Central City Community Health Center Inc's Online Review Report Card

Have had 2 confirmed phone calls for a psychiatrist, they never called either time, and one they even needed to reschedule and postpone. Also had to get 2 refferals to here from my DR because they just kept ignoring me. No one cares about the people coming in at all. They also lied to my face, and I have proof. DO NOT WASTE YOUR TIME OR MONEY HERE. Would give this place a negative rating if I could. I've been working with them for 2 months now trying to get help, and am ignored every single time.

Have had 2 confirmed phone calls for a psychiatrist, they never called either time, and one they even needed to reschedule and postpone. Also had to get 2 refferals to here from my DR because they just kept ignoring me. No one cares about the people coming in at all. They also lied to my face, and I have proof. DO NOT WASTE YOUR TIME OR MONEY HERE. Would give this place a negative rating if I could. I've been working with them for 2 months now trying to get help, and am ignored every single time. I even contacted corporate about my issues and their response to that was to block my email. Save yourself the frustration and don't go here.

Awesome can't say enough good stuff about this place

Denying emergency service because they only accept covid vaccinated patients.

They dont care. I was on the same medication for 20 years and 5 years Central City prescribed them. And when I tried to find a provider closer to my new home. In Anaheim. (20) miles away. And I was unhappy the care and I tried to come back to Central city so I don't go without medication even longer then I have. I waited for my apt. They said i can speak nurse practitioner so I don't go on longer withoutmedication. She basically said I see you where seen by other doctors. Witch no medication was prescribed by them for month's and I was without medication in my system for months. I explained to the staf who where understanding. But the nurse practitioner i seen i tried to say I was doctor shopping and hung up on me. Im still without meds and its putting so much stress on my family that I can't fix. P.S. I was sent to Central City from the Riverside DA's office and the victims advocacy program out of riverside. Because somebody close to me tried to kill me. So the nurse practitioner who was just covering for the real doctor decided she didn't want to work that day and said your not a person to me and hung up on me even when I begged to just talk to her. I just need to talk. She called the pd on me because she didn't care to be a good doctor and hear my pain. She just brush me aside like trash. I am still waiting to talk with the doctor witch they said the next apt is not till December. But if I tried to explain to I to the nurse practitioner, she wouldn't do anything because I'm not worthy of any bed side manner. Why are you trying to be a doctor if you don't care about your patients?

If I can give a ZERO STAR I would!!! The staff is RUDE, unprofessional, DOES NOT care about their patients! The staff are chatting, eating or drinking and you have to wait for them to do their work, lazy! Save your time and DONT GO HERE!! Look on google review, the same comments as mine! If you don't like working with patients then maybe this staff should go in a different field.

It is really upsetting to know that they will allow a 6 year old to go without his medication even though that is harmful to do so. No one called back to resolve the issue even though they were supposed to.

My son had his 2nd psych appt over the phone. No one called. I called the facility which takes at least 15 minutes for someone to answer. They said there was no appt ever made and my son couldn’t get in until another month. Explained he only had a couple pills left… was placed on hold and they hung up. Called back with no answer for about 25 minutes, left a VM. Called a third time.. after 20 minutes the call was routed to some lady who took down my message and said they would call me after lunch. No one called! Literal patient abandonment. I filled a grievance and will not be continuing services. Go somewhere else!

100% recommend this medical facility. Friendly professional nurses and staff, thorough and knowledgeable. I had not been to a doctor for 10 years and was very anxious. From the first good morning all through to the end, I felt completely at ease and heard by the nurses and Dr Veronica. I didn’t wait long, received all the answers I was seeking and was included in picking what option of treatment works best for me.

I love this clinic i have been going here for 5 plus years and i love the staff and the doctors , very clean and very caring staff