Action Urgent Care's Online Review Report Card
4.2
Average Star Rating
151
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Action Urgent Care received 80.1% positive feedback, with patients praising the professionalism, kind and helpful staff, and swift service. However, 19.9% of the feedback was negative, primarily citing long wait times, lack of in-person doctors, and billing issues. Overall, the clinic is appreciated for its accessible care, yet it needs better time management and clearer communication regarding virtual appointments.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Action Urgent Care's Reviews
I didn't even get past the phone call. Really unprofessional, seemed like they were trying to avoid getting another patient, and wouldn't see me Called an urgent care in Fresno immediately after and it was a night and day difference
Refused to stay open for 10 minutes to help a young kid that split his eyebrow open.
Excellent, kind & extremely thorough nurse!!!!!!! I feel so well cared for 💜
Exhaustive and totally helpful conference. Best medical conferring in my entire life, I think. Pretty amazing.
I was helped very much by Action Urgent Care last week when I was ill. The care person, was new, and she was excellent, professional and helpful. Thanks! Nan
I was in pain so I was thankful to get an appointment upon opening. The nurse was so kind and very thorough. Very satisfied!
Very quick service! LVN is knowledgeable and very helpful. Would recommend Action Urgent Care.
I was hesitant at first, but the nurse Tracy was just awesome. She is very professional and knowledgeable…both of the doctors that I visited with were really good too, but Tracy is exceptional! I think that seeing a good nurse such as her is what makes it all work for them at that location! 5 stars for Tracy! Hey, she even came in on her days off AND Sunday to administer my shots!!
Took my 2 year old in for a burn and the lady demanded his insurance seeing how distressed we were and did not care. I do not understand how some people are allowed to work in the medical field if they aren't willing to actually help people.
The staff was kind, efficient and the Physician's Assistant in San Jose, very bright and knowledgable. I greatly appreciated Action Care's quick help on an urgent medical matter.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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