Gopi Ayer's Online Review Report Card

What a waste of time. I registered here as a new patient. Showed up on time on the day of the appointment. They took all my info and then asked me if I had any cough. I had my mask on. I did have cough , but I had taken two Covid tests and both were negative. They said I can't see the doctor. What is the point of a doctor , who cannot see you if you have cough ? (Not Covid ).What is the point of a doctor who can not see you if you are ill? This is borderline criminal behaviorWhat as waste of time. I am never coming back

This review is regarding Perla the medical assistant. There are many other reviews on multiple platforms stating they also had a horrible experience with the staff. I should have read the reviews… regrets. Horrible experience today. Perla is insanely rude. The worst experience I have ever had at a doctors office. Perla hung up on me multiple times when I asked to talk to the Dr. She told me she did ...

We’ve been seeing Dr Ayer for years. He’s extremely knowledgeable and a very caring doctor. You know you are in good hands.

Dr. Ayer was formerly partnered with my internist who retired. Dr. Ayer took me on and has proven very very helpful. He is knowledgeable, takes time during visits, and seems to care a great deal about me vs. just another "member of the herd."

My experience with Dr A is terrible. He is my father's doctor, and my father, vaccinated, was admitted to the ER and then the ICU at Good Sam Hospital with Covid. He is a break through case. I am his eldest son and was working to help my father, as he was not in a position to do that alone. We had a number of crisis moments, and still do. Yesterday, i was informed, via his nurse, that Dr Ayer would connect with Good Sam to connect with the doctor at Good Sam and revert back to me with a prognosis and plan. This is important as we're working on organizing nurse / care giver support for my father, and working to solve issues like supplemental oxygen. Today, after several calls i finally reached the doctors office. I was told that Dr A has left for vacation and has left no update on my father. My sense is Doctor A is simply over booked or potentially just not interested in all of his patients.

My experience with Dr A is terrible. He is my father's doctor, and my father, vaccinated, was admitted to the ER and then the ICU at Good Sam Hospital with Covid. He is a break through case. I am his eldest son and was working to help my father, as he was not in a position to do that alone. We had a number of crisis moments, and still do. Yesterday, i was informed, via his nurse, that Dr Ayer would ...

I've been seeing Dr Ayer for over 8 years. I think he was actually the first doctor I began visiting after my pediatrician as a kid. Dr Ayer is easy to talk to and for the most part I felt confident with his responses to my issues.However, his office and billing departments are deplorable. So bad in fact, that I would rather not bother visiting any longer. With the exception of Jen at the front desk, everyone else there may as well be a potato. Or a rock. Or any other inanimate object laying around being useless. The billing department never calls back, and if you have Blue Anthem PPO you're going to have a super fun time being billed incorrectly for every single visit. Dr Ayer is in network, but his billing department continues to send claims to the provider with the incorrect address and tax ID. And since the billing department folks are totally inaccessible, unresponsive, and pea-brained, it takes forever to resolve the billing discrepancies. As for your office visits, you may as well get there an hour or two late because he is consistently overbooked and will never see you on time. His team rarely message you back through their 'MyCare' portal and when they do, it's not helpful. Also, if they send your prescription in too early to the pharmacy, they will forget to re-send it to them on the day when it's intended to be filled. Dr Ayer is good, but I think he's a better value for boomers / geriatrics. I'd recommend seeking a different doctor if you don't want to waste your time dealing with his awful office administration.

I've been seeing Dr. Ayer for years, for routine and specific visits. He is very knowledgeable, spends the time with me that I feel is appropriate, and gives me excellent medical advice. I wouldn't hesitate to recommend Dr. Gopi Ayer to anyone considering seeing him.

Dr. Ayer is one of the best knowledgeable caring doctors you would ever meet. I love his assessment of any health questions I have had. He is THE BEST. I would give Dr. Ayer 10 stars if he could fix his inefficient billing and front desk. Their billing office always sends me huge bills in spite of Dr. Gopi Ayer being in-network and I have a PPO. I have to always work with my insurance to resolve it. It is painful. Why does not their billing team bill the right address of Gopi Ayer of National ave (the billing team puts in a claim through the wrong billing address of 14566 Los Gatos blvd and it then shows out of network to my insurance)? If Dr. Ayer was not the best, I would have honestly discontinued due to his inefficient billing team that wastes my time.

Dr. Ayer is one of the best knowledgeable caring doctors you would ever meet. I love his assessment of any health questions I have had. He is THE BEST. I would give Dr. Ayer 10 stars if he could fix his inefficient billing and front desk. Their billing office always sends me huge bills in spite of Dr. Gopi Ayer being in-network and I have a PPO. I have to always work with my insurance to resolve it. It is painful. Why does not their billing team bill the right address of Gopi Ayer of National ave (the billing team puts in a claim through the wrong billing address of 14566 Los Gatos blvd and it then shows out of network to my insurance)? If Dr. Ayer was not the best, I would have honestly discontinued due to his inefficient billing team that wastes my time.