Eisner Health - Lynwood's Online Review Report Card

Made my pregnancy experience horrible

Se tardan demasiado, ni siquiera contestan las llamadas. Dejan la cita a una hora y el doctor llegue atender 4 horas después. Mala atención. Están peor q antes

The wait is ridiculous 🙄 even with a scheduled appointment! It takes 1hr to get a room 30 to 45 minutes just to see a Doctor if not a Provider for them to just go over a chart in about 10 minutes then they have you wait another 30 minutes to get a follow-up appointment and thats if the nurses dont forget you are still in the room. Most definitely switching clinics.

Today was my first time here with my 5month old, he needed his shots the appointment was at 9am we got out at 10:40am not bad. The receptionist,doctor's assistant and the doctor were all very nice. They have some wall toys for kids and my three year old was given a coloring paper and crayons super helpful to keep little ones entertained and not bored. Plenty of parking in the morning but by the time I got out it was packed! I've read so many bad reviews of this place im not sure if I got lucky, but I definitely look forward to out next appointment to see how it really is like.

I have been trying to reach the clinic since January and I leave a call back number and when they call back it has you on hold for 10 minutes than hangs up and if I wait on hold for someone to pick up with out leaving the call back number once it puts me through it’s just a voicemail which it doesn’t not allow me to leave a message. Back in December my son had an appointment for immunization which was canceled and I was told I would get a call in a week or 2 to reschedule and they have not called back or answered

Dr's. are great, but trying to get an appointment or an answer is near impossible. Second time this week calling but I thought I'd capture the amount of time I was waiting. This is with me being 3rd in line . This has been like this way before COVID.

Every Time I call nobody answers. Just keeps you waiting. The call back line hangs up after they call you and put you on hold for 5 minutes. That is horrible. I am waiting for results since the beginning of January.. I have been trying to call them since. There is no voicemail system.Tried again 03/01/2022... Your current queue position is 1. For over an hour. Position 1???

I had my baby Friday.. this is my primary clinic and today (Tuesday) i woke up with a fever of 100.8 body aches and chills.  I called the hospital I delivered at at they told me to make an appointment with my clinic to get checked out today so i did.. i had my appointment at 3:20 pm through telehealth and even asked the lady who scheduled it for me if they will FOR SURE give me a link before it starts- she assured me they would.  Well ive been on hold as the only person in the que for over 30 minutes just to talk to a receptionist about where the fuck my link is.  At this point i feel like they aren't answering just so they can run the clock and go home.  They now close in 20 minutes and im going to have to go to the ER and spend all night there because i might have an infection and my clinic failed me yet again.  Im so done with this place i cannot believe they really let me down from the jump this isnt the first time ive had to wait this long for them to answer my cabut it is the most urgent like you cant answer the reception desk when people need you shame on you*****UPDATE: So an hour and a half later i finally got my telehealth call from the doctor; i explain to him i have a fever and i had stitches and he tells me I probably have covid and can come in tomorrow for a covid test then return in A WEEK to check for infection..... i got tested in the hospital and i was negative, and his evidence based conclusion was that it wasnt possible to have an infection because it would have shown up YESTERDAY not today.. however COVID would show up today because its been almost 5 days since my test.  So he tried to schedule me a covid test appointment for tomorrow afternoon and a followup the next week if everything goes okay.. i am NEVER coming back here.  I went to urgent care and sure enough i have an infection.. my temperature alone went up to 102.8 and he was just unwilling to even consider facts that he should at least test for both an infection and covid sonce he was so adamant.

i just want to say thank you so much to THERESA, after waiting for almost 2 hours on a delayed call I was supposed to get from a doctor, she made sure my voice was heard and I appreciate that cause I was honestly on the brink of tears thinking I was never gonna get that call. Thank you again Theresa.

Waiting time is not so bad