Chinatown Service Center (Dental)'s Online Review Report Card
Chinatown Service Center (Dental)
4.5
Average Star Rating
127
Total Reviews
37
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Chinatown Service Center received 90.0% positive feedback, with patients praising the professionalism, helpful staff, and impeccable dental care. However, 10.0% of the feedback was negative, primarily citing unprofessionalism, poor communication, and long wait times. Overall, the center delivers excellent services, yet it needs better time management and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Chinatown Service Center (Dental)'s Reviews
Dr. Chu is very nice, attentive, and gentle during the procedures, as is the helper. 4 stars because of the shortage of parking spaces.
I had a wonderful experience at this clinic. From the front desk staff and nurses to the doctors and phlebotomists, everyone was professional, friendly, and genuinely caring. I would especially like to thank Josie Fu. Today, I needed my medical records sent to a gynecology specialist for a referral. Josie went above and beyond by sending the records multiple times to both the specialist’s office and to me personally, and she made several follow-up calls to ensure everything was received correctly. Her patience, attention to detail, and strong sense of responsibility made me feel truly cared for. In today’s busy healthcare environment, it is rare to find someone so dedicated and compassionate. Josie’s kindness and professionalism turned a stressful situation into a reassuring experience. I hope the clinic recognizes what a valuable team member she is. Thank you, Josie, for your outstanding service! Employees like Josie are a true asset to the clinic and deserve special recognition.
Location, location, location!
I'm treated kindly and not like cattle. I've been to some places where they make me feel like a burden.
醫師和護理人員都非常和善親切
Great clinic to get medical services. I heard staff speak Cantonese, mandarin and Spanish. The staff is kind and helpful here. My special needs sister is not scared to come here to get her medical care. Also the dental office is clean and spacious. The staff here is nice and helpful.
Thank you, Chinatown Service Centers
Been coming here for the past couple of years and I’ll say that they’re extremely knowledgeable of what’s going on in terms of physical health. My Doctor Kristen was amazing throughout the whole process of evaluating me and my health. Very descriptive and professional. I am thankful of that. 10/10 recommended if you’re in the area looking for a doctor or medical office.
At Bambi, we’re fortunate to work with organizations that make a real impact in their communities, and Chinatown Service Center is one of those partners that truly stands out. Based in Los Angeles, California, their team provides essential support and services with a strong focus on accessibility, care, and community connection. It’s clear they’re deeply committed to helping the individuals and families they serve navigate important resources with dignity and respect. We’re proud to support organizations that lead with purpose and create meaningful change every day. Chinatown Service Center is a great example of that. ♥️ 🦌
It was my first time in this office ( my doctor is on a well-deserved vacation). Very clean place, staff was polite and professional. The doctor was very friendly, professional, explained and answered all my questions. Definitely recommend this place!!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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