Dorothy J Buckner Dermatology's Online Review Report Card
Dorothy J Buckner Dermatology
3.6
Average Star Rating
39
Total Reviews
2
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Buckner received 56.4% positive feedback, with patients praising her professionalism, knowledge, and caring nature. However, 43.6% of the feedback was negative, primarily citing long wait times, office cleanliness, and rude reception staff. Overall, the practice is appreciated for excellent care but needs better organization and improved staff interaction.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Dorothy J Buckner Dermatology's Reviews
I have been visiting this office for literally 20 years for various concerns from acne and psoriasis to needing a mole biopsied. Dr. Buckner is knowledgeable and has always been right on the money with diagnosis and treatment. I will agree that perhaps the office is not as fancy as some of the large cosmetic dermatology practices, but I have never had any issues with any procedure I have had done there. The receptionist has always been friendly and I have had no problems making or rescheduling apointments.
She’s too slow time to retired.
Dr. Buckner is a very knowledgeable, professional, polite, honest and a very caring doctor. She is an excellent communicator. She doesn't rush you off! Dr. Buckner spends sufficient time with me in order to do an excellent job. I understand if another patient may require more of of her time so I am definitely willing to be patient and wait my turn. I very much dislike the doctors who nickel and dime me and only spend 5 minutes with me; those doctors typically misdiagnose me without doing a good job and they are typically not very honest but they still get paid for seeing me briefly! Dr. Buckner is a professional and she has never misdiagnosed me and she has always done an excellent job doing biopsies and removing things from my skin without scars! She has prescribed an excellent scar cream for me that other doctors did not know about! If something is not covered by insurance, you will definitely get a lot of value and results for your money with Dr. Buckner. There are dermatologists who do not know how to perform services properly so they end up bruising my face because they have poor technique and they rush through the procedure without using the right techniques. Watch out for dermatologists who have special rates that sound too good to be true for cosmetic procedures! Try Dr. Buckner and you will quickly learn that she is honest and she takes pride in her work to make sure you look your best and have great health! It is also very hard to find a dermatologist who is honest and Dr. Buckner is honest; she listens and helps with the health issues you need help with. She has helped me resolve many issues, even outside of dermatology, that I needed help with and she also referred me to great doctors when it was regarding something outside of her specialty. It is very difficult to find a doctor who is knowledgeable, caring and who really cares about your health; that is why I appreciate and trust Dr. Buckner. Unfortunately, doctors who spend only 5 minutes with the patient without really listening to the patient, often do not solve my issue and misdiagnose me; these kind of doctors are a dime a dozen and not like Dr. Buckner. So, if you want a doctor who doesn't really care about you, isn't knowledgeable, doesn't really want to help you, doesn't care about using proper procedures to ensure little to No Bruising and just wants to make a quick buck by rushing you off, then do not see Dr. Buckner! Only see Dr. Buckner if you want an excellent doctor who will do a great job listening, examining you in order to diagnose you properly and resolve your issue properly. Kelly is actually very professional and polite; Kelly is her office manager who does the job of several people. Perhaps, people who think she is rude do not realize that Kelly is simply focused on working rather than make small talk. I think the reviewers who described Kelly as rude and mean have misjudged her and were too quick to make assumptions about Kelly. Just because Kelly is busy working and isn't smiling a lot does not mean she is rude or mean; she has never been rude or unprofessional to me or any other patient who was speaking to her in my presence and I've been a patient for many years. In fact, as professional as Dr. Buckner is, I know that Kelly would not be working there if she wasn't professional and polite. I'm fortunate to have found Dr. Buckner who is such an experienced, knowledgeable, honest and caring doctor, since many dermatologists overcharge for their poor services and barely spend any time with the patient.
I took my daughter to see Dr. Buckner today since she has had a rash for over a year. We usually have Kaiser insurance but they made it so difficult to see a dermatologist and when she was able to they only did it via video and never were able to diagnose her issue. Dr. Buckner spent over 45 minutes with her getting all of her background information and history of her skin issues and was able to finally give my daughter a diagnosis along with a treatment plan. She was thorough and took the time to diagnose her skin issues and gave us both over the counter along with prescriptions to help my daughter's skin ailment. I have been back and forth with Kaiser and in 1 years time was unable to find a solution. In my 45 minute appointment I received more help from her than I was able to get from back and forth calls and appointments from my regular insurance plan. I would recommend Dr. Buckner for any of your dermatologist needs.
Well, first of all, I have no complaints about the doctor's work. She has always done a good job on any skin ailment I've had. And what other reviewers said about Dr. Buckner being kind and attentive is 100% true. It's a relief nowadays to get a doctor who actually cares about you and is interested in you and that's how she is. Sometimes the wait to be seen is a little longer than it should be but I can sit outside on a bench and relax and it's a nice area and no one will bug me. I've never had a negative experience with the doctor and I've been seeing her off and on for about 4 years and I will continue to see her about the little bumps and growths that seem to pop up frequently with old age.
I've been going to Dr Buckner for 25 years. She definitely knows what's she's doing. First time diagnoses, she prescribes the right medication the first time. Never had to go back because the problem didn't go away. I highly recommend her! She's That Good!! Barbara B
I would not recommend this office. I am on specialty medication and needed a derm to send the script, and it's a lot of work to get a new specialist referral when on HMO, which are the only reasons I kept coming here for so long. As soon as I could change insurance, I did and found a new derm. Dr Buckner was late to every appointment I had with her--even when I was her first appointment of the day. I'm not talking 5 or 10 minutes; she was nearly 2 hours late to my first appointment with her with no apologies. I'm not sure why either, since my visits with her were always very short. I also felt she was very condescending when I would express concerns or asked questions. I also was not a fan of her constantly suggesting some new medications when what I'm using is working wonderfully. Most importantly, she never indicated that a change would be good for me, especially when I never expressed a desire to change my treatment anyway. She also scheduled very regular follow-ups despite the lack of change in my treatment plans, and I saw her more in a single year than I saw my previous derm in 5+ years. The office was overall very cluttered and dusty, even the exam rooms. Most derms I've seen have had me strip for full-body exams at least once, but thankfully never Dr Buckner as I'm not sure where I would have felt comfortable putting my clothes. Contrary to most reviews, I actually didn't find any issue with the front desk. Kelly may be a bit brusque and not your typical cheery and enthusiastic receptionist, but she never once failed to follow through on anything she committed to do for me. She's also one of the few people I've met in the medical industry that have tried to help navigate complex insurance issues with me.
Dr Buckner is good at what she prescribe ! Has been a skin Specialist for many years and counting.
Dorothy has always been professional and knowledgeable.. Always willing to go the extra step
Dorothy is a very professional and kind. She is my mom’s favorite doctor.
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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