The Oncology Institute of Hope and Innovation's Online Review Report Card

The most disorganized clinic I've ever had the displeasure of contacting. Constantly changing pricing, no one ever had a single clue what's going on, doctors changing and leaving constantly.

I love my specialist for been so up front and care for his patients.

so far...so good... we'll see...

My MD started off strong and caring, but soon became less and less interested or responsive to the management of the medication I must take for the rest of my life. “Black Box Meds” are supposed to be diligently managed by a physician. This MD gave me excuses about his personal life starting with he “just bought a new house,” next: “Busy with too many patients,” and now: “Oh, I’m moving and leaving the practice.” — So when we’re you going to tell me and transfer my care?? Saying he’s ordering tests then sending my HIPAA Protected information to THE WRONG PLACE! Not returning calls or emails as he previously did — and told me to “email me results so I can manage your care.” — But he never responds. I don’t believe this MD is dependable or reliable. If this place has him working with them, who knows how any of the other MDs are just like him?

Staff at the counter is terrible, had us wait for an extra 40 mins over information about billing that was not passed to us. Promised us paper work 7 days ago that is still not ready. Told me I was yelling at her, I’m wearing a mask and hard of hearing, I speak louder than most people. I asked another question about their manager, and was told I could not have the name and when I asked again she ignored me. Absolutely terrible. We will be speaking to our doctor about a referral somewhere else. We will not come back.

Staff at the counter is terrible, had us wait for an extra 40 mins over information about billing that was not passed to us. Promised us paper work 7 days ago that is still not ready. Told me I was yelling at her, I’m wearing a mask and hard of hearing, I speak louder than most people. I asked another question about their manager, and was told I could not have the name and when I asked again she ignored me. Absolutely terrible. We will be speaking to our doctor about a referral somewhere else. We will not come back.Staff at the counter is terrible, had us wait for an extra 40 mins over information about billing that was not passed to us. Promised us paper work 7 days ago that is still not ready. Told me I was yelling at her, I’m wearing a mask and …More

Dr. Kim was really good. Explained everything to me was very informative. Made me feel comfortable. Front office were nice.

😃Dr.Anil Raiker MD.,intelligent,very kind w.patients,polite. The employees are very smart and doing a very good job. James and Traci are doing a very good job and friendly too!!!! It is a pleasure to be in this office!!!!!

The front of the office and nursing staff are GEMS! You are in good hands with all of the Oncology staff and to Dr. A, thank you for your honesty for being my doctor.

Dr. and staff rude and unprofessional. Dr. was sick and rude during exam and has zero beside manner. Find a different Dr.

The front of the office and nursing staff are GEMS! You are in good hands with all of the Oncology staff and to Dr. A, thank you for your honesty for being my doctor.

Dr. and staff rude and unprofessional. Dr. was sick and rude during exam and has zero beside manner. Find a different Dr.

Very bad first impression. Feels more like McDonald's than a doctors office. Only one staff member wearing a mask.

Very bad first impression. Feels more like McDonald's than a doctors office. Only one staff member wearing a mask.

I have al ready referred Dr. Babak Basri

I have al ready referred Dr. Babak Basri

A "MUST " is to further have all your employees be properly trained from the Front Up.....Crappy system.. I just pity those wonderful Providers working under this company...

dr navero is very nice and explains things throughly. I could actually understand what she was explaining to me.

Doctor Navero is hands on with any of my concerns. I really like her attention to my needs.

This place is absolutely horrible! They demanded I pay $325 before I received any treatment. Turns out, I didn't owe anything for this type of treatment. Fast forward 1 year and I'm still fighting with their billing department to get reimbursed. It's sad that this entire company cares more about money than medicine and providing decent customer service. Small claims court here I come.