Ahmad Bailony's Online Review Report Card

Been bringing my kids and than there kids here for years.. greatest doctor since doctor Robinson who suggested Dr Bailony after Robinson went to Africa to help the needy children over there. TORBERT FAMILY

Such a great experience with Dr Bailony. He's warm, personable and you can tell he truly cares about his patients. Met him and his father in the hospital with our second child and he squeezed us in 2 days later just to make sure his bilirubin was coming down. We came back for his circumcision since Dr Bailony is one of few drs who continue to do this procedure. In this time where medical professionals are overworked and under appreciated, it's important to recognize people like him who go above and beyond what is required in their job. He could choose to use a phone tree like most other pediatricians but takes his own patient calls. Family practices like this are few and far between!

PARENTS BEWARE ! STAY AWAYI switched to this office for my newborn as it was closer to our home after reading all the great reviews, but unfortunately my experience was a NIGHTMARE!!! I went in for my baby's 6 month check up after taking the time off work. The girl at the front desk with purple dye in her hair told me my daughter wasn't coming up active and for me to call her insurance. I got a verbal confirmation from an agent it was active and the hold would be 51 minutes to be provided the newly assigned ID #. I let the girl in the front know it was active, I was being transferred and the hold time and proceeded to question why I did not get it from the first agent who routes the call that answered who had NO access to that information and proceeded to tell me to hang up and call back and ask again. At that point I asked if my baby was going to be seen as I was told she was in fact active and the wait time was 51 MIN ! the front desk girl said "I need the ID". I decided to leave at that point instead of sitting in the waiting room for 51 minutes on hold. When I got home I called the office and asked to speak to a supervisor. I was explaining what happened the "supervisor" started talking over me about how they don't want me to get a bill and that she was sitting there the whole time....But if my daughter is active why would I get a bill ? I just needed to provide the ID number to bill insurance or her social which I had at home. I've worked in healthcare for 8+ years I'm very familiar with the process. The front desk girls seem like they hate their job by the way they treat the parents here. It was my second visit and my baby will NEVERRRR come back to this office. We will drive the long distance to a pediatricians office for staff who care for their patients and treat them with compassion. Thank you.

My baby's doctor is Dr. Ahmad Bailony and my husband and I have been extremely happy with our choice since he first visited our little guy in the hospital. In fact, we live about 20 minutes away, but gladly make the drive because of the great care that he and the other 2 physicians in this practice provide, and the positive experience we always have with his staff.With other doctor's offices, things would get missed now and then - an authorization here, wrong paperwork there - but Dr. B and his staff have been super on top of everything my guy has needed. They went above and beyond to get an occupational therapy referral due to feeding issues. We go every 2 weeks and it's been super helpful.His staff are so wonderful with our baby and toward us - whether it's being so nice and helping calm our baby before and after giving him shots, or reassuring us when his weight hasn't increased like we hoped. There is never judgment about decisions we make - only guidance and support.I called probably too often when my kiddo was a newborn and I was a completely confused new mom, but Dr. B, who often took my calls himself, reassured me that I wasn't unlike any other new parent, and this is what they're there for.I can't recommend Dr. Bailony and his group enough!

We've been coming here for over 10 years now. Ever since dr m rounded on our girl at Mary birch. It's been a relief having them when our kids are sick. Dr A is so friendly with the kids and they always share Batman stories to calm their nerves. Recently we had to navigate insurance issues with a referral to OT and radys giving us an appt 6 months out and the referral coordinator was able to help us find another facility to see our son in 3 weeks. We got their Covid vaccines here recently and it was fun with goodies. We have done car visits when they were sick during the height of the pandemic. The nurses are always friendly and know us right when we check in. People answer the phone right when you call. You aren't on hold for 20-30 minutes like when I call my own doctor haha. The clinic is well worth 5 stars.

I have 4 kids that always hated going to doctor appointments until we found DR.Bailony , DR.Wathen and the NP's! they are AMAZING with children my kids are happy and excited at every check up or follow up. Lets not forget the MA's!

My 5 month old is sick for the first time, has been sick for 3-4 days now and is not showing signs of getting better. Last night he coughed and choked on his own phlegm. This morning we received the lab results for My partner, he tested positive for parainfluenza 3, I immediately called this morning to speak to the on call doctor. Ironically it was Doctor Bailony himself groggily answering the phone. After I explained the situation Bailony told me that my child would be fine and that it's not a reason to call at 6 AM. He's lucky I didn't call at 3 AM when my child was screaming crying trying to breathe. Honestly this is the worst comment I could receive as a first time mother, especially with the pandemic going around. As an ON CALL DOCTOR, you should expect to be receiving calls. I am in healthcare and would never speak to a patient like this. Very unfortunate, I expected more from Bailony. Do better as a a doctor, the years you spent studying to do this, yet you're complaining about a phone call at 6 AM.

This has been my daughter's pediatrician for her first year of life. I called concerned about a swollen lymph node & the front desk showed NO CONCERN. They wanted me to come in a month for the "swollen bump" as the front desk called it. To add on my daughter was due for vaccinations. They wanted to see her in 2 months for those. So in one phone call she wanted me to come in 1 month for swollen lymphnodes then in 2 months for vaccinations. 2 month after her 15 month mark ??! The worst service i ever experienced. I QUICKLY found Linda Vista clinic that got my daughter in within 2 days. & what makes it worst is the new doctor is very concerned about her swollen lymph node. We got blood draw & xrays & antibiotics all in the same day! PARENTS be vocal & assertive for YOUR children. No matter what! Never expect them to know ur parent intuition if something feels wrong or off! I wonder what would of happened if i WAITED A MONTH!

I love Bailony pediatrics! They are always willing to help. Every issue that I have with my sons health is always addressed. I can call at anytime during business hours or after hours and I always get a response. The staff and doctors are amazing! If you are looking for a pediatrician, look no further.

Dr. Ahmad Bailony is great at what he does. He has an impressive ability to connect with children. If your child is leery of going to the doctor’s office, like mine is, then you should give Dr. Ahmad Bailony a try. Plus it’s so clear he has a lot of energy and passion for the important work he does.