Top Sentiments Expressed in
Top Sentiments Expressed in
Staff was super helpful and great with my toddler, wait wasn’t too long and they even called after the fact to follow up and make sure he was doing better! It is evident that they care about their patients.
I called today to schedule a medical exam and the help desk person named Alexis who answered the call was extremely rude and impatient. She provided confusing information and requested me to mail her supervisor with questions. I will be not be going here for any medical services.
Everyone there (when I went) was so kind and patient. They treated me with love.
I called their office late in the afternoon on a Sunday and was able to get all paperwork completed via text. They also put me on the wait list and I was immediately able to be seen when I arrived. Staff and Doctors were all amazing, very friendly and attentive. I went back two weeks later to have my stitches removed and had another great experience. I would highly recommend!
Professional well equipped facility. Helpful and friendly staff Marilee was particularly helpful.
Do not recommend. I have been there on two different occasions, in both instances my condition was improperly diagnosed and improperly medicated and led to further more costly treatment. When I called back to allow 8-2-8 to correct the problem they were rude and told me I would need to make another visit, I'm sure so they could charge me for another visit, another insurance charge...sure they need to earn a profit but lets not exploit your customers okay. Just skip this place and go to scripps in Oceanside.
Do not go to this urgent care. I have been there several times and there are always issues with my copay. My out of pocket maximum is always met when I've visited here. Which means that for the remainder of the year, Anthem pays 100 percent, including co-pays. The extremely rude receptionist tonight would not hear me out. Every other time, they have waived copay and said if insurance doesn't pay full bill, they will bill me. Guess what, I've NEVER got bill, meaning insurance paid 100 percent.
Absolutely fabulous staff! This team of professionals took a bad infected knife accident cared for by another facility and kept me from losing my thumb. They are incredibly responsive, friendly, funny, and professional. They even followed up with a phone call to make sure that I was healing well. You feel like they care even while they move quickly to resolve your concerns and help waiting patients. Marilee was an absolutely gem to be treated by, along with Kerry and Matt! I felt like I could tear a rug and throw a few back with the motley crew. And of course Dr. T… who medic’d,(is that a word?)my thumb, was incredibly competent, professional, down to earth, and a joy to work with. No questions asked, I’d come back to 828 to be treated. Oh… and a shout out to the lovely ladies manning the front desk. Incredibly polite. Bravo and Brava!
Best staff service ever !
I had a bad leg infection went in there was taken care of quickly relieved of my pain they helped me out with getting medications very reasonable much better than going to an emergency room at the hospital more affordable than going to a hospital emergency room I've been laid up for over 3 weeks and these people have taken great care of me I appreciate them and their staff they're very caring well-trained and want to help God bless them all.
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