Ratner Sanford L Dds's Online Review Report Card

I should have read his reviews before make an appointment with him. I had the same problem as the patient below. They will charge you $397 for the consultation and they will not tell you Upfront. You will waist your time, waiting waiting . They are out of network! Stay away!  Doesn't matter what insurance you have they will say  they accept it. Be aware !!!!

Dr. Ratner and his team don't even deserve a 1-star rating.  I had the just wasted 2 hours of my time this morning showing up to Dr. Ratner's office only to find out that they were going to charge me $397 for a consultation because they are out-of-network.  I was not informed during my appointment scheduling on the phone that they would need my medical,NOT dental insurance information, and there would be consultation fee.  They failed to do their due diligence.  I had made an appointment about 2 weeks ago, on the phone with one of their staff.  She asked me which location I prefer.  I told her that I prefer to see Dr. Ratner at their Orange location.  A week later, they called to reschedule my appointment due to a conflict schedule at their office. In addition, I  was not informed that they don't accept dental insurance, only medical insurance.  They asked me to fill out the new patient form online.  I told them that I prefer to fill it out at the office and I would arrive a little early before my appointment.  Then I received a text message for my appontment reminder.  Their message indicated, "not sure which office?"  I typed "confirmed, Orange office".  A second text message was sent to me this past Tuesday.  Then another one this morning before my appointment.  They sent out the same question, and my response was the same THREE times!  I arrived at their Orange office, but I was told to go to their Santa Ana office, which added an extra 10 minutes.  After I arrived, they gave me a new patient form to complete.  I gave Maria my dental insurance card.  It wasn't until then that I was informed that they don't take dental insurance, only medical.   I just wasted 2 hours of my time out of my work schedule for less than mediocre service, shuffled around, and to be told that I would have to pay $397 for a consultation!  I informed both my dentist and orthodontist not to refer their patients to Dr. Ratner's office.

PAIN FREE, no swelling and fast recovery so far!I've been putting off getting my 4 wisdom teeth pulled 10+ years and was only forced to because I was getting really bad headaches(impacted wisdom tooth) I could no longer tolerate. But after my interaction with Dr Tran, I had the complete confidence and trust in her to get it done. She was really knowledgeable, professional and her kindness and friendliness really put me at ease. I just got THE FOUR pulled out today(8/6)!! The whole process took 30 minutes. It felt more like 3 minutes being sedated. No joke! They will hook you up to a heart rate monitor(sticky circles with cords), blood pressure cuff and IV so wear a low cut, short sleeve and loose fitting top. When you wake up your completely confused..."They did take a nap? Did I drool? Did they already take them out? What time is it? Where are they taking me now? What happened?!" So weird! The actual process was so quick and groggy, I don't really remember much and I don't know what to say but...DANG, why did I wait so long?!?!  After the surgery they take you to a recovery room where your guest is welcome to wait with you while you get your bearings back. Dr Tran checked on me 3x and last one she took out the gauze and checked the cavities (holes) and once cleared she helped put new gauze in and walked us out. Post Op Care:I drank a protein shake with meds(fill it before hand) as soon as I got home and I iced(but before hand) 20 minutes on and off the whole time until now (12:03pm) and took meds on the clock with a protein shake. Dr Tran recommended eating food before meds so you don't get nauseous. I switched out gauze(cool and wet) every hour the first 2 times and I was still bleeding. The 3rd and 4th time, I switched it with tea bag (black tea, cool, wet, no need to brew, one on each side, bite firmly). After 4 hours the bleeding stopped and I was done. Dr Tran even called in the evening to check on me. The whole day today, including getting pricked by a needle(I'm afraid of needles), was completely pain-free and when I got home I was pretty much back on my feet doing the usual(avoid any strenuous activity for now) cooking dinner, washing dishes, laundry, bathroom, shower, watering plants, taking out trash, walking around the house and yard and going up and down stairs. I was tempted to go for a run if it wasn't for the ice pack wrapped around my head. Pretty much back to normal!!! It's amazing! I really should have done it sooner! With the easiness of recovery so far I don't see tomorrow (ppl say it's the worst) being an issue. I'm so happy with the results today and I definitely recommend Dr Tran! I look forward to my follow up appt next week with her. They take Delta Dental. Only 3 issues(Orange location):1. Appointments start late. I arrived 20-30 minutes early and both consultation and surgery appointments started late by at least 30minutes. As a person that is terrified(childhood trauma) of going to the dentist and needles, those extra minutes waiting....really starts to take a mental toll when your trying to focus on slow, deep breaths and stay calm and resisting the urge to and run out the door screaming. 2. With covid19, they should have had patients fill paper work in the office (It's a lot of info. submit online) and submit and then wait in the car and called us in (our pediatric dentist does this) when they we're ready. The waiting room was small and filled up with quite a few people(not 6ft apart). *Especially with the long wait.*3. Confirm X-ray is on file before patient's consultation. My original appt was the first week of March. I called my dentist and told them to send my X-rays. Second week of March, I canceled appt due to covid. I assumed they had had my X-ray on file. Three weeks ago, I rescheduled my consultation appt for last week and it wasn't until half way during consultation they realized they didn't have a copy of my X-ray. So the receptionist called and waited for my dentist to send over the xrays with no luck. After 40 minutes of waiting, Dr Tran generously offered a free X-ray. Bless her heart. Remedy: The reception should have physically checked for the X-ray in my file before my consultation at least the day before or morning off. It was such a waste of time for us and the doctor. If they had checked and let me know there was no X-ray on file, I would have picked up the X-ray myself or asked my dentist to send it again before the appointment. An easy fix. Even with my minor complaints....Dr Tran would still be my go-to for future oral surgery if need be. I won't wait 10+ years this time.

Let me start by saying what everyone who meets this guy will realize he's a pompous A-hole and its his way or the highway.  He's rude and condescending.  You would think with the A-hole attitude this guy fronts, he would be the best surgeon in the county.   No.  He's mediocre at best, going by the reviews. Stay away from this guy like the plague.  Don't waste your time here.  You will thank me!

Wonderful Doctor surrounded by helpful caring staff.  Good attracts good.When you have trouble in your mouth you want to feel comforted and guided and taken care. If that is what you are looking for, you are at the best place. Thank you .

My 90 yr old mom broke off her upper molar at the root line and needed an extraction. Our dentist referred her to Dr Tran due to  Mom having a heart condition and takes blood thinner & high blood presser meds. Dr Tran informed us of the risks of uncontrolled bleeding, but with her  exposed roots,she ran risk of infection if we did nothing. Dr Tran was amazing, the extraction only took 15 mins and mom had very little bleeding, she recovered the next day. Don't be fooled by her youthful looks, she's very experienced & very good at oral surgery.

This is not the dr to see if you have terrible dental phobia! I was already scared out of my mind at the thought of having my wisdom teeth out and this visit made it a million times worse. I'm sure his work is good but he didn't seem to grasp how scared I was and had me watch this video about the removal process which made things so much worse. He took 5 sec to look at my teeth and said oh ya not enough room.. that wasn't even the issue! I've had my wisdom teeth in for 20 years it's just that they are getting a lot of cavities so my dentist said it was time to talk about getting them out. I was literally in tears leaving the office. Maybe he was having a bad day or was super busy but it was a terrible appointment and I'll be seeing a different dr in the future.

They charge you $ which they haven't done and expected you to pay. Waited for appointment longer than scheduled time and then end up no proper examination but they expect you to pay for the visit. Sorry money is not that easy to earn. I know your time is precious. How about patient time which they have to use sick leave/excuse and they collect ur money so easily.

If you're looking to get double jaw surgery look no further!! Dr Ratner is phenomenal and extremely talented! He did an amazing job with my surgery last year, no complications and i recovered very quickly! I am 100% satisfied with his work.

Dr. Ratner's work is thorough, and I look forward to completing the process for the tooth implant.