Newport Family Medicine's Online Review Report Card

Excellent physician. Just met with him and he makes you feel comfortable. I already set up my next week's appointment.

Best doctor I ever had! She is helpful and addresses your concerns with compassion! ❤️

Dr. Armstrong remains a standout in my experience with physicians. He was careful to screen for all diseases, for which I might be at risk for as a middle-aged black male with my family history.

I'm very new to Dr. Meisami's practice but I have been impressed with her compassionate care and thoroughness in her exams.

My experience at this medical office was frustrating and disappointing. Initially, I spent a considerable amount of time on the phone with a staff member, providing personal information for both myself and my partner, only to find out upon arrival that there was no record of our appointment. Luckily I had proof of the 10-minute conversation due thanks to my call record, which verified I had the right phone number and the call was confirmed by the staff. Despite assurances that someone would follow up to explain the mix-up, no one ever did, leaving me concerned about the handling of our personal information. Moreover, during my second visit, I was unable to see a doctor due to their office having outdated insurance information on Anthem for my plan. The staff informed me that this was a common issue at their office and that it would be looked into – a response that did little to alleviate my frustration. While my partner managed to secure an appointment, we faced additional challenges in getting her lab work done. On the day of her lab appointment, we admittedly arrived 12 minutes late; however, given the numerous inconveniences we had experienced with this office, their unwillingness to accommodate us felt particularly disheartening. The culmination of these negative experiences confirmed our decision to seek a different primary care provider, as this clinic fell short of our expectations and failed to provide a satisfactory level of patient care. We now have a $200 bill for, literally, absolutely nothing.

Not taking new patients

If you are not already a patient, forget it.

Dr Sarin Prakobwanakit is very knowledgeable, caring and professional. She listens very attentively, and understands my medical issues and questions. Dr Sarin is an excellent physician.

HORRIBLE management and customer concern! My wife and two sons have been coming here for 25 plus years and in the middle of the pandemic Newport Family Medicine decides to drop all Health Net HMO patients. Do Not use this medical practice they only care about $ not patients health.

It is unfortunate, but this practice has gone downhill. The providers are fantastic, but it is impossible to get anyone to return a phone call or to even talk to a human being on the phone. It took over three weeks and countless phone calls and messages just to get anyone to respond to a request. They literally left my daughter without her medication for three weeks while they slowly sent some paperwork to the insurance company. Very unfortunate because the providers are excellent, but the practice is not managed well and it compromises patient care.