Tanya Nino's Online Review Report Card

Dr. Nino removed a Skin Cancer on my Arm. She is caring and very knowledgeable and after explaining what to expect about the Scar I would have, she did a great Job removing all of it, fast and painless .After all the Doctors I have worked with, she simply is the BEST !!!! It has only been a few Month and the Scar is hardly visible. Thank you Dr. Nino

Dont even waste your time... i called in june to schedule an appt and they told me the earliest appt they had was in November.. I was a bit surprised that i had to wait 5 months.... So after waiting 5 months they had the audacity to call me a week before my appt to tell me due to schedule changes... the next available appt is in march.... im so excited to wait 9 months to see a derm

Love Dr. Nino. She helped manage my adult acne and now I can feel confident with no make up on. Plus, she is sweet and takes her time. Thank you Dr!

2020 brought forth a pandemic, wild fires, social unrest and more economic crisis. Within my family circle, we have also dealt with numerous health issues concerning our aging mom - whose ailments have plagued her since January of this year. One notable light was a chance encounter via telehealth with Dr Tanya Nino. Full disclosure: Dr Nino is NOT (yet) my mom’s dermatologist. She has never treated my mom or anyone in my family before. Therefore, I cannot fully speak on her capacity or effectiveness as a dermatologist. This FIVE-STAR review is SOLELY based on our experience with a doctor who had no vested reason to care - but dared to do so anyway. I scheduled my mom for a consultation as per her primary doctor’s instructions. Due to the current Covid protocol, we were told that this visit could only be done via telehealth. Unfortunately, the doc we were initially scheduled with was not set up to do telehealth. The staff at St Joseph Heritage were sensitive to our immediate needs, and managed to set us up with Dr Nino 2 hours prior to our scheduled appt. We didn’t know it then, but we actually lucked out!! Some quick background: My mom is in bad shape - visibly lethargic and uncomfortable. Her health issues seem endlessly compounded - leaving her physically/emotionally/mentally taxed. She has a bright red rash on her chest and back ... one of many possible side effects to antibiotics to address a lingering sinus infection/pneumonia. The mere sight of her rash and disposition was enough to prevent TWO ENTs from offering to truly help her. Both too reticent or too self-preserving to risk being wrong or, at least, show genuine compassion. (Imagine that?!) Dr Nino, on the other hand, did not skip a beat. In spite of being unsure of why someone who appeared to be so sick would be referred to dermatology, Dr Nino became engaged right away. She began asking pertinent and probing questions. She was kind, compassionate - all the while staying focused on my mom’s overall well-being. By the end of our call, Dr Nino made an immediate attempt to personally contact my mom’s primary physician via internal chat and expressed her concern. She encouraged me to be an advocate, and made me feel empowered as a caregiver. Not once did she appear rushed or detached. One would never know that she was booking out to May 2021 on her waitlist. (True story on that waitlist thooooo 😅😅😅) If you’ve read up to this part, then you are probably like me - a human who’s been desperately looking for doctors who CARE for humans more than the medicine. Doctors who haven't forgotten that their specialties, rigid schedules and corporate imposed limitations should never overtake their ability to care about their patients. Doctors like that have wait lists. Doctors like Dr Nino are worth the wait. And something tells me that she will prob help your skin! Dr Nino... if you ever get to read this... Thank you. I hope you know what an imprint you left for us that day. After a myriad of systematic appts with countless professionals, you humanized the process. And though may not have been able to help address her skin issues, you earned our respect and gratitude. God bless!

My littlest got a "gash" on the back of his head and Dr.nino and her staff were wonderful. Little stopped crying quickly after the stitching and was comfy with that he said bye and thank you! Def recommend their quick service and kindness to my energetic little.

My wife and I see Dr. Nino each year. She is always on time and a true professional!

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Dr. Tanya, very knowledgeable, professional, warm and caring. The staff in the office is always great!

I went to see Dr. Nino for hair loss. She told me I was just aging. I asked her about possible treatments and options but she brushed me off. It would be nice if she showed more compassion with patients. If she has compassion, I had not seen it during my visit.

I would like to provide an update to my previous review in order to give ALL the credit to Dr. Nino for being very responsive, professional and extremely understanding of my unpleasant experience with the office staff. Dr. Nino herself looked into where the broken line of communication occurred and she took the appropriate actions and measures to ensure this does not happen again to her patients. I expressed to her that I deeply appreciated her diligence and apologies concerning my experience with St. Joseph Heritage Medical Group staff. I understand mistakes happen but this mistake is in no way a reflection of Dr. Nino's wonderful patient care. My bad experience does not equate to her high level of patient care. She truly went above and beyond for me and I am so grateful she is my doctor and she has helped me with my condition tremendously. Thank you Dr. Nino!