Bich-Thuy T. Tran, MD's Online Review Report Card

I had a great experience with Dr Tran. She’s efficient but thorough. Some people might prefer a softer bedside manner but I thought she was perfectly fine and extremely capable.

Dr. Tran is a very thorough and thoughtful PCP. As a surgeon myself, I am very thankful to have found her. She goes above and beyond to answer questions through MyChart in a timely fashion, makes room in her clinics for urgent issues, and takes the time to address all of my concerns during our visits.

I've been a patient of Dr. Tran's since 2013 and have valued my experience with her and the team at UCLA. I've never had to wait more than 10 minutes for my appointment, parking was simple, and she asked pertinent questions and always answered mine, no matter how simple. Yes, she is quick, and yes, she moves thoroughly...welcome to modern medicine. The team is thorough as is she. As a healthy 55 year old, what I appreciate is that she remembers me despite the fact that she only see me about every 18 months, and gets down to business.

Worst doctor ever. She is so fast in the room, doesn’t give time for you to ask questions, is super rude and misses the diagnosis because she is so rushed. My aunt was heavily bleeding and was very anemic—Dr. Tran had her hand on the door and said “that’s normal!” And completely missed my aunt’s diagnosis, leading to us changing doctors. She’s horrible.

Dr. Tran explains my condition and treatment options. I asked her so many questions and she explains it all very well. Dr. Tran patiently takes her time to help you with your needs. Dr. Tran was referred to me by my former office colleague and I will definitely refer her to my friends and family.

Dr Tran has been my GP for about 15 years. Up until the past few visits I only saw her to treat the flu or other minor illnesses and she was fine. But as I've entered into forties and am seeking more involved care - annual physicals and guidance for hormones and other aging challenges, the experience has dramatically declined. It always feels like she's in a hurry to get to the next patient and rushes through our appointment literally wheeling her computer cart out the door as she's finishing up her thoughts leaving no more time for any more discussion or questions. It's 10-20 min max and she's out the door.  I don't feel like she actually hears me (or wants to hear me). Zero bedside manner!

I have been going to Dr. Tran for about 9 years. My father has been going to her for about 12 years--I switched to her after accompanying my dad to his appointments and seeing the level of care she provides. I see her for my general primary care needs, as well as my gynecological check ups. I don't have a complicated medical history so my visits with her are pretty basic. She is thorough and very responsive during my visits. I have been very pleased with the care she provides. It's the care she provides for my dad that impresses me though.Dr. Tran has a straight-forward, no non-sense disposition, but is very soft and carrying with my dad. My dad has parkinson's and dementia and a slew of other problems that Dr. Tran has to stay atop of--she does an excellent job doing so and is a wonderful advocate when he has to see sub specialists. She does a terrific job tracking his medical needs (and unfortunately, also his decline) and goes the extra mile to ensure he gets great care. I highly recommend her!

I’ve been a patient of Dr. Tran for over 5 years. I couldn’t agree more with the other patients that made reference to her only wanting to discuss one issue at a time for the sake of receiving additional money. She’s notorious for billing patients for unnecessary services that were not rendered. Dr. Tran has misdiagnosed two different health conditions I had; then tried to prove her case by Googling her point. If you value life, AVOID Dr. Tran at all cost!!!!!!!!!

I've been a patient of Dr. Tran for over 5 years. I couldn't agree more with the other patients that made reference to her only wanting to discuss one issue at a time for the sake of receiving additional money. She's notorious for billing patients for unnecessary services that were not rendered. Dr. Tran has misdiagnosed two different health conditions I had...one resulting to me having to have surgery and the other I was placed in a boot for a period of time for an issue with my foot; then tried to prove her case by Googling her point. If you value life, AVOID Dr. Tran at all cost!!!!!!!!! She does not have the patient's best interest.

worst doctor's office i've ever been to. Dr. tran is this snappy, mean, EXTREMELY rushed person who shouted at another patient, I could hear through the door! who does that? the other doctors are plus or minus. avoid this place, unless you want to be inhumanely treated.

This entire office is a nightmare. Not only is the parking atrocious, you have to park over at ralphs illegally and walk over, but you're treated like a number. Dr. Tran is only out to make loads of money it seems, she herds in patients all day, misses pertinent things and seems to overall hate her job. She needs to be fired. She also missed an obvious and life threatening diagnosis in my friend's family member. So I'm never going back there again. Avoid at all costs.

worst doctor ever. she truly does not care about patients. she missed that my aunt was having heavy period bleeding and just rushed her, she ended up in the ER getting a blood transfusion. this entire practice has really gone downhill. very high turnover. dr tran screaming at some people in the hallway outside the room door. avoid at all costs.

Dr. Tran is a highly intelligent doctor.  I trust her medical advice but I do not always agree with her.  For example, she presents a great case for no hormone treatments due to the risk of cancer.  However, my gynecologist says it is better to replace hormones so not to get uterine cancer and to alleviate embarrassing symptoms of menopause such as hot flashes.  Dr. Tran may overlook a patient's care by determining what she believes the problem is before listening to the patient describe the symptoms.  One time I was told I had a virus, no meds necessary.  I listened, understood and agreed that many times antibiotics are prescribed when they are not necessary, causing higher resistance ect.  I read the studies and peer reviews. However, the "virus" wasn't going away, my throat was on fire and I was miserable for 10 days and still, no antibiotics.  I came back with visible sores on my throat to which Dr. Tran said like a scorn "that wasn't there before"!  She was right, it wasn't there before.  I knew that.  By that time I was in so much misery and missed many days of work due to the illness.  She prescribed an antibiotic, and I requested something to cover the sores on the back of my throat.I was finished with Dr. Tran at that point.  I went to Providence down the street.  They are open later and I can always get an appointment at the Urgent Care if the primary is unavailable.  Dr. Tran is a very good doctor if you are willing to put up with the bull.  If I was in serious trouble I would go back to UCLA, but I think I would see someone else.

I love Dr Tran and do not understand the bad reviews.  She diagnosed my kidney disease in less than a week.  She makes sure I am up to date on all of my appointments and shots.  She is caring and took the time to talk to me about losing my mother.  Of course she has to enter data in the computer, she had no problem multi tasking and I did not feel like I was being shorted with her time.  Thank you Dr. Tran.  See you soon!

I have been visiting her as my PCP for the last 10 years and yesterday the "straw that breaks the camels back happened!". I have noticed a severe degradation ever since she has transitioned from being a physician to a digital doctor. What I mean by that is she "wheels in a computer" and starts rattling of the medications you take, what you did in your last couple of visits (which is not accurate, because she forgets to record procedures like a tetanus booster etc.) and what conditions your relatives have, your father, mother and sister etc. The big problem with this approach is that she is now a slave to her computer and is NOT WILLING to listen to the patient's concerns. I believe that her HEART IS IN THE RIGHT PLACE but she does not know that her customer is still the patient and not keyboard punching in data into a computer.What happened with me is that I have a medical concern that for the last two years she has been pooh poohing.  Yesterday I suggested that she do a stool test to verify the concern and she kept arguing that she needs to refer me to gastroenterologist. I said that I had come in for a "Physical", why can't we just do this test?  She was so stubborn about her stance and sort of countered .."how come you did not tell me about this sooner".  Guess what - I had told her about this two years ago.  She just did not listen.. SHE WAS BUSY TYPING ON HER COMPUTER. Her practice is salvageable but she needs to switch to listening to her patients.

Excellent doctor. Smart, direct, very responsive. Highly recommend. Have been with for three years.

I don't know if it's just that Dr. Tran's style matches my own, or what. She's super smart, explains things (although she talks a mile-a-minute - I like it, but if you don't, be forewarned), and is cheerful. I've been a patient for at least 10 years.

I believe the reviewers that rate Tran as wonderful, as they must have been filled out by her friends.  She is intelligent.  I give her that, but she should be doing research, not one on one with patients.  For me I went to see her because of a infection and she gave 2 rounds of penicillin.  When I came back, feeling horrible, I told her that my heart was racing and I had a horrible rash on my body.  She dismissed me.  Finally on the 4th visit, she managed to use her stethoscope and said my heart was beating fast.  Wow.  By then I had a-fib, pneumonia, asthma, diarrhea and of course the cough from hell.  She refused to give me Albuterol for my asthma (nebulizer) and told me I had to use inhalers.  My cough was so bad, the inhalers were ineffective.  I finally wore her down and after almost dying, she let me have the Albuterol.It's interesting.  A friend of mine experienced Tran with her husband and realized she liked to work with men much more than woman.  So to the men in this community, take it from there.Lovely woman, but a monster of a doctor.

All personnel, nurses and doctors, are always with a smile focused on children's happiness and well being. My son is now 2 and a half years old and he enjoys coming here. He remember the lollipops, stickers, doctor, and, of all things, the elevator. There is limited parking but we always find a spot.

I was looking for a new PCP near by and made and appt with Dr Tran. I was ready to fall in love with this clinic, since it is close to my house, until I met Dr Tran. She asked me how I got an appointment with her because she wasn't taking new patients. Then asked if I knew someone in the UCLA system and that's how I got in to see her. When in fact I had just called the clinic a month ago and they had told me she was taking new patients. Talk about making me feel unwelcome and unwanted.