Calvin T. Eng's Online Review Report Card

Curt, rude and doesn’t take time to explain procedure. Do not go to him

The Dr. Provided great medical care but the Rosemead front ofice staff is rude & insufficient. Patient has to wait a long time just to get an appointment. Patient has no option to pick the appointment time, pretty much take it or leave it (when requested). Patient has to return the next day to pick up signed document that was turned in a week ago because staff was too busy to look for it (there are 3 staff. The wait at the office is 1.5-2 hours even with appointment & the admission is random (make sure to bring some snack).

Im not sure how skillful and compassion Dr Calvin Eng as well as other providers are at this practice. So this review is not about the doctors. It is about this person name Maggie, i dont know her position and i do not care. She was the one that handled my phone calls and questions. Maggie, if you see this, i tell you now that you are unprofessional, unethical, impatient, unemphatic, incompetence, disrespectful. You are not suitable to work at a medical clinic when you lack of all of those mentioned. You are narrow minded, you dont want listen to patient's opinions of how to handle difficult-fill-in schedules and most importantly is shorten patient's wait time, especial for eye surgeries. its dangerous that pts has vision problems yet still have to drive to work. YOU KNOW that we have almost zero options to choose providers becuz of HMO plans and you take advantage of the system's accessibility to bully patients, to gain control , u talk to patients like a dictator. i am ashamed of your behaviour. you are a disgrace to our ppl as a healthcare worker.

This doctor has to be the worst and irresponsible doctor I have ever seen. I waited more than 5 hours in the ER to have him treat my eye problem. After waiting these long hours, he told another ER doctor to take care of my condition. He asked me to call into his office to make an appointment the next day so he could get a proper diagnosis of the issue in his private clinic. I called in the next day and they told me they couldn't see me. I had to go back to my family doctor. This is ridiculous.

My right eye started with a cataract problem, I was looking and trying to find a doctor with experience and with a comfortable price since I do not have health insurance coverage, I even contemplated going outside of California for the cataract surgery, I was very afraid that things did not turn out well because of past bad experiences with other doctors, when I met Dr. Calvin T. Eng and Vivian it was a relief.They treated me with respect and professionalism, at that moment my fears disappeared.The eye cataract surgery was a success due to Dr Eng's experience in the field.I'm glad I choose him to take care of my eyes issues. I am going to recommend Dr. Calvin Eng to my family and friends because they turned my eye problems into a unique experience and the least painful possible. I will also like to say that the nurses at the hospital were the surgery was done were amazingly friendly and with a lot of experience as well.Thank you very much Dr. Calvin T.Eng and Vivian for such a great experience, you are the best. May God bless you always

Should put no star for their Lens department. That staff has no empathy on senior. Done with Dr appointment and needed to adjust my father's frame. Told us to wait outside because she is helping another customer. Totally get it due to social distancing. Check back in after 45 minutes and she told us she is fully book and couldn't serve us. Told us to make appointment for adjusting my pair of lens. It's truth that we may not buy anything today. But certainly will not care after today. Unless you are her friends, we are pretty sure that there are many places that are willing to help senior than this one.

I drove my brother to get his cataract surgery done by Dr Eng. Dr Eng is very personable, caring and professional, he assured me that everything will be fine. My brother was very pleased with the surgery and his follow ups. After months of follow ups and eye exams there, I can say Dr Eng is an amazing person and have wonderful staffs who is always willing to help with any questions and concerns! To Dr Eng's office - Thank you for all that you do!

He is the best doctor. Last year he did cataract surgery for me. He was not like other doctors who just want to use different ways to get extra money from you and promote multiple focus lenses to earn more money. He was very honest and told me the advantages and disadvantages for single lense and multiple lenses, what percentage of them use single or multiple lenses, also giving me time to search google and then make an decision. The surgery outcome was very good. I strongly recommend this doctor. I plan to ask for his consultation for another surgery this year.

Shone a bright light in my eyes, causing permanent visual damage. Did not look at me in the entire 20 minutes of examination. A career doctor who has made his money.

Just the best doctor I’ve had the pleasure of meeting and taking great care of my eyes!