Spa La's Online Review Report Card
4.4
Average Star Rating
898
Total Reviews
47
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
SPA LA received 84.8% positive feedback, with patients praising the immaculate cleanliness, soothing atmosphere, and exemplary services. However, 15.2% of the feedback was negative, primarily citing unfriendly staff interactions and inconsistent massage quality. Overall, the spa is renowned for its relaxation offerings but should enhance service consistency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Spa La's Reviews
This was my first time going to any spa, and everything about it made for a relaxing experience. A woman at the front desk showed me around all the amenities and answered all my questions. Everything seemed to be cleaned frequently and maintained well. I had a lovely time soaking in the pools, and received an incredible body scrub that left my skin glowing and feeling so soft and smooth. Each of the detox rooms were relaxing and I could feel the stress sweating out of my body 😂 I loved that I got a robe, towel, and slippers to enhance my comfort. There was also water, tea, and coffee available, which made it easy to stay hydrated. Hair dryers, brushes, lotion, hand sanitizer, hair ties, q tips, shampoo, conditioner, and body wash were also included. The spa has everything you need for a relaxing day! All the employees seemed very kind and helpful. I like that it is women-only, and I felt very comfortable despite it being my first time. Will definitely come again!
We were greatly warmly, after easily finding indoor parking only a few feet away (a lot less hassle than attempting to find street parking). I've been here a few times before and it seems cleaner now than on my last visit (which is a good thing). This spa is basic and not unlike many of the neighborhood spas I found in Korea, small and efficient, not lush or posh. The 3 "hot tubs" of varying temperatures were all comfortable, too bad one isn't hotter and one isn't significantly colder. Various rooms for detoxing and cooling down include; mud clay ball room, himalayan salt room, infrared sauna, negative ion room, dry hinoki sauna, steam sauna. The real reason I go is for the scrub, where they sluff the dead skin off every single part of me and I leave feeling silky smooth. No at-home loofah or scrub-mit can make me as smooth.
Today was my first visit at spa La and I had a wonderful experience. Check in was friendly and I was given a tour. I purchased the cleopatra massage and scrub. It was literally heaven. Yoon was the lady that did my scrub and I loved every second of it. The spa has several hot tubs, steam rooms and saunas. My fav was the salt room. So relaxing. I will definitely be back and highly recommend. The Spa is so clean and everything seems some what new. 100 stars!!
Reception & everyone else act too nonchalant they need to be more welcoming. I asked reception if I can get a memebership here & she told me they dont do that.. For $370 this place isn't not worth it
A bit disappointed with my recent experience. There were toe nails around the resting mats in the detox room and locker room. My massage therapist doesn't speak English and didn't understand to be gentle and my back and leg started to hurt. I told the front lady and she gave me a $10 discount for my next appointment. I just spent $178.25. I'll probably go someone else next time. I was also forced to pay a minimum 15% tip BEFORE my bad service. I would have never given that much for my bad experience. I should have AT LEAST got my tip back. I feel scammed. Plus they SOLD OUT. This spa will no longer be a women's only. It will be coed in July. I am very disappointed.
It's okay. Not good, not bad. The place is a bit small compared to other k-spas. Clean but a run down. The girl at the front wasn't friendly at all. My sister got there first and when she checked in, she told her that it's for two people and this girl immediately said there's only one name there, without really checking. So my sister asked her to check again and voila! she found the 2nd reservation. I asked for a tour since we've never been there, and she said she would but she's busy and said everything's "clearly marked" anyway. Nope, not everything was "clearly marked".
We tried Spa LA after our original Korean Spa was closed. I was impressed by the kind hospitality of the front desk staff. They are professionals. We were led downstairs, given lockers, robes, slippers, and shown the different amenities. We loved the detox rooms. The red light one was a personal favorite although the clay room was soothing warmth infused too. Now let me speak of the best treatment ever. You must try this one. We both had the Cleopatra in Honey massage. It was the best experience of a treatment ever. I've never done a Korean Spa treatment before. It was exhilarating as they scrub you from head to toe and then give you a massage with honey. My masseuse was amazing and healed me with her firm and healing hands. Thank you Spa LA for an amazing experience.
First time ever visiting a Korean spa. Did a lot of research to find the amenities we wanted and Spa LA does have it all. We went on a Saturday 9am in April 2025. The showers were nice, the spa were great!! I loved the clay and salt rooms and negative energy room which is a cold room. The lockers are newer looking and the robes are not the pink ones in the marketing but newer grey ones which was fine. Use GOOGLE MAPS to see the street level to get familiar with the parking garage, I got a little lost in the area but park for free at a mall but the walk over took time away from our arrival, our fault. My friend enjoyed it as it was a surprise day treat and we loved it. MY TIPS : We read that the steam room wasn't operating, which was fine because there are other rooms to enjoy. My massage was good, ask for a "heated" bed as it get cold in the rooms, bring ear plugs to block the "girl party chatter" which starts around 11am. Be aware the massage team is forced to shout your name in each of the spa rooms looking for you if you are not sitting at the pink lounge sofas when your massage time comes... it is a minor annoyance. There is no food , so bring a small sealed cup of nuts, then later go walk around the corner after to a Korean restaurant for a great lunch. Finally, be the first to arrive when doors open, beat the "girl party" crowd. We will be back!
Very nice venue, excellent customer service, treatment was amazing my skin feels so soft. Definitely will return when I’m back in LA
My friends and I have been coming to this facility for a few years. We love the body scrub and all amenities. My only complaint is that guests don't respect others by bringing their cell phone in the showers and jacuzzi even if there is a sign at the door. (NO PHONES) We were there this Sunday and saw someone with her cell phone in the jacuzzi.
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