Refinedmd's Online Review Report Card
4.5
Average Star Rating
725
Total Reviews
54
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
RefinedMD received 82.5% positive feedback, with patients praising the doctors' professionalism, knowledge, and caring staff. However, 17.5% of the feedback was negative, primarily citing billing issues, poor communication, and unsatisfactory outcomes. Overall, the practice is valued for its patient-centric approach yet needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Refinedmd's Reviews
Dr Swengel and Dr Roy are the best in the area. high professionalism care and great realistic results. The right place for medical grade services.
As a working professional running my own business, I got carried away in work, disregarding what matters most: ME. I use zoom almost every day and I noticed that something on the computer screen was off and I didn't look like myself anymore. I went to my dermatologist thinking that fillers and cosmetic treatments will solve the problem, but he recommended to talk to Dr. Roy at RedinedMD because the solution he would offer would likely be what I am looking for. I was prepared for the possibility of surgery and I did feel apprehensive about the results and recovery after a real surgical procedure. Dr. Roy patiently answered my questions, and walked me through the procedure step-by-step. I felt comfortable that Dr. Roy is a facial plastic surgeon and that facial procedures is all that he does. I am very pleased with the result of my facelift and necklift. The recovery was not as difficult as I had expected. Yes, the recovery was annoying, but not as bad as social media may make it seem (and I read a lot of stuff on social media before I made the decision to have Dr. Roy do my surgery). And, I would like to insert some humor here: when I was recovering, I could not talk for a few days, which gave my husband a nice break. This is really the only discomfort that I had, and that was about it. I feel like a brand new person thanks to Dr. Roy and I recommend him wholeheartedly. Thank you.
Incredible . I am 76 British with pale skin and blue eyes !! I did wegovy for 4 months dropped from 156 to 134 :))) but !! Comments please do not lose anymore weight ..! It shows in your face , gaunt ... etc . Not how wonderful for you . The more I stared in the mirror "ozempic" face . I made an appointment with refined md . . Dr Roy , PA Alex Monica , Christine my original contact were so supportive .. understood my advanced age , financial restraints etc . Never felt judged or over sold . Yes I want to look like Kim K. ... but .... I had in office under local anesthesia . . Mini face lift . Totally terrified but No Pain. The team were there supporting me , and Dr Roy sang acapello to ensure I was totally comfortable . ( Bob Dylan he is not .) .... I feel brighter younger with no plastic face . The staff-in the office are lovely . Thank you team for your love support and being there for me . Just had my 6 week post op check with Dr Roy and Alex . Doing great no pain , no infection healed great ......no MORE Ozempic face . Love it Thank you . To the refined Md team
Dr. Roy and his team were all very supportive and friendly throughout the entire process. Great communication and clear instructions before, during, and after my procedure. I am beyond happy with my results! Cannot say thank you enough!
Dr. Roy and his team were all very supportive and friendly throughout the entire process. Great communication and clear instructions before, during, and after my procedure. I am beyond happy with my results! Cannot say thank you enough!
From the minute you walk in the door to the after care follow up the service is AMAZING. Dr. Roy explains exactly what he is going to do and checks on you consistently through the entire procedure process. I would highly recommend Dr. Roy and staff for all of your Dermatology needs.
Dr. Roy was absolutely phenomenal. He makes patients feel seen, heard, and truly cared for. His bedside manner is unlike anything I’ve ever experienced- warm, attentive, and deeply compassionate. He takes time to listen to concerns without ever rushing people, explains everything with clarity and patience, and makes people feel completely at ease during what is otherwise a very stressful time. His medical expertise is exceptional, and his genuine care for his patients is evident in every interaction. I can honestly say I’ve never met a doctor as dedicated, kind, and skilled as Dr. Roy. I would recommend him without hesitation to absolutely anyone- he is truly one of a kind.
Dania is amazing! She genuinely cares for her clients and ensures comfort during uncomfortable procedures. I look forward to going back for more treatments, facials, etc. at RefinedMD. The service truly is incredible!
Dania had been amazing - very thoughtful and helpful throughout the journey! Really loved my experience at RefineMD - exceptional care and service, and the results are showing promise!
Every time I go into Refined MD they make me feel very welcomed, from the providers to the assistants to Jasmine at the front desk they're all great. I usually see Rachelle and she really knows her stuff!!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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