Cynthia Leung's Online Review Report Card
Cynthia Leung
3.4
Average Star Rating
12
Total Reviews
0
Recent Reviews
6
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Cynthia Leung's Reviews
Dr. Leung has been my doctor for nearly a decade. I run a medical nonprofit that supports hospitals in over 20 countries and spend a lot of time with MDs and would rate Dr. Leung of the very highest caliber. She is thorough, painstaking, compassionate and deeply dedicated. I feel fortunate to be in her care. She also has a very dedicated staff supporting her.
Dr. Leung and her team are disorganized, slow to respond to questions and to schedule appointments, and expect the patient to do their work for them when it comes to retrieving medical records from a former doctor. They’re sloppy and forgetful, even once they have the medical records, they don’t look at them. Dr. Leung did a medical procedure without consulting my previous records, which were necessary to the procedure.
Not at all helpful. Kept on changing the schedule and told zocdoc.com as an inaccurate website. I have used multiple times zocdoc.com web site to book appointment with other doctors and never had an issue. Also, they won't take any phone calls. We don't have any option to know what is happening with schedule. Most of the time it is getting canceled at the last minute.
Not helpful. Kept on changing the schedule and blaming <a href="/redir?url=http%3A%2F%2Fzocdoc.com&s=f51cbfd9aa1296caab16875b7ff2eead4d196f08e4eac920ec6e1725431fe1cc" target="_blank" rel="nofollow">zocdoc.com</a> as an inaccurate website. I have used multiple times <a href="/redir?url=http%3A%2F%2Fzocdoc.com&s=f51cbfd9aa1296caab16875b7ff2eead4d196f08e4eac920ec6e1725431fe1cc" target="_blank" rel="nofollow">zocdoc.com</a> website to schedule an appointment with other doctors and never had an issue. Also, they won't take any phone calls. We don't have any option to know what is happening with schedule. Most of the time it is getting canceled at the last minute.
Since February 18th, we have attempted to contact this office to schedule an appointment. Office staff scheduled zoom appt without confirming with my spouse. Unfortunately, technical issues were the cause of an unsuccessful appointment including failed communication from office staff. I have left four messages over four weeks including a website inquiry, to date, not even an acknowledged phone call or email. Understand the many many challenges of COVID, however, not even an acknowledged call or email of my inquiry is unacceptable. I then went back to my primary who contacted this office to inquire about their silence , and was told this office staff blamed me for a failed appointment,!?!?? Again, I left four voice mails during their business hours and an email, to date- nothing from this staff. NOTHING.
Excellent appointment!
Consistently 45+ minutes late to appointments and incredibly rude staff.
Professional and personable. Ideal for a doctor!
I've seen Dr. Leung 2x, well, once actually because the 2nd time - after waiting for 45 minutes (just like the first time, too!) - I got up and left because I have a job and meetings and like to be respectful of people's time. Her staff at the Redwood is just awful to boot. Rude and incompetent.
I really liked both Dr. Leung and her office staff. Very friendly and helpful when I've called with questions or requests.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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