Mario Oliver's Online Review Report Card

Dr Oliver is a great doctor. The service with the staff booking an appointment and simply answering the phone is horrible. Can take over an hour and most times you have to physically show up.

I'm ready for a new Dr. When your ill, it seems that he will throw cures at the wall to see which one sticks! Very disappointing.

I’am trying to be patient and understanding but as time goes on I’m finding not all my medications were not properly recorded in his files. I’am a new patient and as I need refills some of my meds that they have “recorded” never made it to my pharmacy. They showed a screen shot print out and some meds are missing according to my pharmacy. I’am spending more time going to his office to fix the mess and I’am constantly on the phone with their call center with hold times of always 20+ minutes. He’s never in the office and it takes forever for any follow-up. I never had to worry about my meds getting screwed up before I moved here. I’am taking meds to avoid a heart attack but yet with all the problems I’am experiencing that office is going to cause one.

Doesn't communicate well left me guessing on coordinating specialists and lab work so he can review their findings had to keep on asking questions. Never tells me to see the front desk to make future appointments, they show me the back exit door then I have to call the call center ( always long wait times) to make appointments. My pharmacy accidentally deleted one of my heart meds Ive been calling the call center to have my doctor re write the prescription marking my request "urgent" it's been over a week and still no response. Dr. Oliver doesn't work nights or weekends and doesn't have direct email. Not happy with Dr. Oliver or Graybill/Palomar Health. I will be looking for a new doctor with no affiliation with Graybill/Palomar.

Dr. Oliver was amazing can't say enough great things about him! His staff on the other hand would get a one star. The nurse forgot to get my blood pressure had to be called back in the room from the doctor. As I was leaving I asked to make sure they had the right pharmacy and was told yes and she rushed off. I had to call because prescription weren't sent. Waited on the phone for 25 minutes to just send a message to him. Received a call from someone at the office saying the prescription was sent. I'm know three days since my appointment and no prescription sent. Guess I'll be calling on Monday morning again to get the prescriptions.

The best Dr I’ve ever had. He is kind, thoughtful, and careful. I’ve been seeing him for years. Lovely building feels new and cared for.

I called at noon and confirmed with Clara on my lab order, but four hours later, it was not ready for pick up. A kind soul, red hair nurse, went out of her way to have it ready just minutes before the office was about to close. Her name starts with M and my five stars go to her. Thank you

I've been a patient at Graybill for over 6 years. I've been a patient of Dr. Oliver's for just about a year. I saw him initially for a pre-op visit when my usual primary care doctor was out on medical leave. During that first visit Dr. Oliver was curt and condescending. I chalked it up to the fact that I wasn't one of his regular patients and that he was put out by the rush appointment. However, after my usual PCP left Graybill I decided to give Dr. Oliver a chance since I'd seen him once before, he'd also seen my husband and his office is close to home. I only saw him one time after that and once again he was condescending and rude. I had planned to switch to a different Graybill Dr. when I needed to be seen again. In the meantime, I'm taking several medications that require regular refills. Every single time my pharmacy puts in a request for a refill with Dr. Oliver, it has never once refilled without me having to call Graybill to follow up on. Each time I call I hold for over 20 minutes ( this is a consistent issue they have ). I was recently on vacation and forgot to pack one of my medications. I called the after hours line and left an urgent message for Dr. Oliver to call in a 5 day prescription to a local pharmacy. I stressed the urgency. I Never got a call back from anyone and the pharmacy which I had provided detailed information for never received the okay to fill the prescription. I called the following day, held for 20 minutes and finally just hung up. I ended up calling the office that my former PCP moved to. He was able to contact the out of state pharmacy and I had the prescription filled within half hour. I never write reviews and dislike writing a negative review, but after just hanging up with my pharmacy who once again advised me that they've been trying to reach Dr. Oliver for refill authorization for two weeks and have had no reply after several attempts, I felt it necessary. It's disappointing that his bedside manner and tone towards his patients is lacking, but his inability and disinterest in providing basic care ( doing his job) is unacceptable. I'll be changing doctors, which obviously has no impact on Dr. Oliver, but when the opportunity arises, when I'm asked if I know of a good dr. in town, I'll be quick to tell them which dr. to stay away from.

Dr Mario Oliver of Graybill Medical is a terrible Dr who absolutely DOES NOT CARE about you as a human being at all!!! BEWARE & RUN AWAY go elsewhere if you want a real Dr to give you actual CARE!! He is a dr for the money only! Greed is why he goes to work each day. He wants to make the most money off of you in reach visit but he DOES NOT care at all about you or your illnesses or injuries!! He gives horrble care, he treats you like a new patient each time with no acknowledgement of past visits or that he even has a clue what is going on with you even with your medical history in from off him. He should not be practicing medicine on anyone.

Dr Mario Oliver of Graybill Medical is a terrible Dr who absolutely DOES NOT CARE about you as a human being at all!!! BEWARE & RUN AWAY from Dr Oliver of you want any decent medical care, go elsewhere if you want a real Dr to give you actual health CARE!! He is a dr for the money only & he treats his patients like scum on his shoes!!!! Greed is why he goes to work each day because it sure isn't because he cares about his patients. He is a Dr that lies, so you never know if what is coming out of him is true & valid or not! Frightening!! He wants to make the most money off of you in reach visit but he DOES NOT care at all about you or your illnesses or injuries!! He gives truly horrble care becausehe doesn't actually care about you, he treats you like a new patient each time with no acknowledgement of past visits or that he even has a clue what is going on with you, even with your medical history in from of him. He should not be practicing medicine on anyone. He told 4 opposing things to do and when asked to clarify he wasn't able to explain himself or his contradictions. He shouldn't be allowed to practice medicine on a goldfish!