Gary S Reiter's Online Review Report Card

Horrible customer service, the man at front desk was a complete Incompetent and an ass hole as well, the place was old looking and dirty and stains on floors, front desk was a complete mess with papers everywhere. Just an overall bad and disgusting experience.

I have been a patient of Dr. Reiter for over 20 years. He has a great practice. Karen really gets things done. Liz knows how to help choose the right glasses and fit them to your face. They are all thorough, professional and friendly. My cousin was visiting from out of the country a few years ago and had an emergency eye situation. They were accommodating, acted quickly and are compassionate. Thank you Dr. Reiter, Karen, Liz and staff

I have not been to the eye doctor since I was a kid and I was cautiously optimistic about choosing the right one. My experience with Dr. Reiter, Karen and his staff has been warm, friendly and I have felt right at home with peace of mind… Thank You!

Visited Dr. Reiter for my annual eye exam. COVID-19 times and this office feels safe because the staff takes all the precautions making me feel protected and safe. Karen processed all of my paperwork quickly. Chuck could not have been nicer and more efficient. Doctor was on time and thorough. Liz showed me frame after frame; I purchased a pair of very sporty sunglasses with great coverage for walking and hiking as well as some stylish DUTZ frames from The Netherlands. I cannot wait to pick them up. Love this office.

To prepare for the dreaded eye exam at the DMV later this spring, I decided to update my reading glasses so I used my VSP plan to have my eyes examined. I always prefer an ophthalmalogist and Dr. Gary S. Reiter and his staff, Karen and Chuck, were extraordinary from the time I made my appointment by phone to my arrival and departure from their office. They let me try on diffraction frames at a leisurely pace and I was able to take selfies as a reference to what I want to consider when I return to order my frames. I hope to meet Liz, the optometrist, who was out the day I was there for my appointment. They have the latest equipment and I felt very comforted and cared for at their office which is clean, serene and part of a small mid-century design office complex in Newport Beach. Thank you for making my eye appointment in 2020, the year of clear vision, such a peaceful time. Now, I'm off to practice the written sample DMV tests online.

Gary Reiter’s care and professional opinions are the very best. He is exceptional and among the top in his field.

sarcastic..

I went for my follow up visit with Dr. Reiter today.I arrived early and viewed the new frames that were on display.Found one I just had to have. Dr. Reiter was on time. This doctor is thorough and professional. His staff is the same. All are very nice. After the exam, the optician had the frames I selected out and ready for measurement. I think the exam and the selection, measurement and purchase of the new frames took only one hour. I cannot wait to pick up my new glasses. This office has beautiful frames and, most important, the prescriptive lenses purchased here early in the year perfectly correct my vision (I purchased some prescriptive lenses in Fashion Island and spent plenty but the prescription is off so I do not wear them). My husband also is very happy with this doctor and the two pairs of glasses he purchased here recently.

Dr. Reiter is my opthamologist and I have had only good to great experiences with him and his office. I trust him. Karen is the office manager and she is fantastic. I had one emergency visit on a Friday afternoon and this office handled it so efficiently and effectively. I do not think I could have received better care. I also purchased my last pair of glasses at this office; best pair yet. Love this office!!

Dr. Reiter is a excellent ophthalmologist. I have been going to him for over 10 years. He does complex eye exams and treatment outcomes are excellent. His staff is very nice every time I go into his office. He even offers you coffee or water. My husband and two daughters go to him too. They except my insurance. I gladly pay when my deductible is not met. Good medical care is not free!