Suzanne Chang's Online Review Report Card

Excellent.

Does not spend any time talking to patients. In and out..... Actually laughed at my issue, with her office help. No diagnosis. Does not call back or follow up with anything. It is the poorest health care I have ever received. I had to change Dr's and group. Do not go to her.

I was given a diagnosis of a horrible disease in such an uncaring manner and before xray results. I performed two office tests and the results contradicted each other. The Dr. could not see me for a month. I ran for an xray. Called office to hear results. They didn't bother to call me. "Xray was good" nurse said. No call helping me through all the contradictory and confusing findings. I was told to wait until next appointment in a month. I was left to figure it out myself. I found an online training video for giving the test that led to the wrongful diagnosis. I figured out that I had performed the test incorrectly; had done the exact opposite of what I was suppose to do!!! The nurse was too young and/or inexperienced to detect it. I called to let nurse and doctor know. Asked if Dr. Chang could rule out diagnosis. "No, but could take test again in a month". Poor customer care. I would have suffered for a month instead of two days had I not been assertive.

This doctor never looked into any of the medical complaints that I had. Time after time going to her and telling her my medical problems she would just write a perscription for medicine and did not know for sure what the problem was ever. Never did any tests to find out. She is so busy on her computer putting in notes she hardly ever looked at me or checked my medical complaints.She spend about 5 minutes each visit. I am now in the care of a Doctor who immediately said we are going to run Blood tests, sonigram, do x-rays and an MRI. She has found several medical problem that needed attention. I am in no more pain and I am exercising again without headaches, I have lost weight and feel great. No thanks to Dr. Chang...........You will be dissapointed in her.

Called office to schedule an appt. and they hang up. :(

She spend 5 minutes minimum with you and then gives you your diagnosis. She doesn't seem to care for your questions and concerns. She just assumes, to know what's wrong with no input from the patient. Very disappointing to know she's a doctor who doesn't take her job seriously, and take her time to answer questions and listen to her patients concerns.

Felt like she was not listening to me at all. Continually looked at the computer instead of talking to me and making eye contact. Did not seem concerned with me or any of my questions. I felt rushed like I was bothering her and she didn't have the time to deal with me. Very disappointed =(