Savant Care's Online Review Report Card
Savant Care
4.5
Average Star Rating
34
Total Reviews
5
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Savant Care received 88.5% positive feedback, with patients praising the caring staff, professionalism, and effective treatments. However, 11.5% of the feedback was negative, primarily citing aggressive behavior, confusing intake processes, and administrative issues. Overall, the practice is valued for compassionate care yet could enhance its administrative operations.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Savant Care's Reviews
Excellent class by Riya Bhatt, all of the elements are synchronized to flow into each other and you end feeling highly satiated and nourished
Always enjoy theses sessions. They really help to calm the mind and body. I look forward to my sessions.
I had a good experience with Savantcare. Before meeting them, I was struggling with mental health issues, and they were compassionate and gave me help as soon as possible. The nurse practitioner Kehinde is so kind and understanding about mental health issues and gave me the correct medication that will help me feel better over time, along with Yoga classes from Riya. The yoga teacher is patient, and she taught me yoga in an easy way where I started believing in myself and I love the meditations as well. Thank you, Savantcare. I am always grateful for your help during my times of need. :)
I called yesterday as a new patient. Bibek was my intake coordinator. He was very helpful walking me through the process and got me an appointment within a couple of days, which I greatly appreciate.
Dr.Ponce was welcoming, comforting, and understanding. She offered a lot of great feedback and was patient. She was sincere and relatable and I was able to open up to her with ease and felt no judgement.
We have found the most knowledgeable and caring psychiatrist--Dr. Bernice Ponce. She listens to patients with great attention, arrives at an accurate diagnosis, and initiates treatment with the most appropriate medication. She takes the time to connect with her patients and communicates with genuine compassion and clarity. In addition to prescribing medication, she incorporates Cognitive Behavioral Therapy (CBT) into her care to support long-term improvement. She is truly one of the best doctors we have ever met.
I’ve had a truly positive experience with the psychiatric services here. From the moment I reached out, intake coordinator Bibek R was kind, professional, and attentive to my concerns. My provider took the time to really listen, asked thoughtful questions, and worked collaboratively with me to find a treatment plan that felt personalized and manageable. What I appreciated most was the sense of being heard and validated — something that can be hard to find in mental health care. The follow-up care and medication management have been consistent, with adjustments made thoughtfully based on how I was feeling and functioning. I feel like my mental health is genuinely a priority here, and I’m grateful for the support I’ve received. Would highly recommend to anyone seeking compassionate, comprehensive psychiatric care.
Very helpful at a time of great need. Intake team person , Bibek, was very helpful to lead me into the group. Dr Huynh was very helpful in establishing a plan to help eliminate my problem.
I was belittled, aggressively name called and mislabeled, shamed, yelled at, verbally abused, lied about, defamed, and name called some very disrespectful things during a session with Dr, Tamara Chambless. She made up things that I didn't even say and acted as if I said something I didn't. I also was completely harmed and she blamed me for how she verbally abuse me. I was open to whatever suggestion she had. She treated me like I'm some criminal. She insulted me, traumatized and exacerbated my mental health, screamed through out the session, didn't let me talk, did not listen to a single thing I said, gaslighted everything, and even made things up to my face during a scheduled telehealth session. I was simply seeking consultation on substituting a medication for another. The name callling, horrible accusations this psychiatrist said to me during the session traumatized me completely to the point of me crying after the session. She also abruptly and purposely hung up on the telehealth session 40 minutes early. She didn't ask me for a history of my medical background, she was only focused on belittling and shaming me to the point of trying to make me feel worthless. This was extremely abusive. She called me a liar about my medical conditions, without evidence even though I told her I would provide medical documentation of my medical conditions and proof of labs. This psychiatrist yelled, raised her voice, her facial body language was extremely mean, intimidating as if I'm a trouble maker when I actually am a kind person. I've never been treated so harshly by a psychiatrist like this in my life and the session exacerbated my symptoms of PTSD and Anxiety. This was complete Mal-Practice and harmful to my mental health. The lack of listening , understanding, and meeting me where I was at is completely incompetent, and the name calling, arguing and yelling without letting me talk, and verbally abusing me is Mal-Practice. These session left me to feel worthless, and she attempted to verbally humiliate and verbally abuse me through out the entire session. Litteraly from the begging. Her first word was " What do you want?" With a angry and non-sympathetic facial expression the entire session. I have medical and mental co dictions , proven by diagnosis that are severe, Dr Tamara Chambless completely verbally abused and attacked me verbally. She slandered and defamed me verbally.I was open to suggestions but she continued to lie and make things up off the top of her head, even saying things in the session that I didn't say. She gaslit and insulted me to try and make me feel humiliated as if I'm guilty of something. This psychiatrist has caused me mental harm with verbal abuse that is clearly unprofessional. I barely had a chance to say a few sentences. She was clearly in a angry mood and took everything out on me that day. This type of harm now has broken my trust for medical psychiatrists as this behavior from a psychiatrist, especially instigating a argument and yelling and verbally insulting me is Mal-Practice Practice. I'm hurt by this woman. She has no knowledge of my medical background and only saw me for maybe 15 minutes before she straight hung up. There wasn't a single smile on her face from the beggining to the end of the session. As if she was prepared to insult me and pre-meditated or rehearsed to humiliate me and make me feel traumatized. She also verbally threatened to violate HIPPA by telling me she's going to call all my doctors which requires a ROI from me to do so, that she doesn't have. Again, I always openly share any records wit psychiatrists because I feel it is important. Everything in her "psychology today page" is a lie. She caused me harm, panic, and sobbing after the session. She hung up on me and was so mean that words can hardly explain her attitude, her misleading "assumptions" without evidence. She made up stories through out these 15-20 minutes Instead of helping this lady caused mental harm to me. I'm appalled by the disrespect and her attempt to defame my moral character. This harm was terrifying and even my family members seen how this psychiatrist traumatized me.
Great service! Savant Care takes extra special care for their patients if it comes down to pharmacy help or insurance customer support. Its a nice change to the typical support of the old style doctor office experience especially when you are looking for mental health care it saves their patient the care they need to avoid all the hassles of US healthcare nightmares! Customer service skills don't come naturally but when you find someone that understands what you need before you need it you have found something special!
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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