George Garcia's Online Review Report Card

I waited for more than 45 minutes and finally just told the receptionist I was going to leave as wait too long. Especially with so many people in waiting area in this COVID era. I missed an afternoon of work for nothing - I am in the service industry and I don’t make people wait and if for some reason I have to I have someone go out and let them know I am running behind etc.

I've been coming here for awhile and I have not had to wait for long Dr Kwok is very nice and friendly He explains everything and the staff also explains the test they are going to do. I'm very pleased with their service 2-27-2020 Always looking forward to my seeing them. I've been coming for over 6 years

Very good service and nice location, very clean, lots of parking.

Michelle the receptionist is rude and obnoxious. She is mean to the patients and the care givers. She thinks that she is better than everyone! She took patient back for their exam (her friend) before people with earlier appointment times. This office is not ADA compliant for the initial exam and the main exam room. They also overbook patients so you wait a long time after your real appointment time!

Horrible experience. I don't understand how one of the Drs does surgery and never follows up on the patient. It is another Optho that does the follow ups and the staff at the office are the ones that do all the work for them. All they do is go in the room for a minute or two and out the room they go. It's all about # & $ here and not patient care.

Horrible experience. I don't understand how one of the Drs does surgery and never follows up on the patient. It is another Optho that does the follow ups and the staff at the office are the ones that do all the work for them. All they do is go in the room for a minute or two and out the room they go. It's all about # & $ here and not patient care.

I had an ongoing eye problem for 3 months with my and was being seen with several doctors thru my HMO with no results. I decided to go outside my HMO and called Dr. Garcia's office who saw me the same day. Dr. Garcia was able to find the problem and the medication he prescribed took care of the problem and in three days the problem was gone. The only thing I found a problem with was there were kids chasing each other in the waiting room which I was annoyed that the mom or staff did not try to put under control. Staff very nice though.

A very well run office! A pleasant visit today made me relax under a stressful situation.

excellent

A few days ago I had cataract surgery from Dr. Garcia. I have been very pleased with my treatment before, during and after the surgery. Help from the staf, the technicians and all Drs. so far so good. Would definitely recommend him.

This review is tough. I love Dr. Garcia, he was fantastic and the staff are all very nice. If just for him I would have given 5 stars. The problem, and it is a large one, is how busy the office is. I had a 9:15 appointment. I was there early for paperwork. I didn't leave the appointment until 10:40. For a routine exam this is unacceptable. They clearly are overbooked, they must be putting at least 2 people every 15 minutes, given the number of people in the office. I hope the office reconsiders what policy they have to show their patients a little more respect for their time.

I visited Dr. Garcia's office for the first time on Jan. 25. 2019 for a recurring problem I have with Iritis. I've had this 27 years but hadn't actually been to an ophthalmologist in several years. Dr. Garcia took time examining my eyes and asked if I'd ever had blood work done regarding the condition. I haven't. He explained that this condition can lead to other problems in the body and wrote out which tests are to be done and told me to have the tests done at my convenience but he really would like to have me follow up getting them done. I had never been told that before so I'm thankful to learn this. He suggested how to proceed using my steroid drops until I see him for a follow up appointment. Dr. Garcia spent plenty of time going over everything and I appreciate that.

I needed an urgent appointment for an eye condition that was progressing quickly. Dr. Garcia and his staff got me in the same day. The staff ran the office like a well oiled machine. Dr. Garcia took his time and carefully explained what was going on. I received treatment and the eye condition that two other doctors missed is now improving due to Dr. Garcia's knowledge. I would highly recommend Dr. Garcia.

I had an urgent request for an eye appointment.  The staff was able to get me in the same day, which was unheard of.  The staff runs this office like a well oiled machine.  The wait time was less than ten minutes.  The doctor took his time to explain to me what was going on in terms that I could understand.  He was not in a rush, and I was able to ask as many questions as needed.  I am so grateful for the excellent customer service and care I experienced at this office.  For that, I would highly recommend this office.

I am an 82 year-old woman. Dr. Garcia performed eye-lift surgery to correct my aging droopy eyelids. I was expecting to see better but was not expecting a cosmetic effect. I now see better and look better thanks to Dr. Garcia's skill. I highly recommend him.

I highly recommend Dr. Garcia! His staff was so friendly and I did not have to wait that long. Everyone in the office, especially Dr. Garcia is so personable and makes me feel welcomed.

I am absolutely ecstatic with Dr. Garcia. My eyelid surgery removed my saggy lids and I am so happy with the process and how the staff handled my care.

Dr. Garcia is a wonderful man. He did a great job on my eyelid surgery. It was all stress free.

Dr. Garcia and Dr. Kwok are very good doctors to me. They answer all of my questions and take their time. I don't feel rushed. I hope the doctors know how much I appreciate them!

I am very pleased with my surgery procedure. It all went very well. Dr. Garcia was very thorough and I appreciate all his time and effort. Thank you, Dr. Garcia!