Vernon B Williams's Online Review Report Card

Where to start?! From the very beginning, this "Doctor" was short, impatient, and annoyed when asked ANY questions (no matter how inconsequential they may be for his ego). Every appointment lasted 5 mins, no more. I always felt so uncomfortable and rushed, and every time I would try to clarify or ask something, he would express visible annoyance and not answer my question. So arrogant, it was seeping out of him. Some random person transcriber in the room, extremely impersonal. Williams had his back to me the entire time, every visit (again, they never lasted more than 5 mins). I am not exaggerating-- Williams literally NEVER called me, never responded to any of my portal emails, and every telehealth appointment or conversation was either with his PA (nice, attentive guy!) and his incompetent, rude "assistant" Susanna Comacho. So, in addition to Williams being completely negligent and dismissive, his "assistant/surgical coordinator"-- NEVER ONCE RETURNED A CALL. If I ever got any communication back, it was via the portal. This last correspondence, I had a surgical procedure scheduled for April 19th. I am a Therapist, and work from home. If I take a day off of work, it takes a lot of time and energy to do so (as I have to cancel and reschedule 8 Clients). So I took the day off, and called Susanna to ask a question. She of course didn't return my TWO calls. So I wrote a message on the portal. That still took her 2 days to return my message. Turns out...they decided to CANCEL MY APPOINTMENT WITHOUT NOTIFYING ME IN ANY WAY! THEY HAVE ZERO RESPECT FOR OTHERS' TIME, AND IT IS ABSOLUTELY ABSURD. Such arrogance, it's sickening. Then...she said she could schedule me with A COMPLETE STRANGER...TO HAVE A PROCEDURE WHERE I WOULD BE PUT UNDER ANESTHESTIC. LUDICROUS. To make it worse? This woman had the audacity to blame it on ME, claiming I said that portal communication was preferred (over actual human interaction on the phone)...and yet she didn't return EITHER my portal OR phone question with regards to the upcoming surgery!!!! This is just SOME of the bad experiences I had with this "Doctor". Btw...I had seen another Doctor at Kerlan Jobe, and he was amazing, but didn't perform surgeries. Somebody please take this man and his staff out of the medical practice picture. AWFUL. P.S. Beware of the absolute NIGHTMARE it is to get your medical records/images from the "staff"

He listens and collaborates with what he thinks is a possible solution for me.

Quite possibly the worst doctor experience I've had. Dr. Williams barely spent 2 minutes in the room as I was bounced around different interns and nurses. In the brief period he chose to talk to me, he asked almost no questions and his entire demeanor of certitude felt unprofessional and unnecessary.

I was not provided a work restriction letter after a telephonic appointment and it took over a week of messaging (via their official smart phone application) and phone calls to get a response. Shocking lack of accountability for poor patient care.

I highly recommend Dr Vernon. He was referred to us by a sports trainer. He's knowledgeable, professional, detailed and thorough in treating concussions. Well worth the 45 min drive! So appreciate him.

I went to Dr Williams for my scapular winging due to shoulder surgeries and he was very well versed and knowledgeable about the area and condition. He got me going in the right direction with tests and referrals to get to the bottom of my issue with long thoracic nerve neuropathy.

Dr. Williams has always been responsive to my issues including knees, shoulders, back and cognitive skills

This guy is a complete asshole. don't waste your time and go to DR. ZALL. Basically rushes in and out of your appointment and doesn't care about you at all. Told me I have "TOS" and wanted to sedate me and give me a shot. Listen to the other people who reviewed the same complaint. Don't fall for this bs. I'm a professional golfer and have been around very high end equipment and doctors.

Took my son to see Dr Williams for aFootball concussion. He was professional, knowledgeable, took time to understand our situation, asked questions and gave next step plan towards healing. Office immaculate and front and back staff were All professional / on-point/efficient/ friendly. Make an appt. We're happy we did.

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