Robert D. Jacobs's Online Review Report Card

Dr. Jacobs is an extremely knowledgeable and caring physician. He handles my ENT concerns with skill and compassion. He is very gentle and thorough. I recommend him without reservation.

Went today and saw Dr Sarah Caroll and was very happy with my experience. Got water plugged in an ear after a fun boat outing and have been dealing with pain for about 3 weeks, needed it drained. Not the first time I had this procedure done and was nervous to pick a new location bc I know how painful it could be. Recently got new insurance and once I uploaded my info they called to let me know they didn't take it :( asked about the pricing for this procedure and thought it was worth just paying to go somewhere that would take care of me so went anyway and I'm glad I did. Dr. Caroll did a great job and I felt no pain and had the pressure/plug alleviated immediately. I've had this same procedure before from other doctors that was extremely painful so I braced myself and she kept checking in making sure I was ok and not rough at all. Recommend

He won't listen when you try to tell him why you needed the appt.

Dr. Richard Liu is one of the best doctors I have ever encountered. Not only does he have the kindest best side manner, he is an extremely talented surgeon. He performed a very difficult rhinoplasty on me, providing beautiful results inside and out. I am forever thankful for him and his team.

Would not recommend. Went here thinking i would get the help and answer I needed. I was given high dose Prednisone tapering, it made me more sick when i started the treatment. Called him several times to let him know how i felt much worst and i was told i might or might not get better within 2-3 months time???? and to follow up it did made me feel better or not??? went to see another associate there for 2nd opinion.

I have a condition and sent my medical records to Dr. Jacobs to see if he could help before I made an appointment. He reviewed my records and let me know that he did not have a special tool that was needed to clear up my issue. Unfortunately he couldn't help me but recommended a few other doctors. So honest and admirable of him! All of his staff are professional, friendly and helpful as well!

Awful experience with Dr. Jacobs. I came from San Clemente to see this doctor because of the good Yelp reviews. He was so rough with my ears that it brought me to tears. After telling him to please not go so deep or stab my ear drum, he said he wouldn't and continued to do so. Almost got up from the chair right there. Left in tears. Will never be back. The only good thing that came from it was he actually was right that there was a scab on my ear drum but his approach was awful. He has a complete lack of bedside manner.

I have been living in CA now for 50 years and have never received such good care and treatment from a doctor. Dr. Richard Liu was so generous with his time, care, diagnosis and affordability. I have never even heard of anyone getting the care that he offered to me. Thank you doesn't seem to be enough and that is why I am leaving the review.

I've been in San Diego for ten year and Dr. Jacobs has been my ear doctor all of that time, and I wouldn't consider having any one else to take care of me. He is a skilled doctor and has gotten my chronic ear problem under control and he has been available whenever I needed him. He is so warm and caring that he makes you feel like one of the family. I can't say too much of how wonderful a doctor and person that he is. When he talks to you, you can feel his concern. I would recommend Dr. Jacobs to anyone that needs an exceptional ear doctor and surgeon.

I have seen Dr. Jacobs for several medical issues including chronic sinus infections that required surgery to correct. I have always found him and his staff to be thorough and professional. I would highly recommend him to anyone.