Kristen C Forman's Online Review Report Card

I'm new to Botox, having gone only twice to another place over the past year but not happy with their results (the first time I bled profusely, the second time I broke out significantly a the treatment site). All I treat is my frown lines/glabellar lines. My friend who has very natural results told me about Holly, who works at The Derm Studio. Since my friend looks great, not being able to tell she gets any occasional work done, I decided to try Holly out as I aim for natural results as well.I called for an appointment and they were surprisingly able to get me in for the next day due to a cancellation, or else the next appointment wasn't for another month. They asked for me to arrive 15 minutes before my appointment for new patient paperwork. The Derm Studio is location on the upper level of the Westcliff Shopping Center, right between Gracias Madre & Skin Laundry. They have a very pleasant and comfortable waiting room and their staff is great.After being called into the exam room I waited for 20 minutes. I was a little disappointed by that but they ended up apologizing for the long wait and I appreciated them acknowledging it. Holly has a sweet disposition and I absolutely loved her work. None of what happened at my previous place happened here. She does not push for unnecessary work and gives you honest feedback. Their units for botox are over $2 per unit more than what I'm used to but I'm getting results that I want.

Dr. Chowdhury is NOT thorough nor does she care about her patients.  I took my son here to get a rash checked and needed a few prescriptions for his eczema.  I was taken aback when she refused to issue one and suggested we needed another appointment to get a prescription for his eczema. By the way that would have probably taken another 2 weeks to schedule and by the time he came back his hands would be RAW from not having the eczema cream.  I took him to another doctor close by and she filled everything we requested and only asked us to come in if necessary.  You might want to reconsider scheduling with this doctor.

The service at this office is incredibly. It was WELL worth the wait. The front desk girls were the most helpful humans I've ever met. The girls in the back were so knowledgeable and kind. I would come back just for the hospitality! 10/10 recommend.

I would have been a new patient, I was on hold for 15 min, and when I finally got through the woman was very short and said they were booking a month out and that Kristen wasn't seeing anyone new. I got such bad vibes from just the wait and the person on the phone I thought it was best not to deal with this practice.

I cannot express enough how much I adore the derm studio!! First off, the front desk staff is not only stunning, gorgeous, and wonderful but extremely welcoming and helpful. They make me laugh and smile from the moment I open the door to the end of my appointment. I love them! Kenzie and Jamie - a perfect front desk duo. As if that's not enough, the medical staff is the BEST around. I would never go anywhere else or trust anyone else to treat me. If I could give this place 100000000000 stars, I would!

ATTENTION NEW PATIENTS: I want to describe my first and only experience with Derm Studio.  I booked a 10:45 appointment 2 weeks out to check out a potentially cancerous sun spot on my face. I downloaded and printed all the necessary paperwork before my visit. I filled it out. Even called prior and the receptionist sounded excited that I did that. I show up this morning at exactly 11 am.  I'm 15 minutes late. I walk into a lobby filled with patients waiting. I was greeted with a rather cold, emotionless young girl with a welcome. Then looking at her screen and without hesitation, any discussion or even remotely customer service oriented response I get "The Dr is with her 11 and has a surgery after. Would you like to reschedule." I said no thank you. From the time I walked in the door to leaving was a total of 30 seconds.  That includes showing completed paperwork. I'm sure if I showed up 15 minutes prior, on time, my experience would be different. With 4 kids on spring break at home ,a full time career running a company unfortunately life got in the way. This includes driving around 10 minutes to find a parking spot. I had to park in a street sweeping zone risking a ticket.  Derm Studio is pretty. Too busy for your new business. Too cold and rigid.  They do NOT give Raving Fan service. They have awful parking.  Zero ability to train up-front staff on a service oriented experience. I'm sure the Dr is excellent but I couldn't get past the young girl up front who has a lot to learn.  If you know the attitude that runs rampant in the entire snooty shopping center than you know the vibe at Derm Studio.

Amber is so helpful and lovely...I came here for repeat IPL treatments and also referred my mother. Appointments are efficient, thorough, and she really cares about providing a conservative gentle approach. Highly recommended!

I called in as a new patient needing an annual exam and recommendation for a daily skincare routine. The front desk was quite helpful and even had an appointment for me the next day! The check-in process was quick and I was the only patient in the waiting room. It was clean with a temperature check and hand sanitizer handy. I was seen as soon as I was done with my initial paperwork. Amber Young came in with a cheery demeanor wanting to help with any of my questions. She wrote down a list of items she recommended that I could order online or over the counter in addition to some prescriptions. One of those prescriptions she provided to me as a sample first to see if I liked it. I received a full body check for any abnormalities/concerns with some tips from her on certain things she noticed. All in all I can say that I found my new Dermatologist and will be returning!

I saw Dr. Choudhry at this office for freezing of several dry spots, that weren't healing. She took care of the problem but told me to come back for an all over yearly body check, which was due in the next month. I guess she was too busy to do all over check during this appt. That's not unreasonable so I returned for the more thorough check. During a 15 minute visit, Dr. Choundhry  was not personable, found almost 20 more spots to freeze. In the past, with my other dermatologist, I have no history and maybe 3 spots have been found in my 20 years of going for annual checks. Dr. Choudhry did not ask follow up questions from the prior visit. She seemed very rushed. Like I said, a 15 minute visit, at most. I did point out one spot that was very dry for about a year. But she froze right above the area, instead of on the concerning spot. When I got home, I called and let them know, she had missed a key spot. I asked them if could return for the 5 minute cryotherapy. They said she was too busy and I would have to schedule another appt. I'm going to return to my previous derm. Dr. Choudhry is aggressive with the freezing tool, perhaps, bring paid by the spot? There was no warmth there, no personality. And office staff is not accommodating.

Loved this dermatology office! This was my first time ever going to a dermatologist office and I had an amazing experience. The dermatologist I saw was so nice and answered all my questions. The front desk went above and beyond to also make my experience great! Can't wait to go back to get my treatment done!