Stephanie Wong's Online Review Report Card

Dr. Wong has put me through a real nightmare when I was ill and then later diagnosed with Lyme disease. She showed no empathy for my pain, ignored the urgency of my physical and emotional needs, and above all repeatedly put up no-can-do walls. I have been with PAMF for 11 years now, and what Dr. Wong had put me through I would not wish even to my enemy who is ill. If you are considering Dr.Wong ask yourself: when real bad stuff happens to my body do I want to be invalidated and dismissed by someone who’s referrals and support I depend on? This doctor is lacking basic human empathy.

Dr. Wong has put me through a real nightmare when I was ill and then later diagnosed with Lyme disease. She showed no empathy for my pain, ignored the urgency of my physical and emotional needs, and above all repeatedly put up no-can-do walls. I have been with PAMF for 11 years now, and what Dr. Wong had put me through I would not wish even to my enemy who is ill. If you are considering Dr.Wong ask yourself: when real bad stuff happens to my body do I want to be invalidated and dismissed by someone who's referrals and support I depend on? This doctor is lacking basic human empathy.

I wanted to share my experience as a patient with this doctor on a public domain because I work in the same system as Dr. Wong. I suffer from chronic pain and have a great pain management team at Stanford. Stanford Redwood City Pain Management is doing many new modalities to avoid narcotics. I was assigned to Dr Wong and went with her because of her great reputation. She does smile a lot when she meets you. However, her visits are 15 minutes. When I requested that she help me obtain an authorization to go to Stanford Pain management she became abrupt, short and almost threatening. I have a PPO. She started pushing a Butrans patch on me after I specifically told her that I worked for years to get off narcotic agents. When I told her about Butrans addictive potential she had the gall to tell me it is not addictive. She had no knowledge about novel non narcotic treatments Stanford was offering but acted like an authority on pain management. Dr. Wong then essentially let me know its either her way or I need to find another provider. I wrote my feedback to Sutter Health online survey. One month later I received a letter in the mail with a discharge notice from her practice saying she is "taking a new role." However, she still has a full practice and the staff mistakenly tried to book me a follow up visit with her practice after the dismissal letter. So her practice is only closed for me. I think if you are young and healthy a 15 minute visit with a "fake smiling" doctor, who knows nothing about current concepts in complex disease management, Dr. Wong will be just fine. However, I think she abuses her power in a Sutter system because nothing I did warrants my discharge from her practice. I was polite and such dismissal is a continuity of care law violation in California. I was not planning to go back anyway. I will try my luck finding a PCP at Stanford. At least there they have modern approaches to chronic disease.

I've been a patient of Dr. Wong for many years and absolutely love her.She asks lots of questions and always takes the time to listen. I find her to be very personable and has a good sense of humor as well.I highly recommend Dr. Wong.

I have had skin cancer and have had an operation for skin cancer. I had a rash on my head and on my hands. I went into see her. She didn't come within 4 feet of me. She never looked at the rash. She never turned on the computer. She just smiled and said it was from the sun. She didn't care that I had had cancer, and that the sun had caused my cancer. She seemed very giddy, like she was on something, or maybe just was very mentally imbalanced. She is dangerous for people's health.

Dr. Stephanie Wong was my primary care doctor I was assigned to see after an Emergency Room visit to El Camino Hospital. The ER doctor told me that my primary care doctor needs to follow up my urine culture and make sure I am on the right medication. At my visit Dr. Wong seemed rushed, she typed on her computer the whole time and was very abrupt. When I asked her to check on my urine culture she told me she has no way to get to my records and that I was on a "great medicine." Two days later I was rushed back to the Emergency Room because my infection got worse. In the ER the doctor told me that Dr. Wong could have opened my records on her computer and checked my cultures. After the ER doctors put me on the right medicine and helped my chest pains I was told to see Dr. Wong for follow up. Nobody else was available so I was back to Dr. Wong who ordered me a heart stress test. I had to stop the stress test because my chest hurt. Dr. Wong told me I have to go back and do the stress test again. She did not explain why my test was "incomplete" and why I have to do it again. I did not think this was safe and left her clinic for good. I got a bill for $100 dollars and had to pay for this horrible service. Dr. Wong is reckless and disrespectful. I think she knew I was older and could not speak up for myself. She is a greedy and dishonest doctor.

I went to see her in May for my wrist problem after giving birth. I had to wait over a month to make an appointment with her. After waiting for 30 min past appointment time, she rushed me through the entire time (I got to see her for only 10 min), and she was so focused on filling out the paperwork and selling me the wrist guard that she didn't give me any other instructions on what other things I can do until I kept asking her about the exercises and PT. The wrist guard she gave me was so massive and rough-surfaced that I couldn't possibly use while taking care of a newborn. I ended up buying a soft wrist guard from the safeway for $20. Now, I received a $125 bill for the wrist guard she sold me. I should've read the form that she told me to sign before I signed it, but she was rushing me the whole time, and told me to "sign here," without giving me time to read it. I know she has great reviews, but my last experience with her was just the worst. I am changing my primary physician for sure.

Wonderful. Young, but seems more up to date thean my retiring Dr. who I loved. Spends extra time. Practice busy but answers email immediately.