Children's Dentistry Of Madera's Online Review Report Card
Children's Dentistry Of Madera
4.7
Average Star Rating
410
Total Reviews
7
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Children's Dentistry of Madera received 93.3% positive feedback, with patients praising the friendly environment, caring staff, and child-friendly approach. However, 6.7% of the feedback was negative, primarily citing unprofessional behavior, lack of communication, and traumatizing experiences. Overall, the practice delivers excellent pediatric care yet could improve communication and patient handling.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Children's Dentistry Of Madera's Reviews
called today 12:14pm 6/8/26 to schedule an appointment for my daughter && “Liliana” asks for my insurance information, then she asks if I’m working? I said no.. Liliana then asks me well then who’s paying for the private dental insurance ?? cancelled my appointment.
Reviewed On Google
Horrible lugar
Reviewed On Google
This office is great! My daughter loves the Lego table in the lobby & The wait time is never long. Patricia was my daughter’s assistant today & she was super sweet and made my daughter feel comfortable enough to where I was able to just sit back and let her handle everything. She explained everything before she did it so my daughter wouldn’t get scared. Her being Spanish speaking also helped since my daughter understands Spanish better. My daughter left happy and with a beautiful clean smile.
Reviewed On Google
Highly recommend, really friendly and great with kids. My kids loved it here.
Reviewed On Google
Dr. Steven Lu is a top notch pediatric dentist. Excellent attention to detail, great with kids, and he provides high quality dental work that is hard to find elsewhere. See Dr. Lu if you want your childs dental needs met by the highest standards in the field
Reviewed On Google
Being my daughters 1st time they made her experience very nice super friendly
Reviewed On Google
I recommend children dentistry of madera !!! They are so welcoming and caring they explain everything so well very patient with my child of 17 months very positive environment ! Thank you children dentistry !!!
Reviewed On Google
El lugar es muy amable son muy atentos y muy rápido todo está bien. El doctor es muy amable y muy profesional.
Reviewed On Google
Took my three daughters to this office today for the first time and I have to say I was able to see firsthand why the reviews are as good as they are. Everyone was pleasant to be around from beginning to end. The doctor has amazing chair side manner. He was friendly, engaging and welcoming. My children previously seen another local dentist but I switched to do some questionable things. Im glad I made the switch and so are my kids they want to go back already!
Reviewed On Google
DO NOT BRING YOUR LITTLES TO THIS DENTIST OFFICE. They are in it for the money and do not communicate properly to the parents of the procedures your kids need instead they trick you to thinking your kids need more dental work than expected. When explained the procedure the dental assistant who said her name was "Gaby" (I doubt it) but explained everything super fast and I had to ask several questions for clarification because I am very strict with anything regarding my kids health and needs. I asked if I could be in the room and she said no and I told her when women have c sections they have a support person and she said that's different and she laughed at my face saying they are not the same. I already got a bad feeling about her because she was not helpful at all. I drove all the way from Merced to Madera and decided okay I will proceed and asked AGAIN for clarification okay so just two crowns on the bottom and possibly 2 fillings on top? She said yes and that she sees more kids getting more work done so it's not abnormal. After we went to a waiting room and I asked again for clarification of how many crowns & she said "4 and then sorry I mean 2" and I was like okay just making sure. After they took my son and I was worried praying everything will be okay. I left to get something to eat and to return back right away so I could take my mind off the stress if he would be okay. Shortly after I get a call saying they took an x ray while he was under laughing gas and said the filling on the top turned into needing a crown . Very suspicious. -they did not ask for my consent for x rays when my son was in laughing gas -they told me my son was only going to need 2 crowns and a filling and then called me before the procedure saying the top filling will be a crown and I asked if it was necessary and she basically just said yes As a mom who is just worried for their kids safety I drove back and hoped everything would be okay. -my son left with 7 crowns!!! I did not give consent for 7 crowns I received verbal confirmation that my son would only be getting two crowns on the bottom and possibly 2 fillings on top. How did 2 turn into 7 crowns? When I asked to speak to the manager she was NOT helpful and was being very short with me. I asked for her name and phone number and just gave me her first name Leticia and would not provide me her phone number. I told them it was very wrong for not communicating effectively and basically lieing about dental work needed done. Places like this prey on low income families with medical. So sad and sickening.
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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