Paradise Village's Online Review Report Card

We found the overall experience at Paradise Village to be impressive. Carolyn did a great job with the tour and it made our decision so much easier when our mother’s needs increased to have her reside there. The staff, caregivers and programs are first class and were reasonable priced. We now have two sets of parents there in different care levels, Paradise Village was at the top list of our choices.

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In 2019, we looked around for senior living communities san diego and my dad ended up being a resident here for just 2 months before we moved him to https://silvergaterr.com/ because of one reason. The food is awful. Not especially healthy or fresh. In this day of improved knowledge of nutrition and the huge importance of gut health, sad to say Paradise falls flat on their hip.

Ronda and the staff there are all friendly and super nice. She was able to give me a tour of the facilities and even got to try their lunch menu. Top notch place with people who care.

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A loving, supportive community, even during the time of Covid. So glad our Mom has made her home there.

I have lived at Paradise Village for 6 years.From the day we walked through the front door and were greeted witha warm smile and hello .To the consultant who gave us an overview of price andvarious apartments to choose from based on our needs.To our walk around to observe the happy outgoing Staff and busypeopleTo the tasty and enjoyable lunch as we watched the Interaction between theServers and the residents .To coming back the next day and signing the paperwork.To why such a snap decision? clearly those living and working here were happy.We moved in a week later.I call Paradise Village a Cruise Ship that never leaves port.And like a Cruise ship we enjoyed all the activities, parties and madewonderful friends .Sadly my husband Norton passed away 2 years later but unlike beingalone in my house with our children concerned about my being aloneI was surrounded by friends .And then the Light Bulb moment of reality ! What a wise decisionwe made that day 6 years ago to move here.

I moved into Paradise Village, assisted living (Cedars) in June 2019.I should have received my first long-Term-Care insurance check from Mutual of Omaha by about Sept first.  Cedars personnel  were incompetent and slow in furnishing documents needed by MOA so they could   get a claim number, process the information, etc.  It took  Cedars  from Sept, Oct, Nov, to early Dec to complete the needed documentation.  By  Oct first I had paid $5,200 per mo x 6 months, or, $31,200  out-of-pocket.  Dec first I told them  I  could not pay my rent.  I  had  used up every available source of income I had;  including  surrendering  my  Long-Term-Care insurance.  Bill Lawson told me:  "If  you can't pay your rent, go live some place else."  They had a car waiting  with a sales lady in it to drive me to other places to live.  I am corresponding  with  Mr.  Wendell White to see if he can  do  anything for me,  he  is  the  CEO  in charge of Paradise Village.I would not recommend Paradise Village.

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I love living here! Great community of people. Well appointed independent living apartments and lots of amenities. Activities for anyone and everyone. A beautiful setting.

The staff and residents are so friendly and happy to be here.

I experience quality services in a setting that is comfortable

Hi my name is Kat ferrer and I was wondering if you still have room to work in the kitchen and to fold napkins and to wipe tables down their in less it’s paying is good like minimum wage I’ll take it if u want me to come back their to help u guys out just call partner ships with industry if u guys want the clients to help u out 🙏

Desgraciadamente tuvimos una mala experiencia con este hotel, si van a capacitar y reclular personas, deberian empezar por los gerentes y las personas que venden tiempos compartidos! adquirimos uno y no es nada de lo que nos prometieron en la presentacion , cuotas de mantenimiento altisimas y lo peor de todo es que no podiamos usar nuestra membresia libremente porque nunca habia disponbilidad, asi que despues de años de sufrir y esta averiguando logramos cancelarlo , si alquien mas esta pasando por algo similar y quieren librarse de su tiempo compartido no duden en mandarme un inbox, con gusto les paso el dato , saludos y jamas vuelvo a Paradise Village

Nothing like U was told it would be. I really need to have a pool for my excercise. Water therapy for dad its the only physical therapy I can get him to do. Weekends only open 2 hours 900 to 11 on Saturday not at all Sunday. OTHER DAYS YOU HAVE ONLY TIL 7:20pm if that. It was supposed to be Saltwater it is not. So since my dad isnt in bed til about 9:00 pm i never get to use it alone. I was made to believe it was far different. The Fitness Center shuts down at 830pm. All shuts down pretty much by 800The dining room only place to get any food at all. Closes down 7:00 pm sharp.They got rid of the little deli and light meals altogether. Not even a oiece of fruit or yogurt to be had.They will make a milkshake but obnly til 330 pm.The first month hear you could get yogurt with granola and fresh fruit or berries smoothies too but all that was taken away.But hey you want unhealthy sugar, lactose and caffeine filled refreshment have that mochachino from a powder. Expesso or capoacino to kick start your day but heaven forbid something fresh or healthy. Waffles whole wheat used be offered now only frech toast with powdered sugar and syrup. Pancakes with that fake whipp cream topping it off.

I have friends who reside at Paradise Village whether in Independent or Assisted Living. They tell me that this is absolutely the most beautiful place to be in San Diego County. But what makes it far better than just being this state-of-the-art-facility? It's the kind of people who work within its walls. Yes, the entire staff is kind, caring and very compassionate. The quality of care and services provided are of the highest caliber.

A Great place to live! Beautiful buildings and grounds. Caring Staff and great neighbors. And the food ain't bad either.

My father lives here and I am at peace knowing that he is safe there. Thank you to your wonderful staff!

I just helped my mom move in here. Everyone on the staff has been very friendly and warm and accommodating. The village is overall very nice with a lot of amenities that hopefully my mom will be able to use. The price is slightly higher than tour standard indy village but the setting is much much nicer than most of the other places we looked at. Hollie in the new resident department was super friendly and answered all our questions. Reggie (night security) was helpful and friendly when I was here at night after work trying to bring various stuff up to setup moms apt. Jacqueline at the front desk is always friendly and warm when I call in to ask a question. The waiters and waitresses at the restaurant are really sweet and accomplishing.

I truly do not get on Yelp and do many reviews! However, this will be a review from the heart. As we all know there are many choices and I was fortunate to have someone that was an expert to drive me around and had given me a bundle of choices! I not only was looking at the facilities as a retirement/assisted living provider~. Our family are surgeons, physicians, nurses and OT providers. ~ Hence, ~There was a list of accommodations that were on my list that I was looking for. I will be honest moving my father to National City, was not on my list! We pulled into Paradise Village and I immediately was impressed by how clean and well kept the community was.. We walked into the plaza for our meeting and I was touched by how I was treated by the entire staff. Making a decision for a family member, such as my father is a huge responsibility. There are so many thoughts and emotions going through your body. Not to mention that we had to convince and move him quickly back to California ~ The Senior Executive Director "Bill Lawson" has been nothing but kind and always willing to allow a family member to speak to him ~ even if he is walking through the building or outside! "Nithi Narasappa" is the Executive Director ~ She Has been a complete treasure! She has done everything in her power to learn more about the residents and not just my dad. She is willing to work closely with the family's to increase the stability and comfort for each resident. They recently hired a new resident director "Michele Hicks" and she is on top of everything, especially for just jumping into Paradise Village. It is a comfort to know that they do have a medical professional on staff. Chris, "Culinary Service Director" and Nicole and Axiom, also have supervising roles ~ Everyone is willing to listen and assist with what is needed. They have Med techs and Caregivers that are fun and truly caring of my father! They have maintenance crew and housekeepers that are also very kind to the residents. Minnie is in charge of all community outings and brings fun into the facility ~ She is filled with energy and will listen to what the residents are interested in. Nothing is ever perfect, however what is perfect is that the entire team at Paradise Village is always willing to listen and assist to improve ~! From the bottom of my heart! ~ This is the PLACE to choose for your loved one! My heart is filled with gratitude! Thank you ~ Happy new Year filled with Blessings for all~ I encourage everyone to visit this site and find out for yourself what a lovely, and awesome facility it is!