Paradise Valley Hospital, National City's Online Review Report Card

Staff was friendly and competent. I was in and out fairly quickly. And I do not even live in this area.

Everyone was very helpful

Everything went well. Everyone was friendly and nice. Had a great experience in ER. I will return to PVH'sER for treatment when needed.

The nurse and 2 cna were amazing. Thank you!!

Excellent experience! Everyone was extremely helpful and informative. Thank you! Clearly, your staff is striving for excellence.

My grandfather was taken here at the beginning of December/late November for what my grandma thought was a stroke and bleeding. She insisted with the paramedics to take him to Sharp and the paramedics refused due to the risk of stroke. The paramedics sent him to Paradise Valley Hospital instead because it was the closest hospital.DO NOT TAKE YOUR LOVED ONES HERE.The communication from the hospital staff has been abysmal. None of their charting indicated that he had been sent to the ER for possible stroke so his doctor at Paradise Valley was surprised(!!?!?) when my grandmother brought this up.My grandmother has tried to ask for him to be transferred to Sharp once he stabilized and the doctors and nurses refused! Now they're insisting that he's been neglected because he seems weak after they haven't fed him for 5 days. A man in his mid 80s is supposed to be limber after not being fed for 5 days?Edit to add: all of my grandfather's specialists only have privilege with Sharp so they are unable to treat my grandfather nor do they have any access to his charts because the doctor has been nearly impossible to contact (We've spoken to him twice during the past week). I also found out that the doctors/nurses at Paradise Valley put my grandfather in restraints without telling my family. This is completely unacceptable.Edit #2: Was told by staff Saturday night that we would be contacted by the doctor Sunday morning to discharge my grandfather. SURPRISE! The doctor did NOT call in the morning and we had to follow up with a nurse at noon in order to have the doctor call us about discharging my grandpa. My grandfather came to the ER with his driver's license and insurance card which the hospital lost/can't find. They also are unable to find the clothes we brought him to change into for discharge. Dr. Gounder has been extremely unhelpful and caused quite a bit of distress for my grandma and the rest of our family. Paradise Valley should be ashamed at the way they treated my grandfather and our family. I am flabbergasted at the treatment we experienced while my grandfather was treated here. They have completely disregarded the information my grandmother has been sharing with them about my grandfather's medical history.Edit#3: upon discharge, received his medical records and the doctors listed on his records are not the doctor that we spoke with. In addition they listed his primary care physician incorrectly as an orthopedic surgeon. His medical bands were placed so tightly on him that it was pushing so hard against his skin as to leave a mark.Edit#4 we were visited by Sharp Home Health Nurse the day after his discharge from Paradise Valley. The Sharp nurse found a bad infection in his right arm from Paradise Valley medical negligence/malpractice. This hospital can't even insert an IV properly without giving patients an infection! The trauma of being in physical restraints for days at this hospital still causes my grandfather suffering. He keeps asking us to never take him back here. We will never do so again. "Do no harm" is part of these people's Hippocratic oath and they can't even do that .

The emergency service was excellent. No long wait time and the doctor was very thorough. He addressed all of our concerns. Everyone was very caring and professional..

I was treated with respect it wasn't a long wait the nurses and doctor was friendly and kind I was in and out ant treated at a timely matter and yes for all my emergencies I will be returning to paradise Valley hospital

Llame y no hablan españolMe transfirieiron a otro departamento solo me dijeron muy poquito y me colgaronWow que desgraciados! 🤬🤬

My experience at present hospital as always been a positive one quick efficient service very helpful they solved my issue quickly