Luis A Chanes's Online Review Report Card
Luis A Chanes
3.1
Average Star Rating
89
Total Reviews
0
Recent Reviews
5
Review Sites Found
Accepts Medicare
No
Medical School
PONCE SCHOOL OF MEDICINE
Graduation Year
1987
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Luis A Chanes's Reviews
Waited two hours despite of appointment. See him like 2 mins. The staff are wonderful considering how overworked they re.The management need to improve.
I got a lens implant for cataract last week, R eye. So far, my vision us greatly improved, I've worn glasses since 8 years old! The typical halos and dry eye, that take a few months to dissappear. I am going back in 3 weeks, for my L eye. I found Dr. Chanes to be kind, knowledgeable and he put me at ease.
Dr Chanes was the only one able to solve my mom’s eye issues. He is the Best!
Excellent Doctors and office staff. As I waited for my appointment I was able to observe the professionalism and kindness offered by the office staff. I could not have been more pleased as a client. Everyone was very helpful and their demeanor was excellent. The way they spoke to people on the telephone in this busy office was very respectful and kind. They were organized and I noticed Eddie, one of the office staff would go out of his way to make people comfortable while they were waiting for their appointments. Dr. Chanes and the other doctors are highly skilled. They are professional and very knowledgeable in regards to many eye issues. He performed cataract surgery on a friend of mine and she was so grateful that he had done it because her vision was extremely clear as a result of her surgery. I would highly recommend them.
Dr. Chanes is wonderful. He has a lot of wisdom and is compassionate. He has helped me with my tear duct problem for over 8 years.The front desk is polite and friendly. The nurse was very informative and kind.If you have a minor to very difficult eye situations. He is brilliant!Thank You,Erin Gates
Bait and switch Doctors office. Putting people at risk for illnesses to grow. Terrible Doctor. Advertises Medi-cal insurance. Let's you book your appointment. Checks you into your appointment. Let's you wait for your appointment, however while you are waiting in his waiting room, suddenly he dosnt take Medi-cal. Bad business. Terrible ethics! Shame shame shame on Dr. Luis A. Chanes, MD.
The service is so bad. i was on 08/24/18. I was prescribed some drops for the eyes, and it is the moment that the pharmacy was not received the order. I call this place on several occasions , and they send me another phone. I have left a messages. and nobody has communicated with me.
The doctor has been taking care of me sense 1985 and he's always been very helpful and has always done a great job taking care of me
He gets annoyed when you ask him questions or to explain instructions better. Bedside manner is very bad
A professional is only as good as his office staff. I've had multiple conversations with the receptionist (I believe her name is Ileana) and found her to be rude and dismissive. Multiple requests for help with a prescription refill for a patient were disregarded. Two weeks later, two wasted trips to a pharmacy and 10+ calls to Dr. Chanes' office for assistance and I'm still waiting. In my opinion, if you're looking for responsive patient care, you need to look elsewhere.
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