Arun Villivalam's Online Review Report Card

Dr Vi is the best , he took care of me when I had accident & sustained back injury 2 weeks ago ! I was from out of town and he didn’t hesitate of seeing me in spite I am not his patient anymore , after 3 years moving out to Florida to retired. Thanks so much to Jessica and Adriana they are both great assistants ! The whole medical team made the difference ,made me feel like family! Awesome team !Thank you so much Dr Vi ,Jessica and Adriana …

WARNING - do NOT come here. My husband and I got in a car accident in 2019 and our visits were less than satisfactory. This office runs like a business that only cares about getting people in and out rather than the care of their patients and what would be beneficial for their needs. At the end of the day I always felt like they were looking at us as if every visit was a transaction and insurance payout. Situational example: When my husband and I got hurt in a car accident, they constantly asked us to “come back in” for ANOTHER follow up, even if things seemed to be progressing well. Often times these follows ups consisted of a 5-10 min MAX “check up” where they would ask very generic questions like “how are you doing”? “Things are getting better?” … “okay good” … then they would have us put our arms straight up and push them up and down (don’t know what that did - maybe check with pain but seems so elementary) and then done. BOOM, we’re in and out and there’s your co pay money and insurance paying you out for just asking me if I’m in fact “progressing with my pain”. Even though we may have talked about nothing, the ask of the doctor was to always check back in month, 2 months etc. Here’s another frustrating example: per the doctors recommendation I was going to physical therapy. However, when x amount of sessions wasn’t enough I needed to continue. All the doctor had to do was say okay are you still in pain, where hurts, etc. and approve continuation BUT AGAIN I had to make an appointment just to tell Dr V exactly what I said over the phone - “x still hurts, I’d like to continue PT because it’s helping etc” 5 minute meet up and there again is my copay and insurance money. Secondly when our Attourney asked dr v’s office to send them my husband and my medical records they asked for a ridiculous fee. (NO OTHER OFFICE FROM MY ACCIDENT HAS DONE THIS) Firstly, the attorneys office has been calling since beginning of April and it is now June. Our Attourney’s office called, left voicemails, faxed, sent snail mail and they FINALLY RESPONDED 2 months later. On top of that my husband and I have also called multiple times and left voicemails with no calls back (not sure if COVID is the reason for this but regardless it shows their office is open so why is there no one calling us back?). But here’s what’s even crazier, they won’t let my attorneys from the car accident access MY OWN MEDICAL RECORDS and are charging us $250. WHAT ?! No other practice I have had to work with for this car accident has been this slow to respond, has forced us to pay a ridiculous and unreasonable amount to obtain our OWN records, and has had no one answering their phone lines for a week. To add to that, my doctor notes shouldn’t be extensive. We went to their office SIX TIMES and you’re charging our attorney $250 to obtain six notes?! All I can say is I am so frustrated. Dr. V and Adrianna, you both should read the hipaa .gov website because your practice isn’t even in compliance with what’s a fair and reasonable fee. In fact if you’re PRINTING the pages (which you’re not) the cost should be 25c per Page. In summary: don’t come here, not worth your time and frustration. If you’re looking for an honest practice - IT ISNT HERE. If they had the opportunity to jip you, they most definitely would take your money and run.

In these uncertain times, I’m so thankful to have found Dr. V and his office team. From the very first point of contact I’ve been so happy with the staff communication keeling me updated on my health. Dr. V is extremely kind and easy to talk to about my concerns and I trust him to make the best decisions for my health. Their virtual appointment system is very user friendly and convenient. I highly recommend Dr. V to my close friends and family!

My wife and I have both been going to Dr V for a few years now but today was really the last straw for both of us. I don’t even know if this is legal, we’ve been going through a car accident law suit and they won’t release our own medical records to us unless we pay. We are still waiting for what they are going to charge us but initially they stated $250 TO RECEIVE OUR OWN RECORDS DIGITALLY. This is wrong. We’ve had to go through various doctors and NO OTHER OFFICE OR PRACTICE has done this. ONLY dr V’s office. Extremely disappointed with how we’ve been treated throughout this entire experience including our appointments and how “brief” they’ve been.

Transitioned from New Jersey and after looking for a year,I found the best family physician in Dr V and his staff. Couldn't have asked for better care

Picked him out of my new insurance because he was so close to my house. I tried to make appointments multiple times and left voicemails. I never got a call back. I finally decided to book an appointment online and got one the next day. Success, right? The morning of my appointment I find out it's virtual. I talked to him for all of five minutes and he said I should come in. I make an appointment right then and there. A couple days before my in-person appointment I actually get a call from the office and they say they can't have me come in until I give them all my health files. Why I wasn't' told this before I'll never know. So fine, I get the files and drop them off personally. Mind you all this time I have a broken leg and I'm simply trying to get a temporary handicap placard. Really, that's it. I call back a couple times (no answer) and leave messages to see if I when can come in. Finally the third time I call (no, I never got a return call), they say they are still going through my files. This is over a week after I dropped the files off. They swore they would call me back to make an appointment in the next day or so, or at least update me. Nothing. I finally gave up after another call that went to voicemail. I left a quick message to call me back. No, I never got a call back. Arun might be the best doctor in the world, but I wouldn't know as it's been over two months and I still can't even get into his office. I've given up on even trying to get my health files back. BTW, that five minute virtual meeting cost me $250. I had to go back and forth with his billing department as the staff didn't submit my insurance details. Finally after a month of this and constant bills in the mail I get a new bill for $143. I am walking away from this disaster and finding a new doctor. I can't decide whether writing that check was the best or worst money I ever spent.

Dr. V and his staff is amazing! Definitely an answered prayer.

Dr. Arun Villivalam was my Dr. in Arlington when I went through a terrible loss. He was the most compassionate Dr. I'd met. I had breathing problems, chest pains and high BP. He not only took care of those issues, but convinced a cynic, a woman in grief, to get a mammo and a colonoscopy, which reassured me that some parts of me were fine. By the way, I hate colonoscopies, but hey, at least you know. Dr. Villivalam is an Angel. He will keep you safe. He is kind and smart and cares about his patients deeply. He treats the whole patient, not just the symptoms. Tamara Benson

Fantastic listener. He will do whatever he can to help you because he really wants what's best for his patients! Looking forward to my next visit!

Love Dr. V! He always listens, doesn't talk over your head in explaining medical terms, usually on time for your visit, has great referrals to specialists.