8-2-8 Urgent Care's Online Review Report Card

I can hear again!!!!!!! Thank you urgent care. I apparently had a Cerumen Impaction, not the first time I have had this issue. I called the facility to find out before going if they had the equipment necessary for what I needed done. Was answered politely and well informed. Upon visiting I was met with friendly staff, a bright well maintained waiting room, and an ease in check in. They even remembered that I had called four hours earlier. Check in and being seen was pretty quick. I was handled and primarily cared for by Nurse Erin who provided a wonderful overall experience!!!! Dr Mary met with me and ordered the necessary treatment and was extremely pleasant. The bill was a bit high but honestly I expect that considering I do not carry insurance. $150 once a year or so far out weighs the expense of insurance for myself. Thank you again Nurse Erin. I greatly appreciate your empathy and effectiveness in your work.

My husband lives in an assisted living for memory care facility and when I visited him tonight his eye was so red again and his cough was so bad I decided to take him to Urgent Care. Since I did not know one Urgent Care from another in the area we took our chance with 828 and boy did we get lucky. I have never seen a staff that was as helpful and warm. My husband uses a walker and since they saw we were struggling a little (he had just broken his walker so we had to be careful) they came out to help us. My husband has dementia and it can be very difficult diagnosing him since he is basically non verbal. He is not always terribly cooperative as well. That said, the PA, Mary, spent a few minutes with him and quickly figured out that he actually had a sinus infection and that was causing the other problems. She was so patient and good with him that honestly I have never seen him cooperate with a medical professional the way he did with her. She genuinely cared and it showed. With my permission she did some chest xrays just to make sure he did not have pneumonia which really gave me peace of mind that at least that was clear. Erik was absolutely wonderful as well. He was so patient with my husband when he was having trouble standing still so he could get the xrays. I have never seen my husband as responsive to any request as he was to anything Erik asked of him. Since we were the last patients Erik helped us out to the car and helped get my husband into the car for me. Honestly I was so exhausted by then I really appreciated the help. The only thing I asked of Erik was that he give me a few business cards so I could share them with the staff at the facility he is at for any other families that might need a local urgent care because yes, I was that impressed. I also have to admit, anyone that knows me will tell you I am not impressed easily. An added bonus was 828 was spotless which is amazing considering it was closing time. On the trip back to the facility he is at I asked my husband what he thought of 828. He gave me a thumbs up. I can honestly say I have never seen him react so positively to a medical facility prior to this visit to 828. As I said earlier, we really got lucky when we made a choice to try 828

I was taken there in June because I thought my Dr. was out of town. I was very well cared for, they even called the ambulance to take me to the hospital, as they felt I needed a higher level of care. I've been in the office with my friends when they needed care. We always tell people how good they are.

First of all, the office is nice & decorated so festive. The girls at reception were so welcoming & polite. We didn't wait long at all. Dr. Camacho was wonderful. He had great bedside manor & explained everything in terms everyone understands, not just doctors. Under the circumstances that you still are at urgent care, this was the most pleasant visit ever. I would definitely go back & recommend this place to everyone.

Maybe it's just because my last experience at a different urgent care was horrible, but wow this place is nice! Clean, friendly, professional, and even though I had to wait a bit, they had TVs and festive decorations! Bonus that a pharmacy is in the same parking lot!

Dr. Young was very personable, knowledgeable, and helpful! I left feeling confident that my medical condition would be better very soon thanks to his care. 828 has been my go to urgent care for several years and I have already highly recommended it to others. They've gone there and liked it as well. I also really like that it's an organized office that seems to run like clockwork from the front to the back.

My daughter needed to see a doctor ASAP for a high school physical examination. When we got there, everyone was so friendly and the office was extremely clean. My daughter and I really liked the fast and friendly service we received there. The physician was super nice and made my daughter feel very comfortable. We will be going back for any flu or colds that plan on attacking us this winter!

Walked into a door at my place of work and needed my eyebrow glued back together. There was a long wait time while kids got their physicals, but the staff was nice enough to notice my condition and took me back to check me out, just to be sure I could wait in the queue and didn't require immediate attention. The front office staff and medical staff were very kind. The place is clean and friendly looking. I would come here again, although I hope I won't need to!

We ended up here on a Saturday night when my son required stitches in his hand and our regular pediatrician's office was closed. I was pleasantly surprised by the incredible level of service provided by Dr. Young--my son's cut was weird and not easily stitched up, and he took his time to figure out the best option, and was great getting him through it. We were seen right away and the office staff was efficient and kind. I'd highly recommend Dr. Young and 828 Urgent Care.

A member of my family has been here three times. Each time we are treated very professionally and quickly. The last time the PA saw my husband who had chest pain and shortness of breath. He sent him for a chest Xray and then straight to the hospital emergency room where he was admitted with blood clots in his lungs. I highly recommend this clinic. My boys also come here for sports physicals and are treated very well.