Aegis Treatment Centers Modesto's Online Review Report Card

Place saved my Life

As a returning patient two years ago I would have rated this facility with 2 stars but since recently they have been taken over by a new company. With the new changes in their policies comes with 3 new doctors that completely change the dynamic of care this facility has to offer. There’s also a doctor with a obstetrician background for pregnant women seeking help. This was wonderful for my pregnant fiancé, for the sake of being judged she was scared and this doctor was extremely understanding and informative to our baby’s health and created a treatment plan revolving around pregnancy. Same place, same look, but different care. This facility was a complete turnaround from my first intake two year’s ago (2019) and I thank God everyday for the ability to live a normal life because of this place. I got my life back on track because of Aegis and would recommend it to anyone struggling with addiction to give it a chance… With a little understanding the problem COVID brings, a little bit of patience, and some effort in your program, who knows…. You might just find yourself along the journey through Aegis.

The reviews below that say negative things are false. You aren't gonna lose take homes for one phone call, and she didn't speak to a rude person that's clearly a lie. And as for the Saturday issue, COVID caused that and there aren't people standing around anymore. Also, those folks were there because they failed to manage their programs properly and therefore didn't have Saturday take homes, Aegis didn't just put them outside for fun. Christopher is misinforming you and Eileen is not being truthful with anyone. I've had my issues with Aegis', but never like they claim. Neither has any of the sixteen people who I know go there. Disregard that false information, EYE am giving you the most accurate review, not them.Aegis treated me well for a number of years. After a painkiller addiction I tried and failed several times to get clean. 4 years ago I did, and it was with Aegis' help. They can be a bit tough to deal with sometimes, but only if you're not doing what you're supposed to be doing. If you truly work your program, you will succeed! Don't be afraid or ashamed, they will NOT shame you. That I can guarantee.

They route and they don’t really care they look down at the patients who actually go there for actual help

This place is horrible. When I first called, a very rude young lady answered the phone. After speaking to her, I didn't want to go at all! Unfortunately i had to go because i needed a specific medication that was prescribed there. When i saw the doctor, he was using another patients bad habits as a reference to how I would use my medication. Very unprofessional! After this bad presentation by the doctor, I decided that I didn't want to pay their doctor for bad judgement and medical practice. Aside from that trying to get into the place for treatment, good luck! I had to wait for over an hour in a parking lot full of people waiting to get in for their meds in 100+ degree weather! A very over taxed staff!

Longer than ever wait times. 3 hrs in a saturday is rediculous. I bet the neighbors love names and numbers yelled out all morning to the angry mob that congregates outside daily. It seems very unprofessional to me to be so blatantly over booked.

I love aegis because it has saved my life and I am truly grateful to have my life back to normal!

I been going to ageis for two years bad staff u wait hourz always losing doc order and the doc at the ageis is so rude doc randell frist he made fun of my weight and im perganted then he drop my dose 70 mg in one day has not fix it even though i have seen him 4 times and he cant get it right every day there is thousand of people waiting cause of cov19 but they dont care the staff is rude and mean and dont care about us.i went in there from pain manment biggest mistake i ever made

The best of any treatment clinic in this category hands down. This place has the best counselor's the best security and is ran so much more organized on a day to day basis then any of the garbage hole in the wall that the government funds. These guys actually care and this staff at Aegis Modesto saved me at a time in my life where I would have otherwise most likely died of not for them. Thank you so much for what you guys do there. I may end up back in Modesto too so I'll most likely see everyone there soon once again. ;)

I love aegis and everything they have done for me. Without them i don't know what i would do . And the staff is awesome .

Aegis is a great facility with caring staff who want to help you!

Aegis helped me tremendously! This program gave me my life back. The counseling not only helped with my opiate addiction but also helped me deal with so many other issues.

I owe this place my life. Aegis Treatment Centers has given me the opportunity to start a life I always envisioned for myself but it exceeded my expectations. Thank you ATC.

If you don't mind having to go down there every single day then its cool but if u have responsibilities then find somewhere else cause ur take homes won't last.They say they are trying to help you get on with ur life but really eventually they just mess with u and make things harder. Still clean 2+ yrs and I didn't have a phone for a 2 days and called first thing next morning and they won't let me come in so I don't loose all my take homes.

I am very grateful for the kind and compassionate staff I have gotten to know here. The work they do saves lives. It is so important. This clinic is managed beautifully and it’s also very clean and the security is the best too!

This agency has unfair business practices Modesto clinic is definitely a bad place to work do not ever go to management with a problem even if you have a solution my 1st month of work management was unfair and totally judgmental they totally leave it up to anyone to train you without notifying staff of what was going on. I dreaded being called to thier office because all they do is criticize and tell on eachother a totally unprofessional environment

If you could give this place a no 🌟 to rate i would they do not follow any rules and have favoritism when calling people on the wait list.

The customer service is horrible at this clinic. They forget about patients, dont follow up on important faxes, do not return phone calls, do not give detailed receipts for health care spending accounts, and treat their CUSTOMERS like they are criminals. Their decisions for take homes are not decided on an individual basis. They are rude and most dont seem like they want to work there. We have insurance and we pay our copays for medical services. Some even pay cash. Without the patients, they would not have a job. If you don't like your job, please do something else. As a nurse I can tell you that no matter rich, poor, educated, or drug addict, all patients are customers and should be treated as such.

Aegis staff are nice and very helpful, I can honestly say that the place safes lives,etc.

I been here for years and they do a lot to help me they have gotten me off my pull addiction