West Coast Dental Of Norco's Online Review Report Card
West Coast Dental Of Norco
3.9
Average Star Rating
540
Total Reviews
11
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
West Coast Dental received 71.9% positive feedback, with patients praising the friendly staff, professionalism, and caring environment. However, 28.1% of the feedback was negative, primarily citing long wait times, billing issues, and overbooking. Overall, the practice offers patient-centered care but needs to improve scheduling and billing transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
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List of West Coast Dental Of Norco's Reviews
Very friendly staff.
Reviewed On Google
I highly recommend West Coast Dental. I had an amazing experience on my dental work. As soon as I walked in, Arely and Emily greeted me with a smile. The girls were so helpful with my initial visit. I need to thank Dr. Kolani, Dr. Dark for getting my teeth back healthy. The most kindest dentists. Thank you Brandon for your kindness with assisting with Dr. Kolani. Carlos, thank you for all your help. I thank everyone at this office. Thank you again. Rose Di Franco
Reviewed On Yelp
This place is amazing. From the moment I walked in, I feel comfortable. Clean and honest is what I love and this is the place that has it. Shout, out to Carlos, Laura, Emily, Anahi and Dr. Gregorian I highly recommend coming here. The staff is always so nice and helpful to me. Hands down 5
Reviewed On Yelp
March20,2026 Front desk is Rude Rude she smurk smile because i have to come back the next day. I want to have Prophylaxis DC with hygienist i told them. They book me on the day there's no hygienist. Didn't tell me no hygienist til I came in for appointment. They play with me telling me a 9:45,then said my appointment is 10:30. Her pathetic excuse for telling me wrong time plus no hygienist like i ask for.Waste my gas money im going elsewhere.
Reviewed On Google
Amazing staff & dentist! I will recommend this office to all my friends & family!! Carlos the office manager is terrific!
Reviewed On Yelp
The overall experience was great. My visit started out rough, but the office manager (Carlos), stepped in and helped me out. The office was really clean and care from the back office was very professional. The Doctor was great!
Reviewed On Yelp
All staff was really friendly. The Dr made sure I was comfortable and communicated well through my procedures. they took care of my cavities and it was quick and painless. Amazing dental office. Would highly recommend. Shoutout to Arely, she communicates really well and helped me understand my insurance type.
Reviewed On Yelp
Staff at the front are so kind and friendly, especially Arely. Dr & other staff are also very gentle and kind. This was the first time I had no pain during a visit and they went above and beyond so I would feel okay and not panic. 10/10 visit 😍
Reviewed On Google
Honest review: Update: The temp crown they made me fell off 2 days later and I had to go back in. It was so uncomfortable the whole 2 days I felt like Rudolph when they make him wear that black nose to cover his red one. So back I go.. I just had a rct done today..good quality treatment. But I must warn u..and it’s the reason I write this review. It took 2 hrs for an initial routine exam. I liked this office so I let it slide..it was an evening appt..The follow up was a rct root canal and temp crown with a filling. I started 35 minutes late due to billing then got stuck mid day during their lunch hour and had to wait until 2pm about 30minutes to finish. Only to sit in the exam chair for 45minutes unattended or unknown why.. after they returned at 2pm and I fell asleep from waiting so long!! All in all I was there from 1101am til about 415pm. It was not fun it was hell. I can’t believe it took that long even with the late start and break it was still over 3 hrs. So I write this to warn u. It’s decent good care but it sure as heck takes forever!!!!!
Reviewed On Google
Let's just start with this is an excellent office with very special and talented people. I know they don't push that this is a great dental practice for those with dental phobia, but if you have dental anxiety or fear this is the best place to go. I went yesterday for a consult and it was not that busy but today the office was very busy! (probably because they are really great) I waited a little but it was well worth it. The x-rays the gentleman took for me yesterday were very comfortable and he was very pleasant. Today I had to get a cleaning and 2 cavities filled. I was having so much anxiety and fear, but Mary Jane the dental hygienist has the lightest touch and her bedside manner is wonderful. Also, the shots are the focal point of what usually makes me so nervous to go to the dentist but Mary Jane administered it painlessly. It is truly artistry at the level she practices at. She comforted me and talked me through each step. It was a painless and comfortable experience (physically & emotionally) from Mary Jane to Dr Kolahi. Dr Kolahi is a very honest, calm, and kind doctor. You can tell he is genuinely thinking of your best interest not trying to up-charge or anything like that. He has a very gentle hand with the treatments and the fillings he did are great. In closing, what a crazy experience in the best way. It has changed my views on dentistry/dental care. Thank you. :*)
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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