Ivy-Joan Madu, Md's Online Review Report Card

Dismissive/Does not want to help cure naturally Conventional doctor that will only want to get you on medications instead of looking for ways to help heal the body naturally. I want to aid my syndrome by getting to the root cause, instead every visit I was offered a new drug.... never intrigued about my diet/metal health/activity levels/sleep patterns etc... Run by Big Pharma.

The doctor is very kind and patient, very respectful, friendly and understanding. The atmosphere of her office is quiet, orderly and relaxing, her staff is polite and well-mannered. Overall, I am very happy to be her patient.

Front office is clean, I waited an hour or more to see the dr. I anxiously waited a month for this appointment with a thyroid that was out of wack needing answers. I get called back by a PA to just review the paperwork I filled out not asking me how I feel or to really get to know what's wrong they go based on what you fill out on a piece of paper. Then the Dr comes in doesn't even have a seat or show empathy or caring she just stood there told me my thyroid lever is hyper and to take medication and walks away, never did she tell me anything what I should do or not do with my new diagnosis . I got a second opinion the meds she gave me were incorrect and she didn't even care to go through anything . We're just numbers and dollars for her.

I'm very disappointed in Dr Madu. I need a Endocrinologist that cares about their patients and this Dr isn't one of them. I've have got nothing but lip service from her about my health and It's sad that Ive felt that she's had her foot half way out the door with me and my care for my type 1 diabetes.

I was a patient of Dr. Madu for more than a year. But , their front office staff is not courteous as far as appointment scheduling and reminders are concerned. After scheduling appointment, they do not have efficient way to send its reminder in advance. I never got their single appointment reminders in one year, either by text message, E-mail or telephonic way. And, when I missed appointment twice, they immediately sent me a bill for $25. Also, when I asked them a copy of my records, they again ask for $25. So, not having proper way for appointment reminders, they were interested in making money, by raising $25 bills. So,I have changed my doctor.

Horrible Dr. Was not caring at all. Made me feel horrible about missing a thyroid lab appt while pregnant.. I missed because I had preterm labor and was hospitalized with an emergency Cerclage. I called the office and explained that I couldn't get the lab in time for the Dr appt. They still wanted me to come in and the Dr made a comment "you don't want a retarded baby do you" Not something you should say to a pregnant mother. It haunted me my whole pregnancy. My daughter is happy and healthy child.

Absolutely terrible experience. After driving 30 minutes out here, battling for parking, and walking all the way over to their office; the Doctor refused to see me because I was 10 minutes late & they needed to go to lunch within the next 30mins. (They shouldn't be booking new patient appts before lunch, if they can't honor a grace period.) But okay, fine. I accepted it & let them rebook me. We had a family emergency today, and I had to rebook again. I called before my appointment time, and they told me the Doctor won't work with me because I've canceled appointments twice... I was never informed of this "rule", I wasn't a "no-show", and I am absolutely disgusted by this behavior. I made this appointment as a follow-up after an ER visit. I understand the inconvenience it causes when a patient cancels, but wow. To turn away someone in dire need of treatment over something out of my control. In the end I'm grateful, I would hate to have spent a dime at this office, only to find out later down the line that their patients are disposable to them & they have no empathy for the sick. Who would want to have that kind of doctor responsible for their healing & an invasive surgery anyways?

Ego Obstructs Treatment Dr. Madu's ego results in her failure to listen to her patients! I have Grave's disease and had RAI treatment, resulting in hypothyroidism. I wasn't feeling well even though my TSH levels were within normal limits. I was exhausted, cold, nauseous and had very little appetite. I expressed that I was sure it was my thyroid, but Dr. Madu refused to believe me. After 6 months of suffering I raised my synthroid dose on my own, & within weeks was feeling myself again. I changed to another endocrinologist who explained to me I was on the higher levels of normal & this is quite common. My current doctor evaluates both my labs & symptoms... and most importantly listens to me, the patient!

I don't recommend this doctor. I waited for about 2 hours to get into her room. They didn't get my documents from my primary doctor until I got there, although they had about two months time before my appointment day comes. It was interesting that doctor asked me if I want to take biopsy. She didn't give me her opinion which is best for me just ask me what I want to do. The only thing that she said certainly was you don't have cancer which I didn't think of that before I met her. She could say positive things.

Terrible experience under her care