Ovation Fertility Newport Beach's Online Review Report Card
Ovation Fertility Newport Beach
2.3
Average Star Rating
3
Total Reviews
0
Recent Reviews
1
Review Sites Found
Accepts Medicare
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Sentiment Analysis
Ovation Fertility Newport Beach does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of Ovation Fertility Newport Beach's Reviews
An incredible lab filled with bright and efficient people. Because of their persistence and knowledge my husband and I are proud parents. I recommend them to all of my friends going through fertility issues.
Extortionate billing practices, and they also killed my frozen eggs. Do not recommend.
I am a cancer survivor and had my eggs and embryos stored with this company. Over two years ago they tried to change the billing structure and wanted me to pay in a lump sum instead of payments. They were also wanting to increase my rate. After many conversations with lower level management who would were unable to accommodate my request I posted a review outlining my experience. I immediately received a phone call from upper management who asked me to take down my review and change it. They offered me free storage for two years because they felt they had been at fault. I originally paid $375 for storage when my eggs were initially harvested. Now they are asking me to pay $750 which is twice as much and in a lump sum. They have storage available for $500 which I am willing to pay for because they will allow payments. However if I do that I am forced to sign a contract which will allow them to transport my eggs and releases them of liability. They are taking advantage of people with cancer and fertility issues because of the sensitive nature. These eggs and embryos are our future children and they think they can bully you into paying their higher fees and signing their agreements. I am saddened with the lack of compassion this company shows given the nature of the medical sector they are in. I have spent countless hours stressing about this and I am very concerned for my eggs and embryos. Even after telling them I was willing to pay the $500 storage in payments as long as they didn’t move my eggs that was not good enough for them. They actually responded and threatened me with a collection agency. As a cancer survivor I continue to have medical expenses and I just want to be able to store my eggs in a safe manner without feeling like they are being held hostage and having the fees continue to rise. I hope they can adopt better ethical practices but for now I continue to be disappointed. I will post an update if there is any change.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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