Central California Surgery's Online Review Report Card

Dr. Corin is a fantastic Doctor with a great bedside manner. The office on the other hand is the most unorganized place I have ever seen. Very poor communications between the front office and the back. I would say the office manager is not doing their job. Front office blaming the back office over the phone to a patient is no good. When I have phone appointments I have been blown off. No call at all.

I had the gastric bypass in 2011, it changed my life for the better and then i didn't stick to the new habits and now have gain some weight back; I am now looking into revision surgery and i truly know the importance of doing exactly whats introduced at the beginning. So I cant wait to come back and share the new lease on life we can have: Thank you all at CVBS

The staff is so nice can't wait for my next appointment

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Significantly better experiences the last couple times in. I think someone maybe addressed the office staff and the lack of professionalism. They are still kinda slow but at least they are working and communicating in a professional manner.

I do not normally post reviews. However, I was treated so poorly at my visit, I had to say something. The nurse practioner I saw was rude. Unfortunately, I do not remember her name. She had zero bedside manner and while she asked if I had any questions, her vibe was that she did not want to answer them. I came prepared with the paperwork they emailed me, which among them was a series of questions I had to call and ask my insurance for. She looked at none it. She then handed me all the blank forms and told me to have it filled out and make another appointment. When I presented her with the completed forms (again, that they emailed me and told me to have completed before visit) she seemed put off. She took them though, and told me she would give them to Yesensia the insurance coordinator and Yesenia would call my insurance and get back to me. My appointment was THREE months ago. Take your business elsewhere.

I was referred here by my pcp 7 months ago. I called 5 times. Left 5 messages. Received zero calls back. The absolute worst!

I have not seen the surgeon yet but so far the staff is amazing. Isaura Has gone above and beyond to get me seen. I had my surgery 4/20/2019 and had to move. She was able to get me in to be seen quickly!!! Thank you for being amazing at your job. We appreciate you

If I could give negative stars, I would. I have been horribly mistreated by the staff at the Modesto office. Specifically, the CEO Robert Chamberlain aka "Bobby" and Kimberly, the "Office Manager" who used to be the surgery scheduler. I had my original surgery by Dr. Patrick Coates. I went back to them after having some serious medical problems and I clearly needed revision. My insurance easily approved my revision within 3 months and I was scheduled for revision surgery, Oct 2017. But the scheduler "Kimberly" made a mistake and she scheduled me at Doctor's instead of Memorial Medical Center. My insurance had already approved Memorial and NOT Doctors Medical Center. When I discovered the mistake and brought it to their attention, I was silenced. They kicked me out of their Facebook support group because I openly asked why they were ignoring my phone calls and not returning my voicemail messages. The office staff has obviously been instructed to direct me to Bobby, and only Bobby. My medical records are stored in a locked, "Private" computer and the only people who have access... you guessed it, Kimberly or Bobby. It took me 4 separate visits to obtain all of my medical records in 2019, and I never received the last month of my medical records (the month when all of this happened... probably because they contain the damning information about me that they have hidden away). When Bobby told me I was no longer welcome in their office he also told me he would help me "If I could find another surgeon". That was a lie. I have not spoken with him since this all happened in 2017! He still won't take any of my phone calls. The newer staff probably have no idea what's actually going on. And I highly suspect that the doctor himself also has no idea! Poor guy! He has entrusted his multi-million dollar business to these evil people and he has no clue what they are doing behind his back! (At least that's what I hope is true. I don't want to believe that he has a part in any of this stuff.) I still need revision surgery and it is now 2021! I have been fighting with my insurance to allow me to see a surgeon, any nearby surgeon, but I am probably blacklisted. Oh! and I am now in a wheelchair too because I am too heavy for knee replacement surgery! They have played God with my life to cover their mistakes. They dismissed me and never gave me a second thought!