Othella Owens's Online Review Report Card

A terrible experience! Doctor didn’t resolve my issue and was dismissive. I was charged $150 as a hold. They filed the insurance incorrectly and when I called back to follow up they refused to refund my money till the insurance gives them the money. I had insurance call them 3 times and each time they filed it incorrectly. Still waiting for a refund 6 months later. I will never go back there again.

I’m guessing that some folks prefer doctors who expend more energy on dazzling with fancy offices, telling you what you want to hear and selling you services (or products) you don’t want or need. NOT DR. OWENS. Having been to various ENTs and having two surgeries (in the distant past) and contemplating a third, I decided to get a second opinion. Sure glad I did. It was very clear that another local ENT went so far as to get authorization from my insurance for a condition I apparently do not have. Dr. Owens gave me no-nonsense advice and basically apologized for not having more to offer. Smart, honest, direct. We need more doctors like Owens.

La recomiendo para oidos y garganta

Horrible experience. They did not provide any information on expected payment structure and ask you to pay them a deposit up front while they spend two months to resolve payment with insurance. This unfortunately means you have no idea what to expect in terms of how much you will owe. Then the doctor spent about 5 minutes with me to do a laryngoscopy which ended up costing on top of the office visit of $300 another $300. If I had known these would be two separate charges I would not have asked for this doctor. There is no reason these should be two charges and no reason a 5 minute office visit should cost $600. Be more transparent with your patients about payment costs.

Gran Doctora una mujer muy amable y son riente da gusto dejarle las 5 estrellas

The worst Dr ever. Rude, mean, liar and bad doctor and uncompassionate. Worst staff ever, the same as their boss.

Went in for deviated septum assessment. On the first visit, and with a quick visual examination, the doctor was ready to schedule me for surgery (w/o ordering x-rays, or CT scan). Her office made me pay for my visit up front, claiming my insurance company (Health Net) took too long to pay, and they would reimburse me once they got paid. I found out from Health Net that this "patient pays up front" practice was not allowed under their network contract with the doctor. It took me 4 months to get my money back. Her staff was very uncooperative with Health Net. In the meantime, I went to another doctor who ordered a CT scan, and thoroughly examined me before making any surgery assessments.

She has been a great doctor, and treats me very well. I recommend her services to everyone.

This short, stump of a so called doctor has the worse Bad breath!!!!No bedside manner.Had to get a second opinion.

I don't usually go to see a doctor unless there is something really out of the ordinary. I went in because I had very sore throat at the base of throat near my collar bone and did not have any signs of infection: fever, swollen lymph notes. It was very painful and difficult for me to swallow and there was also a very visible lump. I was concerned because there was no sign of sickness and thought that perhaps it could be a thyroid issue. When I saw the doctor, she was very curt and dismissive of any concerns that I had. When I told her about the visible lump when I leaned my head back she told me that's not how a throat check is done. She said a neck check is only done when your head is in normal position so she didn't even take a look at it. After a 2 minute exam, she rushed me out to make an appointment for an ultrasound. That was the worst initial meeting with a doctor that I have ever had!!And I have NEVER had to sign a form with any doctor where I give up my constitutional right for litigation and agree to go into arbitration in case of malpractice. Makes me think that there have been enough cases of malpractice where this form is needed. RED FLAG!

This office pays people to write reviews for them! I made the mistake of believing the 23, five star reviews. I went to Dr. Owens for a sore throat that I had had for over a month. She looked at my throat for a mere second and said it was tonsillitis and informed me that I need to schedule to get my tonsils removed. Thankfully, I got a second opinion. Turns out it was NOT tonsillitis and simple acid reflux. If I had not gone in for a second opinion I would have gotten completely unnecessary surgery. Save your time and money and do not go to Dr. Owens. Her staff was rude and her office was not welcoming.

Rude Staff, Talking to much about personal life . I came In to see a Doctor not a Soap Opera.

I used to get the worst sinus' whenever I got sick. When I was referred to Dr. Owens for my issue, she gave me a thorough examination, and gave me advice as to how to lesson the pain in my face, and gave me the best prescription. Ever since then, my sinus' have become minimal. Thank you for the great care.

I was afraid I wouldn't be able to enjoy the outdoors anymore, because my sinus' were starting to get really bad. But, thank goodness a friend referred me to Dr. Owens, and now I enjoy the great outdoors with all my buddies. Thank you so much for being so awesome!

I was satisfied how the Doctor and Staff treated me. Very pleased with doctor explanation of problem. Great office all around. Thank you.

I really appreciate Dr. Owens and her staff. They are all very helpful and kind. I feel extremely blessed having found a doctor's office as wonderful as this one.

Dr. Owens is definitely one of a kind. Her genuine compassion shines through her thorough work. I feel so blessed to have her as my doctor. And whoever has the pleasure of being under her care should feel blessed as well.

Great overall experience. Dr. Owens is amazing at what she does. Very caring and compassionate, and so is the staff. Very knowledgeable and informative. Wonderful.

Uncaring and unprofessional. Did not solve my problem and seemed to know very little about my condition. I do not recommend this doctor.

This was a great first visit, Dr. Owens was very friendly and made me feel comfortable. She informed me of my option, taking time to explain things to my satisfaction and understanding, the office staff was also polite and helpful!