Wellpsyche Medical Group's Online Review Report Card

I found WellPsyche through my insurance provider and have been seeing my psychiatrist Dr. Lisa Youngblood since early 2023. We have tried a handful of medications and adjusted dosages accordingly to find the right combination that helps with my mental health. She is so sweet, caring, and supportive.

I was bounced from provider to provider. I was charged $250 when I missed an appointment, but when they cancelled THE MORNING OF my appointment, I barely got an acknowledgement. If you want to add to your mental health problems, use these guys.

The WellPsyche team is very caring and empathetic. They strive to find the provider that best matches what you need. Flexible options and easy med refills.

WellPsyche has made it much simple to find the right therapist the only dilemma I have had is the billing which makes no sense. Other than that great place to find the right person for you.

Well psyche made finding a therapist quick and easy. I was worried about finding someone suited to my needs, however, their staff makes an effort to connect you with someone specializing in your areas of concern.

Very good therapist and easy to use site

This place is predatory and is trying to charge me for an additional $250 which they have already billed me. Do not seek help with them.

Karen W. is good. But, I was unable to log into the zoom session. I immediately emailed Karen but she did not reply to me, even though it was during my session time. I contacted the office but the lady couldn't tell me anything. When I asked for a proper response, she hung up on me. Next day, a guy named DANIEL G. emailed me saying my request to waive the $250 cancellation fee was DENIED, even though I emailed them a screenshot proving I was trying to get into the session during my consultation time. Make no mistake WellPsyche is NOT INTERESTED IN YOU - WellPsyche is ONLY INTERESTED IN MONEY. Stay away from WellPsyche. It is a SCAM !!! I wish I looked at the reviews before I wasted my money with WellPsyche.

Im never reaching out for mental health services after my experience with these crooks. For the love of God, don't work with these people. All they want to do is charge you insane late fees or fees past due when you've already made payments. I paid $200 because I didn't get canceled an appointment within 48hrs. I cancelled all my future appointments in account of the late fees being so expensive. Tell me almost a year later, I get an email saying I owe them $200 for the 3 appointments I had with them. I already paid the copayments plus the late fee and they're requesting another $195. Stay away from this shoddy service.

Previously had a great psychiatrist who left to go to another Telespyche company. It just went downhill from there when I got reassigned to Maryam Lateef. I needed to take a few days of FMLA for my mental health and the new provider needed a longer appointment so she wouldn't meet with me until after the paperwork was due. I had to beg them to get a longer appointment that they were requiring (despite already having one and having seen someone from this company for 2+ years). Then she wants to charge $500 just to fill out the forms, which is downright ridiculous and unethical. I had to switch providers just to get someone that cared enough to help me. On top of that, they charge absurd cancellation fees and it's clear they only want your money and don't truly care about your health. The therapists and psychiatrists just give you a lot of generic lines like "oh I hate that for you", and not a lot of guidance. They also changed their policy requiring you to meet every month (for less than 10 minutes usually) to get refills of your prescriptions so they can bill your insurance more, which if you don't need monthly visits, is very inconvenient. Anything to get patients in and out the door and charge their insurance as much as they can.