Tri-City Medical Center's Online Review Report Card
Tri-City Medical Center
3.1
Average Star Rating
2283
Total Reviews
65
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
TriCity Medical Center received 50.2% positive feedback, with patients appreciating the skillful staff, professional care, and smooth vaccination process. However, 49.8% of feedback was negative, citing long wait times, rude staff, and communication issues. Overall, care quality is valued, yet improved timeliness and staff professionalism are needed.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Tri-City Medical Center's Reviews
I bring my mother-in-law to stroke class every Wednesday and Edwardo at the front desk always has a smile on his face and is so sweet.
I was accompanying the patient Richard Harris in room 331. The nurses Mari and Mary were excellent. as well as the nurse' assistants lilly and Nicolette. However, the room had some maintenance issues. The thermostat was missing and the bathroom rail was broken. The rest of the room was good. It could use mopping more often.
Larry Glenns with ebs was a wonderful help he double clean my room, and mop the floor for me,was very respectful and nice he even cleaned the walls to make sure i felt clean inside my room hes a great worker !!! 20/10
brought my mom in two nights ago scared I saw the long wait which made me super worried. My mom was in so so much pain, I saw the nurses run left and right juggling alot. As we sat for about two hours I hear her name called and a Tech (Matthew) called for her vitals and to update her which made me more worried how much long we be here. We went to a room and he informed us on the doctor, tests that are completed, and asked about her pain. He made sure she was warm with hand heat pack and gave her a blanket to stay warm. I teared up as he tried to do what he could in his power to help with many people waiting kept us feeling important still. He told us more things to be done that he keep us updated. Mom got an IV by a RN (Lidia) and he popped back in saying a room was assigned for her I felt bad as I did not see him sit once always running around. He personally brought us back got her settled warmed agian and personally ask doctor for more meds as the tylenol they gave didnt work and any movement hurt her. Within 10 minutes they gave her IV meds that helped her. The RN (Carlito) was amazing in comforting her and informing us the results with the doctor. This man was amazing I loved his communication thru this espeically him juggling the other 3 people. These two staff members really made an impact since last time I went to tri city I left as I sat for 4 hours vomiting non stop no revital or conversation with anyone to help me. Dr. Zang was amazing to in the diagnosis. I hope managment sees what an amazing nursing staff they have now please dont loose them. The only downside was the waiting room chairs are ripped up and dirty
Don't believe what you hear about Tri-City. At least in my case, I had a great ER experience (and it was even better than my last visit to Scripps Encinitas). The staff was amazing - smart, professional, efficient, and overall just really "good people". Dr. Oh was especially wonderful and followed up with me the next day to make sure I was feeling well. You can tell that the staff works as a team, and they speak highly of each other. I would like to thank Melanie, Jake, Gen'ai, Terra, Christian, Matt, Meghan, and Dr. Oh for their exceptional care and for showing me compassion in my time of need.
Stay clear of this hospital at all costs! My good friend came here for a heart valve operation and never left. They said the operation went perfect, and said he had a major stroke in the recovery room. So the doctor can't be at fault right no explanations from staff. I should call this place die City not Tri-City. Choose a different hospital if possible. This is not a place of healing this is a place of dying
All the staff took good care of me, and I’m very grateful. ❤️
I’ve been coming each day to visit my husband in the hospital. The young man sitting at the front desk directing visitors is exceptionally friendly and kind! His name is Eduardo (Eddie) ACT CNA TELE Every time he is smiling and gracious to everyone. Thank you Eddie for your service I’m grateful to be greeted with a friendly face and care. You serve TCMC well. God bless you sir. Janet Blevins
Got rehabilitation I needed in acute rehab unit . Very professional and therapy continued on weekends and holidays as well. So there was always forward progress .
Everyone was great to work with. Caring attentive staff definitely!! Thanks for my second lease on life!! Hi! My name is Ernie!!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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