel completely at ease. My skin has never looked better, and I’m so grateful for the care I received. He is by far the best dermatologist in LA ! The whole team is professional and welcoming. Dr. Lucy Postolov
This place has an elegant design, friendly staff, and wonderful professionals with wide spectrum of services from treating skin disorders to modern cosmetology. My treating professional Mr. Stephen Baccari is very well mannered , delicate, attentive, knowledgeable, classy, and handsome gentleman. I would give him 5+ if I could. It is such a great joy to be approached and treated by well-rounded individual who deserved my full trust.
Stephen Baccari was extremely nice and the most thorough professional I’ve been to. Exactly what I was looking for and hoping for. I had less than great experience with my last dermatologist and now I’ve found a perfect fit.
I did have difficulty booking an appointment (by phone and the online website system), but once I met with the team for my check up, they are quite a great team! Very friendly and professional. Thank you.
I called and made an appointment to come in and get a treatment done. Showed up on time and they told me they actually won't be able to do the treatment on me as it was too late in the day, even though I had an appointment to do the treatment for that time, but the front desk ladies told me they'll at least be able to give me a consultation about the treatment so i'll be ready to go fir when I come back. I waited half an hour to be seem for the consultation and then once I was moved yo a room a gentleman came in and told me that the two people that do the treatment and consultation for it are not even in office today. So he apologized for the multilayer of inadequacy and mistake within their office (well he didn't put it that way) and sent me home without any offer of free or at the very least discounted service for wasting so much of my time. Won't be coming back.
Great location, very nice people and great service!
I did have difficulty booking an appointment (by phone and the online website system), but once I met with the team for my check up, they are a great team! Very friendly and professional. Thank you.
Awesome experience. Staff was friendly -- Dr. Kleinfelder was quick, but didn't rush. I voiced my concern over a mole and requested he take it out via punch biopsy, and he didn't hesitate! The removal was quick and painless -- only ever felt the numbing needle and nothing else. 10/10 will be returning to this practice!
Staff are super friendly and Dr Kleinfelder was very knowledgeable and listened to my concerns
This has been one of the worst experiences with a doctors office I can remember. From not calling in prescriptions to physically not being able to contact them on the phone this is a useless facility. 0/10
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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