Top Sentiments Expressed in
Top Sentiments Expressed in
Very professional, I was hesitant by being my first visit with the history of prior offices. The level of care was amazing!
The security staff are as useless as the 9 button on a microwave.
The staff is exceptional, from the front desk, intake nurse, and on. My pre-procedure nurse checked with me by phone in advance and in person. The doctor, anesthesiologist, and surgery nurse all came to talk to me prior to the procedure. They were thoughtful, patient, and took the time to answer all my questions. The recovery nurse and discharge team were excellent. It was apparent that everyone working there is concerned about their patients.
The Doctors & Staff at Oakland Surgi Center are the best! They're not only very professional, but friendly and provide excellent patient care. I see Dr. Jason Peter and would highly recommend him to anyone in need of pain management.
The best facility in the Bay Area.
I've been there 4 times and I couldn't ask for any better treatment all around. They are professional, warm, friendly and the center is clean and very inviting ~~ especially in the lobby/waiting area.
Everyone was super friendly and I felt very comfortable. Everything went awesome. And I love the follow up call the next day.
Great medical facility, friendly staff, comfortable lobby.
I have one arm and six months ago had to have surgery on my one remaining thumb. I was quite nervous. But everything was so professional and calm there that it couldn't help but relax me and give me super confidence heading into surgery. Then a really nice man and a striking young woman took over once I hit the table, cool as could be and all was done in a flash. I've had seven surgeries for various reasons over the course of my life. This was easily the smoothest and most enjoyable, even with so much on the line. I have friends who've gone there and have said the place rocks, at least by medical standards.KF.
I am an RN and after so many years my knee needed some surgeryMy surgeon originally planned/prepped me for a 23hr stay and my bone graft only had a 7 day life span out of the body....so I soon found out that (because of our insurance "UMR") Alta Bates Surgery Center was the only center available and they require a 2 week reservation for 23hr stays and so I became an 'out-pt' (literally). Pre-op check-in was good, but post-op was horrible! As soon as I opened my eyes (as far as I can remember) the nurse poked a straw in and told me to suck (so I took 2 large sucks of ginger ale) and she asked if I was OK. I must have said yes because as she quickly took out my IV and quickly set me upright she told my wife to get me dressed because I was going home now. I then told my wife that I didn't feel so good and she agreed that I was looking green and called across the room to the nurse - who promptly gave me a kidney basin (what a joke!) laid me flat (hope I don't aspirate!) put an ice pack on the back of my neck (felt surprisingly good) and looked dumbfounded at my left hand with a syringe of zofran. I finally told her that she already took it out and asked her for zofran ODT which she said "We don't have any of that, oh well you're looking better anyway you don't need any". my wife later told me that I was very giggly and had almost an expressive aphasia - she could tell I was thinking something and trying real hard to say it and if I did she said I'd have a real accomplished look on my face, but if it didn't come out right I'd get a confused look on my face and then just giggle....They raised me up slower the second time then promptly put me in a w/c. I remember giggling on the way out to the car because my legs kept jiggling out of the leg/foot holders because I had very little to no control of them and the guy pushing me out had to stop several times (thankfully) to put my legs back up. We stopped on the way home at the Safeway pharmacy because my doc gave me a Rx for Percocet....except he wrote it on the wrong Rx paper When I was loaded into the car my wife wisely gave me the bag they used to keep my shoes in as a barf bag because we all know those kidney basins are only good as helping your vomit project in a particular direction. When she got back to the car to tell me what happened I was busy filling that shoe bag.On top of all of that I Just got a letter in the mail from UMR stating that the procedure I just had done is no longer 'approved" and is now "denied" insurance coverage and so I am starting the appeals process for that. Insurance companies and healthcare.... what a wonderful thing for what ails ya.
I had knee surgery here and although my surgeon was great the nurses were very unhelpful and unprofessional and the business office was rude. The nurse pushed me out the door after the surgery as I was throwing up and she did nothing to assist me..She did not return my jacket and I called the very next day for it and the office was rude and unhelpful. I paid my portion of the bill within 9 months and much later I was turned over to collections for a bogus interest charge.
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