Last updated on 7/12/2022 | Get latest review report for $1
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I can't even begin to tell you how great and informative my experience has been! As we know, navigating through all this insurance stuff can be daunting!! Well, I emailed Ms Correa at CVP Group and I can tell you my anxiety is GONE!! She could not have been more helpful and nice! Emailing for me is so much better as everything is documented and you can look back at the emails and see what you need to do. She took the time to totally explain everything, send me names and locations of 3 diff Doctors I needed! We need more people like Ms Correa who truly takes the time to HELP someone. She did not leave me hanging for 1 day, 2 days..etc.....she got back to me right away!!! No waiting!! I am so very thankful to her for helping me get on the right path and her allowing me to contact her anytime I need help...this truly means so much. Please know CVP Group has kind, caring people who will help you, tell you exactly what you need to do and they GO that extra mile!!! Again, thank you to Ms Correa without her help I would still be lost!!! CVP Group---you guys are the best!!!
Dr. Bill is very easy to talk to and always makes us feel comfortable and never rushed. He answers all our questions in detail. The office staff is amazing!
Very good visit. Dr Pat takes her time and listens to you when you have an issue. Victoria always returns your calls when you need info.
I always appreciate the short wait time and the care & attention that I receive from Dr. Pat and her team.
I could go on and on about the doctors and service at Citrus Valley Family Practice, but the real reason I'm writing this review is because of the nursing staff. Never before have I experienced such a genuine level of compassion and understanding from a medical assistant, specifically a lovely woman named Sara (Dr. Suhr's assistant) who treated me with the utmost respect and kindness as I began my search for treatment. Not only did she comfort me, making me feel valued and heard, she offered to be the immediate point of contact, answering all of my questions and making the process of paperwork seem easy. Without a doubt, I would not be nearly as comfortable seeking medical help if I hadn't had such a positive experience with Sara. There are so many doctors and nurses out there, it's a relief to find someone as attentive and dedicated as she is to her patients.
DANIEL SUHR has been my PA for over 13 years. I have never once felt ignored, mislead, or mistreated. he truly cares about his patient's and wants the best for us. He will try and save you money by giving you alternatives to your situation. He is straight forward and has a great dry sense of humor. His intelligence level is off the charts. my family is truly blessed to have him in our lives.
I absolutely love this doctors office. Jennifer Pham PA has been taking care of me for 8 yrs. I couldn't ask for a more caring doctor. She always knows when I need a hug. Great referrals too!
The new offices are nice and I have seen all the doctors in the practice over the years that they have been my primary care office but the most refreshing experience was Jennifer Pham. I saw her for a COPD condition I get every couple years when the air quality gets bad and she spend some quality time listening and went beyond suggesting the usual solutions. What a breath of fresh air. I am changing to her for my PCP from here on out.
Bill Pollock at Citrus Valley Family practice is awesome. I have been going there for years the office staff are rock stars
PRIMARY CARE Do you take that phrase seriously? Three years ago, I had my right leg amputated above the knee. My fault. I am responsible for my own stupidity. During my stint in Rehab Care another amputee gave me some advice. First, I'm going to fall. I thought that was a given. Second, I would receive offers of help from some of the most unlikely sources. Hundreds of offers. The offers come because the third piece of advice was the most important. Do the work. Do your part.I have partners in my health care at Citrus Valley Medical. Partners that I truly feel put primary care at the heart of every visit. From the front desk, to the back office, the medical assistants and Drs Kimberly Minesinger and Laura Nieves. My questions are always answered, concerns are always addressed and conversations are always friendly. But I do my part. I tell them the truth, I follow their instructions. I know what my health plan covers. I take my role in the partnership seriously and I am rewarded with people who care. They are the best. Are you doing your part?
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