Ohana Center For Child And Adolescent Behavioral Health's Online Review Report Card

Amazing! They’ve helped us so much.

Would give these folks 0 stars if I could. Their professionals are dishonest, deceitful, and treated my granddaughter only for the insurance money. They were worse than NO help for her. Worst experience of my life!

Daughter has been working with therapists, psych. Partial hospitalization program. Intensive Outpatient, and Safe Harbor.excellent collaboration with any and all professionals there.

I can't say enough good things about Ohana. My child was referred here through MCBH. Ohana has made us feel like family, and continue to work hard for my child. They are continually expanding to accommodate the needs of MC and I am grateful for the services they provide our community. If you have been waiting to get services, I understand how difficult that is because I was in the same boat for years before Ohana opened its doors, and trust me it's worth the wait. When they bring your child in they will have a therapist and a psychiatrist dedicated to working with your family. They'll also have group therapy, skills workshops, and outpatient services available to you.

Have been reaching out for services for months. Initial call went well, though no services were available. Took weeks for an intake call for my teen son, then heard nothing back. I’ve reached out via email and still nothing - not even an email stating they don’t have services available. While initially excited for #Ohana through #MontageHealth it’s turning out to be like every other mental health program for teens/adolescents/kids: non-existent or unavailable. My initial call was a year ago.

Dr Thomas B. had raved about the grant money and the ability this organization would provide for local children with special needs and teens with mental health issues. Currently, CHOMP's Hartnell Center refers kids under 18yrs to Ohana's huge million dollar building. Even as an established Chomp patient with private insurance- still had to do two phone intakes- each a 1 month to schedule. After more waiting- status is finally on a waitlist for possible July appointment because the new "specialized" psychiatrist does not start til summer 2022. So much for a simple refill prescription. Not sure the Dr. foresaw a hub of very young social workers weeding out clients not based on insurance, or patient status , but because patient has autism. Something simple like telehealth is not offered. The intial referral started in Oct 2021, a second by local general doctor in Dec. Why a zero star merit? Due to supervisors make reference to "additional community resources", but never provide any.

Front desk isn’t the best. However the rest of the staff ( behind glass doors) is incredible.

Terrible communication. I shared I was experiencing a crisis and set up a plan to speak weekly and havent heard from anyone in a month. I never recieved a follow up email or anything.