Eric Pearson's Online Review Report Card

Warning: long review ahead <br>This is a review for labor and delivery. It&#39;s been a month since my son was born. I wanted to wait to let my hormones settle and not write a biased review lol <br>Due to covid (August 2020) only was support person was allowed in. They told us that my partner wasn&#39;t allowed to leave the room, go to the cafeteria etc. If he left no one else was allowed in his place and he wasn&#39;t allowed back. I was swabbed for covid upon admission before they were able to start my induction process. Upon receiving my negative results I was no longer required to wear a mask. A nurse informed my partner that depending on the staff member, he would have to wear a mask but he was assumed negative since I was. All of the nurses on the Labor and delivery floor were amazing! So nice, helpful and attentive. I ended up getting an epidural and wasn&#39;t pleased with the anesthesiologist and his attitude while placing my epidural. At the end he walked away saying &#34;well that was a rough one&#34;  Another thing I didn&#39;t like was that I was unable to record the birth of my son. I informed them I wouldn&#39;t be posting it YouTube or anything but still wasn&#39;t allowed. I was only allowed to film my partner cutting the umbilical cord which totally sucked considering family and friends weren&#39;t allowed to be there to witness his birth so a video would have been nice. <br>The nurses upstairs in postpartum for the most part were great as well except one. She had a nasty attitude, was rude to my partner and I and was rough with my baby. The type of nurse that makes you wonder why she got into nursing. <br>Wendy from postpartum was my favorite! So nice and helpful! You can tell she loves what she does. <br>Since my partner wasn&#39;t allowed to leave he had to order from the cafeteria menu ($8 per plate). Food was average hospital food but they had a wide variety of options and the portions were great. We didn&#39;t receive a celebration meal so not sure if that&#39;s a thing anymore. <br>I hope this review is helpful to other moms about to deliver.

HELL WITH NURSE SALLY<br><br>I just finished a 3 day 2 night stay at St Joesph&#39;s after a colectomy ( a painful abdominal surgery). While in the hospital, I encountered a night shift nurse, Sally, who I truly had the WORST experience with; it is even difficult to articulate. She was nonresponsive and adversarial. That said, conversely, ALL of the other nursing staff were the gold standard of nursing and truly attended to to my every need with attention to detail in every category. I could not rave more about them, &amp; unfortunately, less about Sally. <br><br>The only consistent thing about Sally was her LACK OF follow up, BAD attitude, and even offensive language (like coming into my room, raising her voice &amp; exclaiming &#34;Jesus Christ&#34; in vain, directed at me the patient, in the middle of the night). <br><br>She appeared LAZY, bitter, adversarial, and simply did not deem it necessary to prioritize my needs even when I was in significant pain (corroborated by my call log to the nurse center). I had to ask her 3 separate times for indigestion meds, ice chips, and other numerous requests (without any communication, updates, or follow up). She only seemed to follow Up on mandatory meds she was held accountable for via the bar code scanner on My wrist band (it seemed that she clearly knew how to exploit the system to provide the lowest quality of care without reprimand). I even went to the extent of calling my sleeping wife at home at almost midnight to call the nurse center to get a response when Sally was supposed to be attending to me. Only after that, did she Respond. <br><br>It was an extremely disappointing and uncomfortable experience, especially because it was like HEAVEN with the day shift nurses, and HELL with Sally, who I was stuck with, on the long and painful night shift. <br><br>Im so thankful for the angels in preop ( doctor &amp; nurses &amp; PT woman ) And the Rest of the incredible day shift nurses, who exceeded ALL expectations with their attention to detail, kindness, and generally joyful disposition which made those hours so much more enjoyable. Dr Gregory was also an incredible blessing, who took the time to visit me on two separate occasions. I Was even blessed by being paired with an amazing roommate, Doug.<br><br>Unfortunately, I would bet this experience with Sally is not the first and wont be the last, and I would encourage any &amp; ALL patients to speak up and voice their experience with Sally. Let&#39;s try to protect future patients from this SALLY HELL experience no one deserves to be treated that way especially when you are not physically able to care or advocate for yourself. <br><br>I couldn&#39;t have been happier with ALL the daytime nurses Who EXCEEDED EVERY expectation, which was unfortunately stained by the disappointing and painful experience with Sally. <br><br>I know St Joesph&#39;s hospital values their patients and would not approve of this kind of treatment. I don&#39;t think Nurse Sally is representative of the quality of care This Hospital is awarded for. I strongly urge the administration to look into this Matter and see the care other patients have received by Nurse Sally. <br><br> Ray D

My name is cinthia and last jan I had a 102 fever, it took my husband over an hour ( he told me ) just to get me into the passenger seat of our truck to get me to the E.R. at st. Josephs in orange. He got me there and I couldnt walk so they got me a wheel chair.  I waited about 45 min and then was taken back to the E.R. well a nurse came in and said she was going to start an I.V. in my hand ! I said oh no ur not ! She started to argue with me so much that I went into a full blown anxiety attack !! I started to hyperventilate badly ! I wanted to run but couldnt breath ! I have severe  C.O.P.D. SO I THOUGHT I WAS GOING TO DIE RIGHT THERE !! the nurses didnt do a dam thing but come n and out saying IF UR OXYGEN LEVEL GETS ANY LOWER WERE GOING TO HAFT TO PUT ME ON A VENTILATER. AFTER OVER A HALF HR OF GASPING FOR AIR A DOCTOR CAME IN AND SAID HOW LONG HAD I BEEN LIKE THAT ? MY HUSBAND SAID OVER 30 MIN !! THE DOCTOR ORDERED LORAZEPAM AND THAT RELAXED ME IN 3 SECONDS.  The nurses were clearly upset that I was givien a sedative and retaliated by banging my wheelchair feet rests down then saying oh im sorry !! When tbey all found out I had pneumonia in both lungs and severe C.O.P.D. THEY HEADED FOR THE HILLS AND I WAS ADMITTED AND NEVER SAW THERE FACES AGAIN. !! If u go to st. Josephs make sure ur nurses dont think ur faking. They found out I surely was not. !!

Just had my second baby at st. Joe&#39;s and it was a breeze! I LOVED my labor and delivery nurse Kim! She was so knowledgeable and kept me comfortable the whole time! She really listened to me and kept me calm! Thank you so much!!

It is very sad that a hospital and MD offices have to charge so much for parking. <br>By the time you pay for gas, pay your copay and parking it cost over $50. I am a senior on a fixed budget. <br>Shame on the administrators trying to make money on us.

I went in for a procedure that I was pleased with one day procedure.  Then they billed me for $25,000.00 and my insurance company for over $130,000.00.  Then they agreed to adjust it.  Now I keep on getting so many bills from them this is a joke.  $180.  $330.  I  have had 4 or 5.  This is beyound ridiculous.

My mother was diagnosed with cancer last Friday and was admitted the same day. It is now Wednesday and we are waiting to be discharged. The doctor we are waiting on never showed up to check on her last night and isn&#39;t anywhere in sight to get things rolling. The nutritionist checked on her for the first time today, on her sixth day here. After requesting ice water for an hour and a half, I finally took the cup to the nurse&#39;s station to get it myself. Nurse didn&#39;t know how to verify a fax was sent successfully. One thing after another. Doctors are hardly here to check on their patient. Just want to leave.

If I can give 0 stars I would but unfortunately it didn&#39;t let me Worst hospital ever especially if your pregnant they take a long time to call you in never coming here again imagine if I would be in labor smh this hospital has gone down the drain hard core I don&#39;t recommend it to nobody especially if your in pain and wanna wait a long time

I had my surgery on Thursday February 13, 2020 with Dr Tommaso Adonna his PA Katie. dr Cook and Ivan the anesthesiologist. Nurses Debbie n Betty. Admitting Rns Melanie Torres and JoAnn and recovery RN lauretta Wallace. They were all professional caring and made me feel comfortable. From start to finish I was cared for with total compassion. Please thank them all for me.<br>Sincerely Patricia Kritis

I was born at this hospital but I never visited or was familiar with it. I recently went to visit my sister in law since she just had her baby and everyone here was so RUDE! I&#39;ve never encountered so many  people that did not smile or have manners. I understand the labor and delivery have certain visitor limitations but I didn&#39;t  expect it to be so bad. Even the front desk, check in area, no greeting or anything. I&#39;m glad this isn&#39;t my regular hospital!!

I recently had spine surgery here i was treated great from the post op where my nurse was very caring and attentive to the Ortho floor where i recovered for a few days highly recommend st joes

Incredible nurses and doctors. New rooms and technology. Everything was so clean and they treated my mother like a member of their family!

I had my first baby here at St. Joseph. I went in on the December 10th for an induction and had my baby the next morning. I wanted to say thank you to my RN named Lean in labor and delivery! She was so amazing! She took care of me and would consistently check up on me though out the night! I wish I would of remember her full name but Lean you were the best and made me feel so comfortable for my first pregnancy experience. I couldn&#39;t thank you enough!!!  god bless you and a million thanks girl! Happy holidays!

On 12/11 I went in for knee surgery to repair a torn meniscus.<br>I have been to many hospitals and I have to say I&#39;ve never had a better experience than I did at St. Joseph!<br>The preregistration process was smooth and easy.<br>The day of the surgery, the staff were all very attentive, courteous, professional, and friendly.  I had several interesting conversations throughout the day.  My preop nurse, Keith, got the IV in easily and painlessly.  My wife, son, and parents came for support and the staff let them in and swap out as needed.<br>My doctor, Brian Schulz, explained the procedure effectively, and had a great bedside manner.  He&#39;s friendly, caring, and puts the patient at ease.<br>My postop nurse, Tony Santos, was amazing.  He took great care of me, and we chatted about careers, medical industry, and Star Wars.  He&#39;s very smart and has a great plan for his career a real gogetter, and I appreciated his skill and attentiveness.<br>All in all, the day went smooth and I left feeling like I had visited old friends.<br>Whatever policies St. Joseph has in place, they are working!  I interacted with over a dozen staff and every encounter was excellent!

My dad has been here for 4 weeks now, and has been well taken care of. From all of the RN&#39;s, LVN&#39;s, and specialists, they are all amazing and caring. Their rooms are clean as well. Great hospital

Unfortunately my daughter was admitted to the mental emergency floor diagnosed with false depression while intoxicated so just because she did not have health insurance even thou she was sober and telling them she was intoxicated that she is not suicidal!!! They didn&#39;t care and would not discharge her and threw her to madden mental hospital with false diagnosis and i am so upset because she never had thoughts of hurting herself but did not care what her family says and then when she gets to Madden mental hospital they said that st Joseph didn&#39;t have to send her there she was normal to top it off now my daughter is getting physical abused by the real mental  people that are there! !!!!!!!! I can&#39;t believe st hospital hospital emergency room how could you do that to people!!!!!!!

This review is for the nurses that took care of me while I was in the hospital in room 2405 and I hope they will read it. I was overwhelmed with the care and professionalism of the following nurses: Walid, Brian, Pauline, Jenny. Thank you so much for taking such good care of me it made my stay so much more pleasant.<br>Keep doing what you are doing!

Radiology department? You stink!! Twenty minutes on hold being told that my call was &#34;important,&#34; but never able to reach a human to make an appointment. Dear God! Twenty minutes unable to schedule an appointment? Would it have been six months before you could deign to see me? I&#39;m glad it wasn&#39;t an emergency. ANSWER THE DAMNED PHONE, YOU PEOPLE!!!!!

Idk what Devies problem is she&#39;s works in Oncology but my dad was dying and u were so cold hearted how could u be a nurse and have no compassion  she scolded me about getting help cause my dad rejected his feeding tube been 2 days since he ate<br><br>She blew us off <br><br>So I went higher then her <br><br>He got the feeding tube within a few hours <br><br>I never want to have devie as my nurse if I have her for any reason I swear her attitude will change immediately learn to please your patients family <br><br>luckily when my dad passed away that day we had a really nice caring nurse

One day outpatient overnight Robotic laparoscopic surgery (pain 3/10) Stay. The volunteer intern helped me find stuff in my luggage when it hurt to move. Nurses were helpful. Food was better than expected for a hospital. One meal all liquid diet, then Dinner and breakfast.<br><br>Pros: <br>U Choose Menu(1 entree, 1 soup/salad, 1 side, 1 dessert,hot &amp;cold bevetc.)<br>Variety of ethnic style foods. Surprised by pho rice noodles on menubut it is near heart of Little Saigon.<br>Healthy Simple/ Low Salt menu/crisp vegetables, but yet still tasty.<br>Cafeteria Entrees usually include white rice and chicken (allergy friendly options sometimes). Grill and salad bar options, vending machine alcove.<br>Security: Guests must provide ID and photo, sticker photo badge ID is printed for guest to wear.<br><br>Cons: No texting option or order form night before. On room phone, you call extension to place your ordertakes 40 min before delivery. <br>No late night snacks, but nurses might have one option.