United Medical Imaging Of Northridge's Online Review Report Card

I called for a MRI of the Lumbar. Nadia said we have a cancellation would you like to come? i took it and i had amazing and efficient service. I didnt have my insurance card or paper authorization.. but they were able to get all of it using their computer. I was in and out in about 30-40 mins with a CD in hand! Thank you for making my first MRI experience very enjoyable. Paid Valet parking and stress-free! next time ill order 2 of them :)I called for a MRI of the Lumbar. Nadia said we have a cancellation would you like to come? i took it and i had amazing and efficient service. I didnt have my insurance card or paper authorization.. but they were able to get all of it using …More

Amazing experience. X-ray tech was very thorough and guided me through the process quite smoothly. Would recommend!

They made my day! Staff are super nice and helpful. I had the most comfortable, cooperative, and concise MRI procedures with my MRI tech, Arash. I will keep using them. Highly recommend

My son has epilepsy...His doctor sent him for an MRI at UMI Northridge. After the MRI he was to take the CD with the results and give it to his Neurologist. The CD they gave him had his name on it but IT WAS SOMEONE ELSE'S MRI RESULTS! Someone at the office did discover the mistake and it was caught just before he gave it to his doctor. This mistake could have severely endangered him!How could this happen?

If I could give 0 stars I would. My appointment was scheduled at 11am and I am driving all the way from the South Bay (which anyone who takes the 405 freeway knows it's constantly traffic). I arrived at 10:15am because the staff told me the earlier the better.The staff were really nice...at first. Until after I gave my papers etc., they tell me the technician does not arrive to the imaging center till 12pm?!? They mentioned there are food places around the area in which I can wait but in my head I'm thinking why schedule me at 11am when you're staff does not even arrive an hour after? Fast forward to 12pm I arrive back to the imaging center and they tell me "just a few moments". I too work in the medical field and just a few moments means more than 15-30min. Currently it's 1:11pm and I have not been seen yet. It's been 3 hours and I have NOT been seen! Absolutely bizarre.  It is also worthy to note, patients that ARRIVED AFTER ME are being seen before me? I overheard a staff member schedule a patient before me because they're receiving an ultrasound and that it was "much faster" so they scheduled the patient before me because I'm here to receive a DEXA exam. Not sure what is up with this imaging center, but this is not how a medical clinic should be run. You do not schedule a patient an hour in advance when the technician is not in, have them wait 3 hours, AND have other patients who have arrived after go before patients who were scheduled hours before. This isn't the ER. You don't triage here. This isn't a walk in Urgent Care. We have scheduled appointments. I'm not one to write reviews but this one was an exception.

My technician was so friendly and made me feel at ease. It was very easy getting an appointment as well. I

Such a pleasant experience! My Ultrasound Tech, Roya was WONDERFUL! She was kind and humorous yet very professional. I felt extremely comfortable. Everyone at the front desk and in the office were very friendly and helpful as well. This was the best medical office experience I've had in quite some time....And I've been to allot of different offices recently. Lol. Grateful for a comfortable and pleasant experience. 👍Such a pleasant experience! My Ultrasound Tech, Roya was WONDERFUL! She was kind and humorous yet very professional. I felt extremely comfortable. Everyone at the front desk and in the office were very friendly and helpful as well. This was …More

Does not follow safe Covid-19 practice's, very long waiting time.

worst place to have any pressure procedure,

Worst experience in my life with brutal Breast Ultrasound technician. Room 135. I was sent by my pcp doctor. There is a female technician who was doing breast ultrasound had a very harsh and rude attitude. She was irritated and seemed very annoyed that i was talking to her, although she was asking me questions which I had to answer. She didn't seem to care to hide that she hates everyone who comes in. Extremely rude and brutal female. Avoid this place. Poor women who have to face with her. She is so nasty and aggressive. The Manager was nice and understanding, acknowledging that their technician is not adequate.